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GJW Direct: Marine Insurance reviews

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4.89
Based on 150 reviews, last reviewed 12th Jul 2025
14000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Made insuring our boat straightforwad and simple. Made insuring our boat straightforwad and simple. Was kept informed of policy renewal date and they provided revised quotes and it was really easy to... Read more Reviewed on: 12th July 2025
Redhotjag's avatar
Redhotjag

Latest lowest rating:

1

Deal badly with claims. They are not able to pay out on valid claims and make it very hard to deal with. Avoid them at all cost. Reviewed on: 1st July 2025
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Sam M
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GJW Direct Marine Insurance reviews (150)

Made insuring our boat straightforwad and simple.

5
Made insuring our boat straightforwad and simple. Was kept informed of policy renewal date and they provided revised quotes and it was really easy to renew policy Reviewed on: 12th July 2025
Redhotjag's avatar
Redhotjag

I have insured with GJW for many years.

5
I have insured with GJW for many years. My first claim on them was when a boatyard I was using at the time failed to moor my boat correctly causing about £3500 damage.GJ W perused this case for me and took the matter to court which they won. The boatyard had to pay the amount and all the costs of the court case. I even got my no claims discount back as this was suspended during the proceedings.. athe second case was when I had an accident during rough weather. GJ W paid all the costs, which I received very promptly. Reviewed on: 12th July 2025
Harry A's avatar
Harry A

Had been with two other insurers who just increased...

5
Had been with two other insurers who just increased their prices each year, GJW a much better quote and actually went down in price this year. Really great cover . Reviewed on: 12th July 2025
gordon young's avatar
gordon young

Insured my Broom motor cruiser

5
Insured my Broom motor cruiser without any stupid questions Reviewed on: 12th July 2025
Mark Dunham's avatar
Mark Dunham

Two yachts and a great service to give peace of mind.

5
I have 2 sailing yachts one in Brittany and one in North Devon and always the company has been helpful and amenable to my questions and friendly to boot. I Like the Liverpool based staff who have always been friendly, understanding and helpful. I have never had a claim, but was recommended to use the company by a friend who has had a number of claims which were settled fairly and quickly. Reviewed on: 12th July 2025
Roger H's avatar
Roger H

Great to speak toa person

5
It was very important to be able to speak to a courteous and helpful person and not deal with a computer Reviewed on: 12th July 2025
Andy H's avatar
Andy H

Insuring a classic boat was simple with gjw direct

5
Insuring a 50 year old classic boat always proved difficult until I discovered gjw. They made everything so easy and gave me a great price. After I damaged the genoa during storm eowyn tjrs deal with my claim very promotly and paid it without delay. Would highly recommend Reviewed on: 12th July 2025
Alan mac's avatar
Alan mac

Great service and value for money

5
GJW Direct have been my vessels insurer for over ten years and continue to give great value for money whilst also providing excellent, personable customer service. Reviewed on: 12th July 2025
Will G's avatar
Will G

GJW Experience

5
Great renewal quote and ex Ellen customernswrvice..Verybeasy online process for purchasing and reviewing h the policies .I have. Reviewed on: 12th July 2025
Conor H's avatar
Conor H

Unrivalled service and good communication

5
Unrivalled service and good communication skills Reviewed on: 12th July 2025
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Christopher Coggins

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