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Columbus Direct: Travel Insurance reviews

3.74
Based on 12 reviews, last reviewed 23rd Aug 2023
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Latest highest rating:

5

Customisable and Understandable You can find your way through their process and their staff are friendly nd knowledgeable Reviewed on: 23rd August 2023
Yusuf Yearwood's avatar
Yusuf Yearwood

Latest lowest rating:

1

Appalling! Insurance is taken out to ease the burden and recoup the shortfall when the worst happens, with the hope that it never does. Columbus Direct policies ... Read more Reviewed on: 27th September 2022
Mark Medcraft's avatar
Mark Medcraft

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Columbus Direct travel insurance reviews can help you find out wha...

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Columbus Direct Travel Insurance reviews (12)

Customisable and Understandable

5
You can find your way through their process and their staff are friendly nd knowledgeable Reviewed on: 23rd August 2023

Appalling!

1
Insurance is taken out to ease the burden and recoup the shortfall when the worst happens, with the hope that it never does. Columbus Direct policies do neither. Totally dismissed my claim despite providing all requested documentation. Do Not use this company to provide your travel cover. Reviewed on: 27th September 2022

AVOID AT ALL COST

1
After the initial shock and disappointment, I am now down to informing any potential Columbus clients, that they are wasting their money and that making a claim with Columbus is 100% impossible. Last month, we had to cancel our holiday due to a last minute emergency surgery that I had to have to treat a detached retina in my left eye. As this was less than a week before our trip, we only managed to get partial refund from the hotel and no refund for our flights. We thought that... Reviewed on: 1st September 2022

Reliable and accurate

4
Have had annual travel insurance with Columbus for 5 years+ and they are accurate, reliable and easy to remain loyal to. Reviewed on: 13th July 2020

Comprehensive cover for good price

4
I've had my policy for years and it's refreshing that they don't significantly increase the premium each year. Covers me for a range of activities as standard. Reviewed on: 10th August 2019

Great value and loads of extras

5
I've been with Columbus Direct for years and my annual policy is cheaper than I can find elsewhere and includes lots of activities as standard. They don't try to increase my premium significantly each year either - sometimes it is actually cheaper. The free airport lounge if there's a flight delay is also great. Reviewed on: 12th August 2018

Not worth it

1
Asked for comprehensive, no exemptions insurance for my gadgets. Paid £100. Phone got wet in bag. They refused claim Reviewed on: 16th September 2017

Fair Price Great Cover

5
I have always used Columbus Direct for Travel insurance for my family. They have a fair pricing policy and include lots of things other companies charge extra for. Reviewed on: 2nd August 2017

Excellent value

5
Thankfully I've never had to use the insurance cover yet, but Columbus have been a very reliable and economical option, and the first company I turn to when going abroad. Their cover is comprehensive & flexible, and they can send information in multiple ways to suit. All in all, a pain-free experience. Reviewed on: 30th October 2016

Quick, easy and cheap!

4
Was really easy to use the site. Only took a few minutes, but best of all, Columbus was the most affordable. Highly recommended! Reviewed on: 30th October 2016

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