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Waggel: Pet Insurance reviews

4.73
Based on 1,242 reviews, last reviewed 15th Apr 2025
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Terrible company, would not recommend We've been extremely disappointed with Waggel and definitely would not recommend. We have had 2 claims denied unfairly, in our opinion: - Our dog nee... Read more Reviewed on: 15th April 2025
Rachel G's avatar
Rachel G

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1242)

So much more user friendly than others

5
I gave information about my dog. I got a brilliant quote, £80 pounds less than current quote. It also includes dental which is usually extra on many quotes. I know it doesn't cover pre existing illnesses, but as my dog has got over his I felt this was an excellent choice. Reviewed on: 7th August 2020

My pets are safe

5
I trust waggel to look after my pets health and support me if the worst could happen. As a first time player in the world of insurance I was super confused how it all worked, waggel completely calmed all these anxiety by offering every single bit of info I need (even the tiny bits). Both my pets sport their waggel tags woth pride (also the price is amazing) Reviewed on: 7th August 2020

Awesome

5
So easy to sign up, policies are clear and seem so much more fair than the rest of the market Reviewed on: 6th August 2020

Great, friendly, more like a pet club

4
Easy to deal with, great to feel part of it and not just a customer Reviewed on: 6th August 2020

Amazing!

5
Great service so far and amazing add on help like behaviouralist consultations for free! Love them! Reviewed on: 6th August 2020

There when I needed them

5
The worst thing to find out is that your puppy is very ill. Twice for two separate issues, Luna had to be taken into an Animal Hospital. As you can imagine the worry and distress this caused us. Waggel ensures any of my questions were answered and processed my claims immediately. I wouldn’t trust anyone else. Reviewed on: 6th August 2020

Signed up no worries

5
Signed up no worries, quick and simple ........ not made a claim as yet though with what I've looked into and read up on I cant see that being an issue either though hopefully I won't have to claim Reviewed on: 6th August 2020

Easy peasy lemon squeezy!

5
We were looking at insurance with a well known company that penalised us for having a giant cross breed. None of this here, totally Reasonable pricing, easy to set up, environmentally friendly as all Documents are sent by email, fast and friendly responses by telephone and email. Also Most relevant no penalising for breeds and less than half the price of what other companies were quoting for lifetime policies. Highly recommend!!! Reviewed on: 6th August 2020

Love Waggel - Recommended!

5
We were struggling to find a decent insurance for our cat that didn't give us a load of grief with questions and criteria. After a lot of shopping around, we came across Waggel and were genuinely pleasantly surprised at how easy it was to register and how great the monthly price was. Decided within two seconds that this was the insurance company we were going to go with, and have already taken advantage of the free online vet consultations! Couldn't be happier with the choice. Thanks Waggel! Reviewed on: 6th August 2020

Most straightforward and usable insurance company I've ever used.

5
Waggel makes it so easy to sign up and tailor the level of cover to your needs. They insure dental procedures and there are loads of great discounts available through their membership. I've recommended Waggel to one friend, who signed up, and I'd recommend again! Reviewed on: 5th August 2020

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