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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.90/5

Just Travel Cover reviews

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Verified business
Last reviewed within 7 days
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  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 2,144 product reviews

Average score of 4.90/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended negatively over the past 90 days

Latest positive rating

5/5

Reliable and friendly

Always good to know Just Travel are there if you need them!

{"display":"Gillian Hale","full_name":"Gillian Hale","avatar":{"url":"\/assets\/uploads\/avatars\/users\/607838.png"}}'s avatar

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 2144 company reviews • Last reviewed within 7 days

Reliable and friendly

Travel insurance • 10th October 2025

Always good to know Just Travel are there if you need them!

{"display":"Gillian Hale","full_name":"Gillian Hale","avatar":{"url":"\/assets\/uploads\/avatars\/users\/607838.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great value insurance

Travel insurance • 10th October 2025

Never had an issue easy use site

{"display":"Zoe D","full_name":"Zoe D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Free phone , always flexible,and good advice

    Free phone , always flexible,and good advice

    {"display":"Tom A","full_name":"Tom A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Tom A 10th October 2025
  • 5/5

    Great service

    Never had any problems x good reliable service

    {"display":"Marjie C","full_name":"Marjie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Marjie C 10th October 2025
  • 5/5

    Averages

    Average could be tweaked like better loyalty

    {"display":"Colin Just","full_name":"Colin Just","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1310999.png"}}'s avatar
    Travel insurance
    Colin Just 10th October 2025
  • 5/5

    Used for years & recommended to do many people, exce...

    Used for years & recommended to do many people, excellent service

    {"display":"MarionnPollard","full_name":"MarionnPollard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I found just travel very easy to deal with.

    I found just travel very easy to deal with.

    {"display":"ELIZABETH M","full_name":"ELIZABETH M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always a good service and plenty to choose from.

    Always a good service and plenty to choose from.

    {"display":"John B","full_name":"John B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    John B 9th October 2025
  • 5/5

    Service excellent it covers what we need

    Service excellent it covers what we need

    {"display":"Lynn Cavill","full_name":"Lynn Cavill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    A friendly experience with people who were extremely...

    A friendly experience with people who were extremely helpful in ensuring I got the right insurance for my travel requirements.

    {"display":"eric h","full_name":"eric h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    eric h 9th October 2025
  • 5/5

    Lovely lady produced just what travel insurance I ne...

    Lovely lady produced just what travel insurance I needed

    {"display":"Gillian V","full_name":"Gillian V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Gillian V 9th October 2025

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

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