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Tesco Bank: Pet insurance reviews

Name: Pet insurance
Rating: 3.29 (115 reviews)

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3.29

Based on 115 reviews, last reviewed 8th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

43%

13%

33%

Latest highest rating:

5

Thanks Tesco for an amazing service. Tesco pet insurance was there when i needed then. My boy hurt himself and could not but any weight on his front left paw. He needed Xray's which did n... Read more Reviewed on: 14th May 2026

Latest lowest rating:

1

AVOID AT ALL COSTS Rejected valid claim despite assurance it would be accepted resulting in financial difficulties now had to raise complaints with financial ombudsman Reviewed on: 8th September 2026

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About this product

Tesco Insurance offer pet insurance policies to cover dogs and cats.

There’s a choice of cover including lifetime pet insurance, maximum benefit and time limited. If you’re a Clubcard holder you get a guaranteed discount. Tesco Pet Insurance includes vetfone where you can get advice for your pet, whenever you need it.

Tesco pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Insurance before, you can also leave a review and share your experience.

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Tesco Bank Pet insurance reviews (115)

Great deal on pet insurance

I was shopping about for pet insurance for my puppy and I got a great deal with Tesco as I am a clubcard holder. Better than any quotes I got from other companies Reviewed on: 30th April 2017

Win £100 cash'

My dog had an eye ulcer and a few months later the same again. On both occasions how to claim was explained made easy by their excellent customer service. I was immediately sent a claim form which was easy to complete and the claim instructions straight forward. My monthly premiums were £19 a month. My excess of £60 was minimal compared to the treatment cost which was over £900. On both occasions, after getting the vet to complete his part of the form, my claim was settled within a couple of weeks and accompanied by another form to claim for further treatment. I would highly recommend Tesco Pet Insurance for the efficient and worry free way that my claim was settled. Reviewed on: 8th October 2016

Quick, easy, friendly service

Brilliant service from Tesco Pet Insurance - chequers for my vet bills arrived quickly and claiming was easy. Really excellent customer service Reviewed on: 26th September 2016

Tesco Pet Insurance

Covers a range of accidents and illness, several cover and cost options available Reviewed on: 1st September 2016

Great

No problems whatsoever, would recommend! Reviewed on: 27th August 2016

Really great insurance at affordable price

I had cat insurance with Tesco and they were brilliant when he was ill. They even arranged to pay the vet directly when it became very costly Reviewed on: 25th August 2016

Good customer service

Always quick to respond send out forms etc if you make a claim. Claims come back bet quickly. Affordable prices Reviewed on: 22nd August 2016

Can wholly recommend

Easy to deal with, paid out very quickly no problems at all Reviewed on: 12th August 2016

happy with price and customer service

good service, hapy with customer care level Reviewed on: 1st August 2016

Pet Insurance Reviewer

Very good customer service and they're always willing to help. The price wasn't too bad and they came up cheapest out of a lot of quotes Reviewed on: 31st July 2016

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