Tesco Bank offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Tesco...
Read Full DescriptionTesco Bank offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Tesco Bank pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Tesco Bank pet insurance reviews to help other pet owners to find out what life as an Tesco Bank pet insurace customer is really like.
They don't explain or breakdown how they arrive at figures they are not going to payout you just get a letter MONTHS later telling you you still owe the vet! I was shocked at how much they hiked my premium after the first year!!
One of the top company that lie to customer and can’t defend themselves. I claimed pet insurance and spoke with 3 different agents about this same claim and got 3 differ t answers every time. At the end they cancelled my policy and refunded my premium ...
Read moreOne of the top company that lie to customer and can’t defend themselves. I claimed pet insurance and spoke with 3 different agents about this same claim and got 3 differ t answers every time. At the end they cancelled my policy and refunded my premium policy from 1 st day. Shocking customer service, manager can’t explained why and how they lie to me each time. In total I was waiting over 8 weeks for my claim and waste over 5 hours over phone.
Tesco have been poor with the 2 separate claims for our pet Dog. They have taken an excess amount to process the 1st one. The second one was accepted but a continuation of treatment was rejected due to issues with the 1st claim. We have had to move...
Read moreTesco have been poor with the 2 separate claims for our pet Dog. They have taken an excess amount to process the 1st one. The second one was accepted but a continuation of treatment was rejected due to issues with the 1st claim. We have had to move heaven and high water to get the claims reviewed and we are still waiting for a response. Have cancelled my policy on renewal and will not be using Tesco Bank again.
Don't use Tesco pet insurance, they don't payout!!!! You take out the policy in good faith and when you they refuse, god forbidden you ask to speak to a supervisor it's a 3 day call back!!! They claim pre existing condition for arthritis he that he...
Read moreDon't use Tesco pet insurance, they don't payout!!!! You take out the policy in good faith and when you they refuse, god forbidden you ask to speak to a supervisor it's a 3 day call back!!! They claim pre existing condition for arthritis he that he has only just been diagnosed, he has NEVER had it before. Save your money don't give it Tesco, according to the call center they are proud they refuse 90% of claims and use pre existing as an excuse. Well done for admitting that Gerry on the claims team. They didn't even have the decency to infom me. Be warned people and Tesco I'm taking this to the ombasman!!!!
A perfect plan for me which gives me the security i need for the health of my dogs
Everyone’s really friendly and helpful, and it’s great value!
My cat is undergoing treatment for a kidney problem. Tesco have been very good in explaining what cover I have for my pet & the vet puts in the claim for me after I have paid, so it is hassle free.
My dog was poisoned and ended up in a veterinary hospital for 6 days. It was touch and go whether she would make it and it was such a relief to be able to give Tesco Pet Insurance the go ahead to liaise directly with the vets regarding the claim, and...
Read moreMy dog was poisoned and ended up in a veterinary hospital for 6 days. It was touch and go whether she would make it and it was such a relief to be able to give Tesco Pet Insurance the go ahead to liaise directly with the vets regarding the claim, and the whole claim was paid without a quibble once she was discharged. Equally as good as other leading pet insurers, for a much cheaper premium.
Inexpensive cover but doesn't cover many pets besides the popular ones.
We were with another leading pet insurance company for our 2 cats. One became ill & we assumed any treatment would be covered. The insurance company were a nightmare & to cut a long story short, we weren't covered & it cost us a lot of money. Fast...
Read moreWe were with another leading pet insurance company for our 2 cats. One became ill & we assumed any treatment would be covered. The insurance company were a nightmare & to cut a long story short, we weren't covered & it cost us a lot of money. Fast forward a couple of years & we'd moved to Tesco. One of our cats had an accident & we had absolutely no issues with Tesco whatsoever. They were great & a pleasure to deal with. Would recommend to anyone.
Fair deal but shop around. Easy to contact customer services
We haven't had need to claim on this yet (thankfully!) but we're impressed by the level of cover compared to much more expensive products. It was also quick and easy to buy online and the documents arrived quickly.
Touch wood, have not had to claim anything for our dog! But the cost per month is just over £10 and covers our dog for what we felt we needed.
I was shopping about for pet insurance for my puppy and I got a great deal with Tesco as I am a clubcard holder. Better than any quotes I got from other companies
My dog had an eye ulcer and a few months later the same again. On both occasions how to claim was explained made easy by their excellent customer service. I was immediately sent a claim form which was easy to complete and the claim instructions...
Read moreMy dog had an eye ulcer and a few months later the same again. On both occasions how to claim was explained made easy by their excellent customer service. I was immediately sent a claim form which was easy to complete and the claim instructions straight forward. My monthly premiums were £19 a month. My excess of £60 was minimal compared to the treatment cost which was over £900. On both occasions, after getting the vet to complete his part of the form, my claim was settled within a couple of weeks and accompanied by another form to claim for further treatment. I would highly recommend Tesco Pet Insurance for the efficient and worry free way that my claim was settled.
Brilliant service from Tesco Pet Insurance - chequers for my vet bills arrived quickly and claiming was easy. Really excellent customer service
Covers a range of accidents and illness, several cover and cost options available
I had cat insurance with Tesco and they were brilliant when he was ill. They even arranged to pay the vet directly when it became very costly
