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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.81
Based on 2,345 reviews, last reviewed 24th Oct 2026
175% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Promise and very helpful and understanding, I have... Promise and very helpful and understanding, I have had problems with previous insurance companies but GJW were on the ball Reviewed on: 24th October 2026
Maurice Weddell 's avatar
Maurice Weddell

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2345)

Promise and very helpful and understanding, I have...

5
Promise and very helpful and understanding, I have had problems with previous insurance companies but GJW were on the ball Reviewed on: 24th October 2026
Maurice Weddell 's avatar
Maurice Weddell

Just feel confidence being insured with you

5
Just feel confidence being insured with you Reviewed on: 21st October 2026
Raymond Plomer's avatar
Raymond Plomer

Empowerment

5
Had a prop/gearbox stolen off my boat. Turned out that I hadnt insured the engine as I thought it was part of the boat insurance. GJW staff recognised my mistake, had the empowerment and honoured the claim. Excellent service. Reviewed on: 20th October 2026
Antony M's avatar
Antony M

11yrs Great Service

5
We have used GJW for our entire 11yrs of ownership and have never been able to beat their prices and having had to make a couple of claims they have been very easy and professional to work with. Reviewed on: 13th October 2026
Adrian's avatar
Adrian

Been with GWR for many years and always received gre...

5
Been with GWR for many years and always received great service and competitive price. Reviewed on: 13th October 2026
Peter F's avatar
Peter F

The company that goes the extra mile.

5
Helpful, knowledgeable and always happy to help whatever the query. Reviewed on: 13th October 2026
John's avatar
John

A clear leader after a long search

5
Having searched for a boat insurance provider for over a month, and having a list of my requirements to tick off, GJW was clearly ahead of all the others. Offering, what I felt was outstanding value for money and the added bonus of having RCR protection. Reviewed on: 12th October 2026
Paul Tooze's avatar
Paul Tooze

I have not had any claims but dealing with them has...

5
I have not had any claims but dealing with them has been smooth and quick. Reviewed on: 12th October 2026
carl baxter's avatar
carl baxter

When I needed to make a claim the process was simple...

5
When I needed to make a claim the process was simple and without quibles. Reviewed on: 11th October 2026
Hedley B's avatar
Hedley B

Satisfied Customer

5
We have insured GJW Direct since we purchased our narrowboat eight years ago next month and have never had a problem with them, Reviewed on: 11th October 2026
CJ's avatar
CJ

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