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Waggel: Pet Insurance reviews

4.74
Based on 1,242 reviews, last reviewed 15th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Terrible company, would not recommend We've been extremely disappointed with Waggel and definitely would not recommend. We have had 2 claims denied unfairly, in our opinion: - Our dog nee... Read more Reviewed on: 15th April 2025
Rachel G's avatar
Rachel G

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1242)

Easy, fast and customer friendly

5
Waggel are the most customer friendly and focused insurance company I have ever dealt with. They provide fantastic info to customers and make an effort to be in touch, which gives me comfort in knowing they are available if we were to have any issues with our pup and had to claim. Reviewed on: 12th August 2020

Great value

4
Coverage is great for the price and customer service is quick to respond to inquiries Reviewed on: 12th August 2020

Simple and easy to use

5
super simple. And actually let's take out an insurance policy thats over 30 days in the future it ment we could have our kitten insured from day 1. Reviewed on: 12th August 2020

Brilliant Service

5
We love being Waggel members, we enjoy the ease of the online system, the extra benefits and the subscription to FirstVet. We have nothing to worry about with Waggel about! Thank you! Reviewed on: 12th August 2020

Well priced and fun

5
Waffle provide a really well priced set of options ranging from the very basic insurance to full coverage. They present themselves in a way that is engaging yet still informative - keep up the sterling work! Reviewed on: 12th August 2020

Excellent service

4
I have not yet needed to make a claim on my pet insurance, however waggel have been amazing when I’ve had any questions and queries and have always answered everything I’ve asked in detail Reviewed on: 12th August 2020

Amazing pet insurance

5
Quick and easy to set up, amazing discounts and deals for you and your pet. Quick response time. Overall amazing insurance Reviewed on: 12th August 2020

Simple and reassuring pet insurance

5
Modern insurance for the people who love tech but want to have comfort in the protection for their pet. Reviewed on: 12th August 2020

Good company

5
Have had an easy time setting my insurance up. Claiming seems to be very easy too Reviewed on: 12th August 2020

Very impressed

5
It was quick and easy to set up and everything is easily assessible online. It's also very for money. Reviewed on: 12th August 2020

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