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Tesco Bank: Pet Insurance reviews

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2.76
Based on 108 reviews, last reviewed 21st Mar 2025
100% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
13%
See only 3 star reviews
3%
See only 2 star reviews
7%
See only 1 star reviews
34%

Latest highest rating:

4

Lovely Complaints department employees Had insurance turned down because of a ‘ lost in translation’ moment…. via owner— to vets —to insurers. customer service when I complained and disput... Read more Reviewed on: 2nd January 2025
Kathy P's avatar
Kathy P

Latest lowest rating:

1

Tescos changed policy provider from royal and sun al... Tescos changed policy provider from royal and sun alliance to pinnacle and sent a letter saying everything would carry on as usual. The only differenc... Read more Reviewed on: 21st March 2025
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Rodger B
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About this product

When choosing the right insurance policy, navigating the sea of providers on the market can be a challenging task. At Smart Money People, we want to simplify this process for you. We gather Tesco Bank pet insurance reviews, to provide you with valuable insights into the provider.

Tesco Bank is underwritten by Royal & Sun Alliance Insurance Ltd to provide pet insurance for cats and dogs. There are four cover levels to choose from: Accident & injury, Standard, Extra and Premier. Tesco Bank also offers discounts on insurance policies for Clubcard members.

If you're considering Tesco Bank as your next pet insurance provider, explore the reviews available on Smart Money People. Discover what level of cover policyholders chose and whether they were satisfied with their choice. Learn about the provider’s customer service and claims process through the firsthand experiences shared in our Tesco Bank pet insurance reviews.

Have you ever held a pet insurance policy with Tesco Bank? Share your honest experiences with our Smart Money People community. Why did you choose Tesco Bank, and has the provider met your expectations? Has the policy suitably covered all of your pet's needs? Share any interactions you've had with the customer service team or claims process. Would you consider renewing your policy? Whether good or bad, write a Tesco Bank pet insurance review today.

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Tesco Bank Pet Insurance reviews (108)

Can wholly recommend

4
Easy to deal with, paid out very quickly no problems at all Reviewed on: 12th August 2016
Matt Allison's avatar
Matt Allison

happy with price and customer service

5
good service, hapy with customer care level Reviewed on: 1st August 2016
laura baxter's avatar
laura baxter

Pet Insurance Reviewer

4
Very good customer service and they're always willing to help. The price wasn't too bad and they came up cheapest out of a lot of quotes Reviewed on: 31st July 2016
Kathy Cakebread's avatar
Kathy Cakebread

Pet Insurance Reviewer

5
vERY VERY GOOD WHEN WE HAD TO MAKE A CLAIM FOR OUR DOG. sUPER FAST PAYOUT. Reviewed on: 31st July 2016
Jenni Webb's avatar
Jenni Webb

Pet Insurance Reviewer

5
So easy to set up, I have been with them for ea number of years now and the price has always been competitive. I recently had to make a claim and the process was so easy and the payout came quickly with no issues. Reviewed on: 25th July 2016
Leanne Case's avatar
Leanne Case

Pet Insurance Reviewer

5
Very professional and sympathetic when we had to claim on our pet insurance policy when we unfortunately had to have our cat put to sleep after an unexpected complication. Reviewed on: 24th July 2016
Martin Rowley's avatar
Martin Rowley

Pet Insurance Reviewer

5
Our dog went blind and tesco insurance covered his vet bills to save his sight Reviewed on: 22nd July 2016
Sophie Dolan Martin's avatar
Sophie Dolan Martin

Pet Insurance Reviewer

5
Most companies charge a fortune to insure Shar Pei, with five to insure price has to be a factor. Tesco's provide an excellent level of cover at a fair and very competetive price. Reviewed on: 22nd July 2016
Anonymous's avatar
Anonymous

CheekyCharges Campaigner

5
Ive had tesco pet insurance for years. once you have claimed once for a condition you only need to send off the reciepts no need for vets to send. plus they have vetphone. never had an issue with them always been very helpfull. Reviewed on: 13th March 2016
Zina Tye's avatar
Zina Tye

Quick payment no questions asked when my dog had surgery.

5
My GSD had a mammary lump, had surgery to remove her glands, all went well but had some reaction to the pain killers two trips to the vets over the weekend to get sorted. When the claim went in it was paid to the full amount no questions about the extra cost. Reviewed on: 26th November 2015
Sue Smith's avatar
Sue Smith

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