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Waggel: Pet insurance reviews

View other Waggel products
4.19
Based on 1,260 reviews, last reviewed 13th Oct 2026
700% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Fantastic insurance company I've been with Waggel for 4 years and insure my cats and dog with them. They are so helpful and each time I have put a claim in, they have paid out wi... Read more Reviewed on: 13th October 2026
Danielle O'Bray's avatar
Danielle O'Bray

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
Visit provider site Read all reviews Write a review

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Review Waggel: Pet insurance now

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Waggel Pet insurance reviews (1260)

Fantastic insurance company

5
I've been with Waggel for 4 years and insure my cats and dog with them. They are so helpful and each time I have put a claim in, they have paid out within 2 weeks. I also get the Joii vet app with them so I have access to a vet 24/7 and that in itself has been and absolute Godsend. Reviewed on: 13th October 2026
Danielle O'Bray's avatar
Danielle O'Bray

Great triage system with an app which is super helpf...

5
Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to get that. Easy set up and billing experience Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Excellent pet insurance offer, greet value coverage...

5
Excellent pet insurance offer, greet value coverage and options for my cat, very happy with them. Reviewed on: 2nd September 2026
Jess S's avatar
Jess S

Wonderful easy to use service.

5
Waggel have very good and clearly laid out simple pricing. Their policy documents are very clear. They have an easy to use clear service. When I have had occasion to contact them responses have been quick Overall excellent and I would highly recommend them. Reviewed on: 20th August 2026
John Dabill's avatar
John Dabill

I haven’t had any problems with Waggel.

5
I haven’t had any problems with Waggel. It’s cheap, I know they’ve got my back and they also send in offers regularly for other pet related products which is good. The only thing is, I don’t really have anything else to compare it to because I’ve only ever used them but yeah, good experience so far. Reviewed on: 20th August 2026
db 's avatar
db

Waggel are wonderful

5
Waggel have been an absolute Godsend. I have insurance with them for my cats and dog. I can talk to a vet 24/7 and they are fantastic. I would never insure my pets with anyone else. They also cover dental! Phenomenal! Reviewed on: 20th August 2026
Danielle O'Bray's avatar
Danielle O'Bray

Great Pet Insurance company

4
Last year my pet needed several rounds of antibiotics and tests and needed 2 surgeries. It was so easy to make a claim and add on each additional treatment. They covered everything until I reached the limit. It made a very stressful situation that bit easier. Reviewed on: 20th August 2026
M F's avatar
M F

No hassle claim process

5
Had to make a claim which was straightforward and without hassle. Reviewed on: 20th August 2026
Joanne Mayer's avatar
Joanne Mayer

Triage service sucks

1
They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do the digital call they will not pay out the claim. Terrible experience. Reviewed on: 31st July 2026
Ken B's avatar
Ken B

Dental NOT included!!!

1
Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath was very smelly. My vet said he needed £600 of dental work. I contacted waggel then took him back for treatment. Waggel have now decided they wont pay as i hadnt taken him for a dental check beforehand. So hidden in the small print is their get out clause. Disgusted and feeling misled and ripped off! Dont use this company! Reviewed on: 15th June 2026
Jackie K's avatar
Jackie K

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