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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

38% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Great price and no excess,great service.

Great price and no excess,great service. Reviewed on: 26th September 2025

Excellent value for the cover you get.

Excellent value for the cover you get. The staff I have spoken with have been amazing listening to my needs and very patient with all the questions I was asking. Have told several people to phone Saga if they need insurance. Reviewed on: 26th September 2025

Great cover at a great price love the idea of free l...

Great cover at a great price love the idea of free lounge access if flight is delayed Reviewed on: 26th September 2025

Saga Travel insurance

We have had Saga Travel insurance for two years. We haven’t claimed, but are very pleased with the competitive prices and service. Provided the price doesn’t increase too much, being an older couple, we will stick with Saga Reviewed on: 26th September 2025

Excellent Service

A friendly and knowledgeable agent. Answered all questions. Made me feel valued. Reviewed on: 26th September 2025

Very straightforward to arrange online and accessibl...

Very straightforward to arrange online and accessible help over the phone. Reviewed on: 26th September 2025

Treatment and an escort home

I was taken ill on holiday and Saga organized treatment and an escort to bring me home. Thank you Reviewed on: 26th September 2025

Good service and excellent products

Good service and excellent products Reviewed on: 26th September 2025

More Competitive and Better Service

I was drawn to change my Travel Insurance provider - a) because my previous provider became less reliable and more expensive, and b) because I am a Which? member and they reliably rated Saga highly for Travel Insurance. My experience switching to Saga has been a very good one and I feel much happier. Reviewed on: 26th September 2025

I travelled to Serbia for a family wedding this year.

I travelled to Serbia for a family wedding this year. I was worried about being covered for various conditions, but was reassured by Saga customer service. Reviewed on: 26th September 2025

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