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Hamilton Fraser reviews

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Rated Excellent • 4.93/5

Hamilton Fraser reviews

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Review summary

People rate this company as Excellent based on 402 product reviews

Average score of 4.93/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%

Hamilton Fraser's Cosmetic Indemnity Insurance is loved for its friendly, knowledgeable staff and easy, straightforward service. The cover is comprehensive and competitively priced, giving real peace of mind. While most find the process smooth, a few mention the insurance cost can be steep for starters and some minor issues with account access.

Positive themes

  • Hamilton Fraser’s customer service is friendly, helpful and quick to respond every time.
  • The insurance cover is comprehensive and tailored well for cosmetic needs.
  • Setting up or renewing Hamilton Fraser insurance is quick and easy.

Negative themes

  • The insurance cost can be quite high for those just starting out.
  • Some find account access frustrating due to mandatory review before login.
  • Occasional delays in adding new treatments to policies have been reported.
Summarised by AI
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About Hamilton Fraser

Hamilton Fraser are a provider of cosmetic insurance, who support the industry by working with established organisations within the cosmetic sector.

They also provide insurance for dental practitioners and have a selected panel of recognised insurers who offer commercial insurance policies including combined business packages, liability, directors and officers, engineering and motor fleet.

Smart Money People is the place for Hamilton Fraser reviews - if you are a customer, please leave a review to help other make an informed decision.

Hamilton Fraser at a glance

Reviews for Hamilton Fraser

Showing 11 of 402 company reviews

Great Company

Cosmetic Indemnity Insurance • 20th October 2025

I’ve always received great service and clear information from Hamilton Fraser. They’ve proven to be a trusted and reliable source over the years.

{"display":"Donald O","full_name":"Donald O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Whole process was smooth, good customer service

Cosmetic Indemnity Insurance • 13th October 2025

Whole process was smooth, good customer service

{"display":"Tj","full_name":"Tj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Tj
Rated Excellent • 5/5
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  • 5/5

    Great support

    We recently had a large claim and the team at Hamilton Fraser could not have been more pro-active and helpful throughout. The post-claim work is... We recently had a large claim and the team at Hamilton Fraser could not have been more pro-active and helpful throughout. The post-claim work is still ongoing and they are very supportive. Read more Read less

    {"display":"CA","full_name":"CA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great efficient service.

    Great efficient service. Always there when you need them the most.

    {"display":"Priya","full_name":"Priya","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service

    I have been insured with HF for over three years now. Any queries or amendments are dealt with promptly and the team are always very polite.

    {"display":"Kelly ","full_name":"Kelly ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Fair company and online service good

    Fair company and online service good

    {"display":"KL","full_name":"KL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good customer care and pricing for the insurance i n...

    Good customer care and pricing for the insurance i need

    {"display":"Lyndsey","full_name":"Lyndsey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Extremely helpful over the telephone, competitive rates

    Extremely helpful over the telephone, competitive rates

    {"display":"Maria Williams","full_name":"Maria Williams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Company can provide legal advice to support

    I was happy that company provides legal advice in case if practitioner faceces challenging unhappy client situations. It gave me a great peace of mind... I was happy that company provides legal advice in case if practitioner faceces challenging unhappy client situations. It gave me a great peace of mind that I was able to spreak with advisor and acted as I was instructed so managed to resolve the issue with unhappy customer without needing to go further. Read more Read less

    {"display":"Ann","full_name":"Ann","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent insurance company

    very easy to set up the insurance cover,all explained weel and clear excellent support team

    {"display":"Dhafar G","full_name":"Dhafar G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great advice

    Always had brilliant advice when needed

    {"display":"Jayne M","full_name":"Jayne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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