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Tesco Bank: Pet insurance reviews

Name: Pet insurance
Rating: 3.23 (110 reviews)

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2.90

Based on 110 reviews, last reviewed 18th Jul 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

42%

13%

34%

Latest highest rating:

5

Very impressed by their service Yes my premiums went up the older my dog went. But no more than any other pet insurance. I opted for a higher excess , knowing I would pay small bill... Read more Reviewed on: 18th July 2025

Latest lowest rating:

2

Outrageous increase in premium after making a claim This is not an easy review to write as for six years we had been satisfied with the premiums and the service received. Unfortunately, as with other re... Read more Reviewed on: 2nd May 2025

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About this product

Tesco Insurance offer pet insurance policies to cover dogs and cats.

There’s a choice of cover including lifetime pet insurance, maximum benefit and time limited. If you’re a Clubcard holder you get a guaranteed discount. Tesco Pet Insurance includes vetfone where you can get advice for your pet, whenever you need it.

Tesco pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Insurance before, you can also leave a review and share your experience.

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Tesco Bank Pet insurance reviews (110)

CheekyCharges Campaigner

Ive had tesco pet insurance for years. once you have claimed once for a condition you only need to send off the reciepts no need for vets to send. plus they have vetphone. never had an issue with them always been very helpfull. Reviewed on: 13th March 2016

Quick payment no questions asked when my dog had surgery.

My GSD had a mammary lump, had surgery to remove her glands, all went well but had some reaction to the pain killers two trips to the vets over the weekend to get sorted. When the claim went in it was paid to the full amount no questions about the extra cost. Reviewed on: 26th November 2015

Helpful friendly and very efficient, quick with payments.

Right from getting a quote they were friendly and helpful, I have had to make 2 claims for my dog on the first claim I phoned them and they were friendly and helpful and payment was paid into my bank very quickly. On the 2nd claim the vet sent in the claim direct and contacted me a short time later to say the bill had been paid in full, so I didn't even need to anything myself. I would give this insurance 10 out of 10 and recommend to everyone, this is a great service for a very good price. Well done Tesco. Reviewed on: 26th November 2015

A bit expensive

Lesser monthly premium would be very welcomed as I find £5.72 a bit expensive for a non pedigree male cat ....I received cheaper quotes elsewhere after I bought my policy unfortunately Reviewed on: 10th November 2015

much better than previous company's and i will be staying with tesco for the rest of my pets days :)

I have bought tesco pet insurance and I have to say I am very happy with it,I would say it is much better value for money than other company's that I have been with in the past.Also I couldn't have been happier with the help I received when trying to decide what policy to take out,I was not rushed into picking a policy that cost the most that I didn't need.I think I will be staying with tesco for sometime. Reviewed on: 8th November 2015

The best brand i ever seen!

This is the best insurance for our pet.i have tried a lot of companys but this was our best choice! Reviewed on: 5th November 2015

Simple Convenient Swift peace of mind at a great price

Having bought a small dog I found I wanted to avoid high vets bills. The Tesco Pet Insurance quote I got was cheaper than many specialist providers & covered a wide range of Illness & accidents There was a 100 pound excess but this is standard on nearly all insurance. If I paid more I could I think reduce the excess. Buying the cover was simple, register via Tesco.com & pay the money either via 1 single payment or convenient Direct Debits. If I recall correctly the Direct Debit was a few pounds more but not much. I gave them my details, name address phone number. My dogs details, name, age, breed etc. And that was it. Peace of mind obtained in a few clicks. Job done. So far no claims made Finger crossed Reviewed on: 4th November 2015

Trustworthy, transparent rates.

Signing up was easy, the website was very clear and easy to understand. Fees were transparent and it's easy to ascertain what the insurance actually covers. Reviewed on: 26th August 2015

excellent service

so I got insurance for my husky and wanted to confirm a few details about what is actually covered. I called the helpline and had a fantastic adviser who talked me through every detail and even emailed me to for me to read again,and how ro claim and how the process works and how long it takes even had extra clubcard points added so very happy fantastic service Reviewed on: 16th August 2015

Competitive prices and brilliant service.

Provided competitive price for pet insurance. Easy to arrange and plenty of benefits included in the package. Reviewed on: 9th August 2015

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