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Waggel: Pet insurance reviews

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4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Outstanding

5
We used the free vet service first for our schnauzer which was great then had a claim which was sorted very quickly indeed , we were kept updated every step of the way Reviewed on: 18th September 2020
Sue Marchant 's avatar
Sue Marchant

Great experience

5
Waggel know their customers and are friendly yet professional, I would highly recommend them. Reviewed on: 18th September 2020
Emma Reeve's avatar
Emma Reeve

They are so refreshingly different

5
Even though I could have saved a couple of pounds a month, I went with Waggel as they just seemed so refreshingly different to the rest of pet insurers and they had great reviews too. Reviewed on: 18th September 2020
Deborah Benbrook's avatar
Deborah Benbrook

Easy Breazy lemon squeazy

5
Signing up to waggel was a breeze, very easy to understand and customise insurance package. Reviewed on: 18th September 2020
Mia James's avatar
Mia James

No hassle pet insurance

4
Easy to set up and control the level of insurance you want Reviewed on: 18th September 2020
Simon Crompton's avatar
Simon Crompton

Good value dog insurance

5
I have just insured my second Labrador with Waggle which has proved to be good value compared with other providers. Reviewed on: 18th September 2020
alan chandler's avatar
alan chandler

Helpful insurance who actually care!

5
From the ease of doing everything on their well laid out website to the perks of the discounts and freebies this insurance has it all! And when I actually had to make a claim it was the SIMPLEST thing I have done for my dog!! The social media aspect also means you can keep up with what the company is doing and the Facebook group is just a paws-itive group for likeminded owners! I recommend to anyone who asks and will be sticking with Waggle for the rest of my dogs life. Oh and the Christmas card to my dog was too much- made us all smile. Thanks Waggle! Reviewed on: 18th September 2020
Claire's avatar
Claire

New customer, won't be going anywhere else

5
I'm a new pet owner, had our dog for 9 months now and been with Waggel for the duration; I feel what I pay in exchange for the cover I receive, coupled with how friendly the community is and how easy it was to sign up means I won't be looking anywhere else for pet insurance anytime soon! Reviewed on: 18th September 2020
Killian's avatar
Killian

Insurance that gives you extra

4
Love the interface. There's loadds of free offers and discounts for members and the free video call vet is a idea. Reviewed on: 18th September 2020
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superamazballx

Easily accessible

5
Easily accessible and coherent. Thanks! Reviewed on: 18th September 2020
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Keri

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