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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.05 (1250 reviews)

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4.05

Based on 1,250 reviews, last reviewed 21st May 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Excellent insurance

Really affordable insurance which includes dental! Would highly recommend Reviewed on: 17th September 2020

Excellent Customer Service

Excellent customer service - I get to speak to someone within minutes rather than waiting hours on hold, their membership perks are wonderful and have introduced me to some excellent companies! I genuinely feel as though they care about Hector as an individual, in the same way my vet does, rather than an insured piece of property. Reviewed on: 17th September 2020

Great insurance, perfect for my kitty

I don't need to say much, everything I have experienced so far has been top notch! Thanks! Reviewed on: 17th September 2020

'Paws for thought'

As a new doggie owner I was concerned that I did my very best for the pooch that was about to join our family. There are SO many websites and companies out there that it can seem very overwhelming. Waggel was easy to use and understand. I love the updates that I receive and the website has some excellent information. I feel that we are in good hands! Reviewed on: 17th September 2020

Frictionless to deal with, peerless customer service

Having transferred to Waggel after a negative first experience with another insurer, it was with some trepidation I entered into my first claim with Waggel. I needn't have worried. The process of raising a claim was so easy, a very brief simple online submission was all that was required to get things moving, and Waggel did the rest. No manual filling in of paperwork and dropping this off at the vets as I had to do previously. When I needed to contact customer service when the vet had an issue, it was easy to do so via the online chat on my mobile. The customer service experience was excellent, with the Waggel rep just telling me not to worry, he'd call the vet directly and sort everything out. Which was exactly what he did, and the claim was processed quickly and painlessly. Highly recommend. Reviewed on: 17th September 2020

Forward thinking insurance provider who care about your pets

Very impressed with Waggel so far. Excellent extras included that are genuinely helpful sets them apart from other providers. The price is very competitive and they really care about your pets. Reviewed on: 17th September 2020

Expensive, but easy to use and comprehensive cover

The process of applying for this insurance was honestly second to none. I did it in my 10-minute lie-in before dragging myself out of bed for work. Done and dusted and my two cats were sorted for lifetime cover starting within 14 days. The rewards were a bit out of my price range, but certainly more than I've seen from other providers and I certainly have a look now and again. The only thing that could improve my impression of Waggel would be an app! :) Reviewed on: 17th September 2020

Very helpful and prompt company.

Website was informative and it was easy to sign up for insurance. I wanted some advice and they were quick to respond and it felt you were talking to a friend. Their chat line was excellent and I had a follow up email to make sure I was happy with the advice I was given. A very professional company. Will definitely recommend them to my friends. Reviewed on: 17th September 2020

Great staff

Every one I have spoken is so helpful and efficient.Wilma SJ Reviewed on: 17th September 2020

3 pet cats, yet to claim

good price, not yet needed to claim Reviewed on: 17th September 2020

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Waggel: Pet insurance reviews

300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Waggel: Pet insurance now

Waggel Pet insurance reviews (1250)

Excellent insurance

Excellent Customer Service

Great insurance, perfect for my kitty

'Paws for thought'

Frictionless to deal with, peerless customer service

Forward thinking insurance provider who care about your pets

Expensive, but easy to use and comprehensive cover

Very helpful and prompt company.

Great staff

3 pet cats, yet to claim

Review Waggel: Pet insurance now

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