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Waggel: Pet insurance reviews

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4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Easy, friendly and a great community

5
When first shopping around for pet insurance, it seemed really intransparent with hidden surprises at every corner. After a tumultuous first year after rescuing my Saluki in the Middle East and going through a long term injury and rehab without insurance, we now feel much safer for the future with Waggel. Reviewed on: 7th August 2020
Ruth Amelung's avatar
Ruth Amelung

Most innovative pet insurnace in the market

5
The Waggel claims process is a unique and enjoyable experience. Claiming took about three clicks, with no usual annoying forms to fill out or any work or interaction with the vet my part. The money was transferred to my bank account within a few days from Waggel! This is a modern insurance company offering something genuinely new with a superior customer experience! Reviewed on: 7th August 2020
Lydia Lee's avatar
Lydia Lee

So much more user friendly than others

5
I gave information about my dog. I got a brilliant quote, £80 pounds less than current quote. It also includes dental which is usually extra on many quotes. I know it doesn't cover pre existing illnesses, but as my dog has got over his I felt this was an excellent choice. Reviewed on: 7th August 2020
Flavia Pietroforte's avatar
Flavia Pietroforte

My pets are safe

5
I trust waggel to look after my pets health and support me if the worst could happen. As a first time player in the world of insurance I was super confused how it all worked, waggel completely calmed all these anxiety by offering every single bit of info I need (even the tiny bits). Both my pets sport their waggel tags woth pride (also the price is amazing) Reviewed on: 7th August 2020
HEATHER's avatar
HEATHER

Awesome

5
So easy to sign up, policies are clear and seem so much more fair than the rest of the market Reviewed on: 6th August 2020
Matt's avatar
Matt

Great, friendly, more like a pet club

4
Easy to deal with, great to feel part of it and not just a customer Reviewed on: 6th August 2020
Nick cooper's avatar
Nick cooper

Amazing!

5
Great service so far and amazing add on help like behaviouralist consultations for free! Love them! Reviewed on: 6th August 2020
Charlotte 's avatar
Charlotte

There when I needed them

5
The worst thing to find out is that your puppy is very ill. Twice for two separate issues, Luna had to be taken into an Animal Hospital. As you can imagine the worry and distress this caused us. Waggel ensures any of my questions were answered and processed my claims immediately. I wouldn’t trust anyone else. Reviewed on: 6th August 2020
Danielle Evangelou's avatar
Danielle Evangelou

Signed up no worries

5
Signed up no worries, quick and simple ........ not made a claim as yet though with what I've looked into and read up on I cant see that being an issue either though hopefully I won't have to claim Reviewed on: 6th August 2020
Bry Brocks's avatar
Bry Brocks

Easy peasy lemon squeezy!

5
We were looking at insurance with a well known company that penalised us for having a giant cross breed. None of this here, totally Reasonable pricing, easy to set up, environmentally friendly as all Documents are sent by email, fast and friendly responses by telephone and email. Also Most relevant no penalising for breeds and less than half the price of what other companies were quoting for lifetime policies. Highly recommend!!! Reviewed on: 6th August 2020
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Nikki Scott

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