Bennetts: Motorbike insurance reviews

3.50
Based on 8 reviews, last reviewed 17th Jun 2022
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Latest highest rating:

5

Its an insurance company They do insurance for motorcycles Reviewed on: 14th August 2019

Latest lowest rating:

1

Over an hour wait I phoned Bennett’s to stop the auto renewal. Rang at 0824 and was told 46th in the queue. Finally spoke to an operative at 0933. Very very poor custom... Read more Reviewed on: 17th June 2022
John Kay's avatar
John Kay

About the Motorbike insurance

Bennetts motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Bennetts motorbike insurance reviews to find out what being with Bennetts is like, for example, what is the claim's process like? YOUR reviews can help other motorcyclists to find this out...so write your review today! Together, we can make financial services work better for everyone.

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Bennetts Motorbike insurance reviews (8)

Over an hour wait

1
I phoned Bennett’s to stop the auto renewal. Rang at 0824 and was told 46th in the queue. Finally spoke to an operative at 0933. Very very poor customer service. Reviewed on: 17th June 2022
John Kay's avatar
John Kay

Pitiful renewal process, make sure your phone is fully charged if expecting them to answer your call!

1
Writing this review as I wait, again, in a queue of 47!! Third time I've called to simpl renew my policy. Bennetts antiquated and dysfunctional payment process online made this option unusable. Having eventually got through to a human last time I called I was able to make payment over the phone. Since this time I've received a letter stating that my policy is due to expire tomorrow and I 'need to take urgent action'!! I reviewed 'My Account' on Bennetts website, again no confirmation of payment made over 10 days ago which was confirmed by my bank statement. I'm now waiting , and entering my 4th hour, on hold, to find out what an earth is going on. Definitely my last time with this company who were so simple to deal with and offered real value for money, sadly this is far from the case now. Not sure why they think it acceptable to keep customers on hold for hours and not invest in functional online payment services. UPDATE. On hold for 42 mins and reached position 13 in the queue before I was cut off. Reviewed on: 2nd June 2022

Its an insurance company

5
They do insurance for motorcycles Reviewed on: 14th August 2019

Quality service!

5
Great service, reasonable price and excellent customer support. Recommended! Reviewed on: 7th July 2019
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Batz7z

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