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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1247)

Great experience

5
Waggel know their customers and are friendly yet professional, I would highly recommend them. Reviewed on: 18th September 2020

They are so refreshingly different

5
Even though I could have saved a couple of pounds a month, I went with Waggel as they just seemed so refreshingly different to the rest of pet insurers and they had great reviews too. Reviewed on: 18th September 2020

Easy Breazy lemon squeazy

5
Signing up to waggel was a breeze, very easy to understand and customise insurance package. Reviewed on: 18th September 2020

No hassle pet insurance

4
Easy to set up and control the level of insurance you want Reviewed on: 18th September 2020

Good value dog insurance

5
I have just insured my second Labrador with Waggle which has proved to be good value compared with other providers. Reviewed on: 18th September 2020

Helpful insurance who actually care!

5
From the ease of doing everything on their well laid out website to the perks of the discounts and freebies this insurance has it all! And when I actually had to make a claim it was the SIMPLEST thing I have done for my dog!! The social media aspect also means you can keep up with what the company is doing and the Facebook group is just a paws-itive group for likeminded owners! I recommend to anyone who asks and will be sticking with Waggle for the rest of my dogs life. Oh and the Christmas card to my dog was too much- made us all smile. Thanks Waggle! Reviewed on: 18th September 2020

New customer, won't be going anywhere else

5
I'm a new pet owner, had our dog for 9 months now and been with Waggel for the duration; I feel what I pay in exchange for the cover I receive, coupled with how friendly the community is and how easy it was to sign up means I won't be looking anywhere else for pet insurance anytime soon! Reviewed on: 18th September 2020

Insurance that gives you extra

4
Love the interface. There's loadds of free offers and discounts for members and the free video call vet is a idea. Reviewed on: 18th September 2020

Easily accessible

5
Easily accessible and coherent. Thanks! Reviewed on: 18th September 2020

So easy to sign up, great communication, impressed

5
Read reviews that said how easy it was to sign up for insurance. I didn't really believe how uncomplicated it was until I tried it for myself. All information is in an easy to read format. I haven't needed to make a claim, but so far I'm very imressed. Reviewed on: 17th September 2020

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