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Waggel: Pet Insurance reviews

4.75
Based on 1,239 reviews, last reviewed 7th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024
Jade's avatar
Jade

Latest lowest rating:

1

Waggle are a joke avoid like the plague Made a claim for dental on my dog it was refused because 7 months previous at 6 monthly check up vet said mild build up of tartar which was treated wi... Read more Reviewed on: 7th November 2024
Jim w's avatar
Jim w

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1239)

Excellent Customer Service

5
Excellent customer service - I get to speak to someone within minutes rather than waiting hours on hold, their membership perks are wonderful and have introduced me to some excellent companies! I genuinely feel as though they care about Hector as an individual, in the same way my vet does, rather than an insured piece of property. Reviewed on: 17th September 2020

Great insurance, perfect for my kitty

5
I don't need to say much, everything I have experienced so far has been top notch! Thanks! Reviewed on: 17th September 2020

'Paws for thought'

5
As a new doggie owner I was concerned that I did my very best for the pooch that was about to join our family. There are SO many websites and companies out there that it can seem very overwhelming. Waggel was easy to use and understand. I love the updates that I receive and the website has some excellent information. I feel that we are in good hands! Reviewed on: 17th September 2020

Frictionless to deal with, peerless customer service

5
Having transferred to Waggel after a negative first experience with another insurer, it was with some trepidation I entered into my first claim with Waggel. I needn't have worried. The process of raising a claim was so easy, a very brief simple online submission was all that was required to get things moving, and Waggel did the rest. No manual filling in of paperwork and dropping this off at the vets as I had to do previously. When I needed to contact customer service when the vet had an issue, it was easy to do so via the online chat on my mobile. The customer service experience was excellent, with the Waggel rep just telling me not to worry, he'd call the vet directly and sort everything out. Which was exactly what he did, and the claim was processed quickly and painlessly. Highly recommend. Reviewed on: 17th September 2020

Forward thinking insurance provider who care about your pets

5
Very impressed with Waggel so far. Excellent extras included that are genuinely helpful sets them apart from other providers. The price is very competitive and they really care about your pets. Reviewed on: 17th September 2020

Expensive, but easy to use and comprehensive cover

5
The process of applying for this insurance was honestly second to none. I did it in my 10-minute lie-in before dragging myself out of bed for work. Done and dusted and my two cats were sorted for lifetime cover starting within 14 days. The rewards were a bit out of my price range, but certainly more than I've seen from other providers and I certainly have a look now and again. The only thing that could improve my impression of Waggel would be an app! :) Reviewed on: 17th September 2020

Very helpful and prompt company.

4
Website was informative and it was easy to sign up for insurance. I wanted some advice and they were quick to respond and it felt you were talking to a friend. Their chat line was excellent and I had a follow up email to make sure I was happy with the advice I was given. A very professional company. Will definitely recommend them to my friends. Reviewed on: 17th September 2020

Great staff

5
Every one I have spoken is so helpful and efficient.Wilma SJ Reviewed on: 17th September 2020

3 pet cats, yet to claim

3
good price, not yet needed to claim Reviewed on: 17th September 2020

Fuss free insurance

5
Great idea. Easy to use website, quick and clear and fair priced Reviewed on: 16th September 2020

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