Smart Money People Logo
Go to business site
Share this page
Link copied

Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.91/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Write a review
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 2,328 product reviews

Average score of 4.91/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended positively over the past 90 days

Just Travel Cover makes travel insurance easy and affordable, especially for those with medical conditions. The staff are friendly, knowledgeable, and always ready to help, making the whole process smooth and reassuring. Some found renewal prices unexpectedly high or had issues with claims, but overall the service and value shine through.

Positive themes

  • Just Travel Cover’s staff are friendly, helpful and really know their stuff.
  • The website and online process with Just Travel Cover is simple and easy to use.
  • Just Travel Cover offers great value for money and competitive prices.

Negative themes

  • Some found renewal prices with Just Travel Cover unexpectedly high or confusing.
  • A few had frustrating experiences with claims being disputed or delayed.
  • Occasionally phone staff errors caused price increases or confusion.
Summarised by AI
Was this helpful?

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 2328 company reviews

Just Travel is a brilliant company

Travel insurance • 12th November 2025

Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy to deal with

{"display":"Nicole Newton","full_name":"Nicole Newton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/612563.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great service, great price

Travel insurance • 25th October 2025

I have been using Just Travel for over 15 years as they provide the right cover at a great cost for me and my family.... I have been using Just Travel for over 15 years as they provide the right cover at a great cost for me and my family. My daughter has a number of health issues and Just Travel have been able to provide the right level of insurance to give peace of mind when travelling abroad. The service is excellent, I’d definitely recommend to anyone. Read more Read less

{"display":"Sarah H","full_name":"Sarah H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very clear information

    It's easy and very clear as to what cover your insurance would give you, with full details of the costs and excesses so you can... It's easy and very clear as to what cover your insurance would give you, with full details of the costs and excesses so you can work out the best and most economical policy for your requirements. A good range of options from various insurance companies, with full costs and policy summaries, making it easier to choose the right one. Read more Read less

    {"display":"Cherry C","full_name":"Cherry C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Cherry C 22nd October 2025
  • 5/5

    Excellent online service, quick and easy

    Excellent online service, quick and easy and never found cheaper.

    {"display":"Kim S","full_name":"Kim S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Kim S 21st October 2025
  • 5/5

    Very friendly staff, great telephone manner.

    Very friendly staff, great telephone manner. Easy to amend, update details. A very comprehensive policy, detailing precisely everything in plain English that you have covered.

    {"display":"Iain M","full_name":"Iain M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Iain M 18th October 2025
  • 5/5

    Patient polite and helpful

    I have found the staff at Just Travel Cover very helpful and patient. I had a few queries and they discussed each one making sure... I have found the staff at Just Travel Cover very helpful and patient. I had a few queries and they discussed each one making sure I was happy with the information and advice. Read more Read less

    {"display":"Karen B","full_name":"Karen B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Karen B 18th October 2025
  • 5/5

    Getting travel insurance cover with medical conditio...

    Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave... Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave such competitive quotes at reasonable prices that it beats other service providers. Read more Read less

    {"display":"Abdul R","full_name":"Abdul R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Abdul R 16th October 2025
  • 5/5

    Would highly recommend

    I have used Just Travel Cover several times in the past 2 years as I was on an NHS waiting list and could not get... I have used Just Travel Cover several times in the past 2 years as I was on an NHS waiting list and could not get cover through other providers. The customer service team were always very helpful and friendly, they provided me with all of the information I required to obtain the best cover at the best value. I would highly recommend to anybody. Read more Read less

    {"display":"Rachel L","full_name":"Rachel L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Rachel L 16th October 2025
  • 5/5

    Value For Money

    Website is easy to navigate. I have used Just Travel for over 10 years and haven't gone elsewhere. It is always value for money and they offer occasional discounts!

    {"display":"Tracy H","full_name":"Tracy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Tracy H 16th October 2025
  • 5/5

    Never been disapoined with just travel I will use a...

    Never been disapoined with just travel I will use again and again

    {"display":"David Lee ","full_name":"David Lee ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I've used Just Travel Cover for the last 4-5 years.

    I've used Just Travel Cover for the last 4-5 years. The last 3 annual policies. I've always found it straightforward even with my multiple pre-existing... I've used Just Travel Cover for the last 4-5 years. The last 3 annual policies. I've always found it straightforward even with my multiple pre-existing conditions. Pricing has been competitve. I've never had to claim so all my experience is based on taking out a policy. Read more Read less

    {"display":"Nick Pearson","full_name":"Nick Pearson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315116.png"}}'s avatar

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice