Smart Money People Logo
Go to business site
Share this page
Link copied

Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.91/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
Write a review
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 2,322 product reviews

Average score of 4.91/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended negatively over the past 90 days

Latest positive rating

5/5

Getting travel insurance cover with medical conditio...

Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave... Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave such competitive quotes at reasonable prices that it beats other service providers. Read more Read less

{"display":"Abdul R","full_name":"Abdul R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Abdul R 16th October 2025

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 2322 company reviews • Last reviewed within 7 days

Getting travel insurance cover with medical conditio...

Travel insurance • 16th October 2025

Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave... Getting travel insurance cover with medical condition was so difficult until I discovered 'Just Travel'. The online process was so simple and straightforward and gave such competitive quotes at reasonable prices that it beats other service providers. Read more Read less

{"display":"Abdul R","full_name":"Abdul R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Would highly recommend

Travel insurance • 16th October 2025

I have used Just Travel Cover several times in the past 2 years as I was on an NHS waiting list and could not get... I have used Just Travel Cover several times in the past 2 years as I was on an NHS waiting list and could not get cover through other providers. The customer service team were always very helpful and friendly, they provided me with all of the information I required to obtain the best cover at the best value. I would highly recommend to anybody. Read more Read less

{"display":"Rachel L","full_name":"Rachel L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Value For Money

    Website is easy to navigate. I have used Just Travel for over 10 years and haven't gone elsewhere. It is always value for money and they offer occasional discounts!

    {"display":"Tracy H","full_name":"Tracy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Tracy H 16th October 2025
  • 5/5

    Never been disapoined with just travel I will use a...

    Never been disapoined with just travel I will use again and again

    {"display":"David Lee ","full_name":"David Lee ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I've used Just Travel Cover for the last 4-5 years.

    I've used Just Travel Cover for the last 4-5 years. The last 3 annual policies. I've always found it straightforward even with my multiple pre-existing... I've used Just Travel Cover for the last 4-5 years. The last 3 annual policies. I've always found it straightforward even with my multiple pre-existing conditions. Pricing has been competitve. I've never had to claim so all my experience is based on taking out a policy. Read more Read less

    {"display":"Nick Pearson","full_name":"Nick Pearson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315116.png"}}'s avatar
  • 5/5

    Simple affordable travel insurance for disabled people

    Simple affordable travel insurance for disabled people

    {"display":"Luke","full_name":"Luke","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Luke 15th October 2025
  • 5/5

    Customer service excellent .

    Customer service excellent . I’ve had to cancel a holiday and all was sorted out quickly . No complaints.

    {"display":"Katherin P","full_name":"Katherin P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Katherin P 15th October 2025
  • 4/5

    Travel Ins - 2025

    As ever - friendly and helpful customer Services. However the value for money is not as good as it was. I referred a friend but... As ever - friendly and helpful customer Services. However the value for money is not as good as it was. I referred a friend but her quote was too high, so she ended up getting the same insurance over a hundred pounds cheaper with Tesco. Read more Read less

    {"display":"Alix Hill","full_name":"Alix Hill","avatar":{"url":"\/assets\/uploads\/avatars\/users\/612118.png"}}'s avatar
    Travel insurance
    Alix Hill 15th October 2025
  • 5/5

    Always easy to book travel insurance for my trips ab...

    Always easy to book travel insurance for my trips abroad. Very reasonable priced quotes too. No need to look elsewhere.

    {"display":"Raymond Sharp","full_name":"Raymond Sharp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Never had an issue with insurance value for money, f...

    Never had an issue with insurance value for money, friendly staff, and the advantage of the office being local

    {"display":"Linda S","full_name":"Linda S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Linda S 15th October 2025
  • 5/5

    Great customer service very polite and helpful throu...

    Great customer service very polite and helpful throughout call

    {"display":"Julie Fascia","full_name":"Julie Fascia","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315068.png"}}'s avatar

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice