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Privilege : Home insurance reviews

Name: Home insurance
Rating: 3.36 (25 reviews)

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3.10

Based on 25 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

44%

12%

2 star

32%

Latest highest rating:

5

Great prices and superb and easy process when you ha... Great prices and superb and easy process when you have to make a claim. Very impressed. Reviewed on: 5th September 2025

Latest lowest rating:

1

I was with privilege insurance for over five years ,... I was with privilege insurance for over five years , then this year insurance increased by over £40 for home insurance previously it had increased by ... Read more Reviewed on: 26th February 2025

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About this product

Privilege offers standard home insurance and platinum home insurance which offers more coverage.

You can add extra cover for an additional cost for personal possessions, accidental damage, home emergency and family legal protection. You can get a Privilege home insurance quote online and manage your policy via the website.

Privilege home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Home insurance reviews (25)

Excellent

This insurance company covers all aspects of insurance coverage and is very reasonably priced. I have been a customer for many years. Reviewed on: 13th October 2023

Great Web Site.

Privilege offer fair prices for Buildings & Contents insurance and are very easy to trade with. Reviewed on: 31st August 2023

Peace of mind at a reasonable price

My house and contents policy was a fair price for all the benefits it offered. Reviewed on: 23rd August 2023

Straightforward process

I switched home insurance to privilege through a comparison site. Much cheaper than renewing with previous insurer. A very simple process all in all. Reviewed on: 22nd August 2023

Worst company ever! Never use them

I filed a claim with them, the refusal came quicker than I could log out, they refuse to answer my emails, complete ignorant bunch of scamsters, I will not be renewing my policy with them. If you have any doubts about Privilege home insurance or even car insurance then run as fast as the wind from them, us a decent company there should be a law against fraudulent insurance companies like this Reviewed on: 9th May 2023

Good service, well priced.

Easy to renew, competitively priced and good service Reviewed on: 14th August 2022

Competitive across all sectors

Always competitively priced in all sectors with excellent and efficient service. Reviewed on: 30th August 2019

Reasonable

Reasonable cover, good price. Not had to use but happy with it Reviewed on: 6th July 2019

Be very careful!

Bitterly disappointed that despite only making two honest claims (one which we chose not to pursue) that we have now been declined household insurance! Be very careful, back in 2015 on a technicality Privilege made our first ever claim into two claims, even though we could evidence it was only one. Now following a recent leak we were advised by a specialist whom we paid for to contact our insurer, which we did. Despite not pursuing this claim Privilege have since told us we've claimed too many times and are a bad commercial risk! I intend to take this matter further with the Financial Ombudsman Service because we have been unfairly treated. Reviewed on: 11th June 2019

How did it go so wrong

I was in a straight forward non fault accident,going down main road car pulls out in front of me I can't stop and go into side of it Driver of other car try's to get me let him arrange repairs I refuse and go though my insurance. Go on hoilday for 2 weeks car repaired when I get back all good Now the bad bit 10 months later I get a phone call saying I am at fault for the accident. Now this is the other drivers story that they believed. I let the driver out off the turning for my foot to come off the brake then go into the side of him this is not a joke ,this is what they believe. AVIOD THEM I NOT SURE IN THEIR IS SOME SORT OF FIDDLE GOING ON OR ITS JUST PURE INCOMPETENCE BUT DONT I WONT BE BULLIED AND I AM IN THE LUCKY POSITION TO PAY TO SEE THIS THOUGH WITHOUT THEIR HELP Reviewed on: 18th October 2017

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