Rachel's community profile page - Smart Money People

Write a review

Viewing profile for,

Rachel

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Explorer Travel Insurance, Travel Insurance:

View on product page

Shocking!

Absolutely shocking. My mum took out a policy for herself and my step day with this company to cover travel for the next year. All of their medical history had been declared. A week before their first trip my step dad became seriously ill and hadto go into hospital. As per the policy instructions my mum informed the company of the change in my step dads health. Unfortunately my step dad became very unwell in hospital and they hadto cancel their trip. Despite being covered for the whole year which included cancellation cover the company refused to take on their claim and they have lost over £5000. Do not use this company you'd be better off without insurance as when looking at the fine print there is hardly any reason you could give to claim on the insurance as there are so many things that void the insurance. Read their fine print and get a policy with someone else! Reviewed on: 29th November 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.