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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.88/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,914 product reviews

Average score of 4.88/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended positively over the past 90 days

Latest positive rating

5/5

Great Company

Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional... Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional staff on the phones . I feel confident in the cover given and for a fair price , would highly recommend Read more Read less

{"display":"SharinSaunt","full_name":"SharinSaunt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 1914 company reviews • Last reviewed within 7 days

Great Company

Travel insurance • 4th August 2025

Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional... Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional staff on the phones . I feel confident in the cover given and for a fair price , would highly recommend Read more Read less

{"display":"SharinSaunt","full_name":"SharinSaunt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

simple process and friendly staff

Travel insurance • 4th August 2025

simple process and friendly staff

{"display":"Angie R","full_name":"Angie R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to deal with and good value for money

    This is the second year I’ve used just travel for my holiday insurance I was very pleased with how easily they were to talk to... This is the second year I’ve used just travel for my holiday insurance I was very pleased with how easily they were to talk to and also what good value for money my insurance is compared to other holiday insurers. Read more Read less

    {"display":"Stephen G","full_name":"Stephen G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Really good value for money for the cover.

    Really good value for the cover. Easy getting a quote and when decided to take the cover,documents were sent immediately. Really good communication.I will use again.

    {"display":"Tracey C","full_name":"Tracey C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    A courteous, professional & helpful service

    Timely in answering my call to renew my travel insurance. It was straight forward, clear & professionally dealt with by a very courteous assistant who... Timely in answering my call to renew my travel insurance. It was straight forward, clear & professionally dealt with by a very courteous assistant who presented me with three quotes with various excesses on the policy, all helpful in making my decision . Read more Read less

    {"display":"Hazel G","full_name":"Hazel G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service again great range of policies at v...

    Excellent service again great range of policies at value prices and easy to buy on line

    {"display":"robert wood","full_name":"robert wood","avatar":{"url":"\/assets\/uploads\/avatars\/users\/773883.png"}}'s avatar
  • 5/5

    Great service

    We had to cancel a few years ago due to a broken ankle and were refund quickly

    {"display":"Eric O","full_name":"Eric O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Eric O 28th July 2025
  • 5/5

    Ahead of the pack...

    Easy to use good to talk to someone who understands and can communicate. They take time and explain clearly. Kind telephone manner

    {"display":"Mary J","full_name":"Mary J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Mary J 28th July 2025
  • 5/5

    Great service and great value

    Started my quote online then left it overnight to think about it. I was phoned the next day and the lovely lady checked everything for... Started my quote online then left it overnight to think about it. I was phoned the next day and the lovely lady checked everything for me and the great quote was finalised Read more Read less

    {"display":"Jillian Boomsma","full_name":"Jillian Boomsma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I kept remembering other health problems so rang at...

    I kept remembering other health problems so rang at least twice more. the staff were most helpful and were reassuring.

    {"display":"Jill B","full_name":"Jill B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Jill B 27th July 2025
  • 5/5

    Fantastic

    Simple to set up, easy to use and great prices.

    {"display":"Fran","full_name":"Fran","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Fran 26th July 2025

    Products from Just Travel Cover

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