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Admiral: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.89 (15 reviews)

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3.89

Based on 15 reviews, last reviewed 2nd Sep 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

67%

13%

3 star

13%

Latest highest rating:

5

Efficient but also friendly. Efficient but also friendly. Propt response to claim Reviewed on: 2nd September 2026

Latest lowest rating:

1

This cowboy insurance company would not pay out when... This cowboy insurance company would not pay out when my dog developed epilepsy, they said after months of investigating our claim and liasing with vet... Read more Reviewed on: 12th May 2026

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About this product

Before taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect Admiral pet insurance reviews to help you decide if it's the best provider for your pet’s needs.

Admiral offers policies for cats and dogs, with a multi-pet discount when insuring two or more under the same policy. Choose between a Time limited policy or Lifetime. Lifetime policies with Admiral have four levels of cover: Blue, Silver, Gold and Platinum. Policyholders can benefit from 24/7 vet support. Taking other people’s experiences into account can be helpful when deciding which policy you need.

Find out what policyholders have to say about their experiences. Our Admiral pet insurance reviews can tell you what policy customers have chosen and which level of cover they opted for. Find out if the premium price is reasonable for the level of cover provided, and see if policyholders would renew with Admiral. Make an informed decision when choosing your next provider by checking customer reviews.

Have you had a pet insurance policy with Admiral? Share your honest experience with our Smart Money People community. Together, we can help others just like you make better financial decisions. Share which policy you chose and how satisfied you have been with the level of cover. Tell us why you chose Admiral for your pet insurance and whether you would renew your policy. Would you recommend Admiral to family and friends? Whether good or bad, leave an Admiral pet insurance review today.

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Admiral Pet Insurance reviews (15)

Efficient but also friendly.

Efficient but also friendly. Propt response to claim Reviewed on: 2nd September 2026

This cowboy insurance company would not pay out when...

This cowboy insurance company would not pay out when my dog developed epilepsy, they said after months of investigating our claim and liasing with vets and their reports etc said it was a pre existing condition, our vets disputed this. Suffice to say we cancelled our policy with them shortly after. We had to pay £2,000 to the veterinary hospital. Absolutely disgusting company look at trustpilot reviews so many people saying the same thing they are happy to take your premium but will never pay out when you make a claim. PLEASE AVOID at all costs! Reviewed on: 12th May 2026

Two pets insured pays dividends

2 pets insured, moved house during insurance period, phoned and got excellent service in transferring address and insurance was slightly cheaper even after being on a multi pet deal Reviewed on: 5th September 2025

We haven’t had to claim anything yet but it’s all be...

We haven’t had to claim anything yet but it’s all been good so far. Reviewed on: 23rd August 2024

Admiral provide exactly what we needed to cover our...

Admiral provide exactly what we needed to cover our pets needs. Reviewed on: 8th August 2024

Not had any problems and always present if have to c...

Not had any problems and always present if have to call up Reviewed on: 8th August 2024

Very good at taking your money.

Very good at taking your money. Terrible when you make a claim. Pretty typical of insurance companies. I have tried telephoning, emailing without any success. Reviewed on: 11th June 2024

Easy to get hold of, helpful and knowledgeable.

Easy to get hold of, helpful and knowledgeable. Better than the rest! Reviewed on: 24th May 2024

Great cover for a reasonable price

We’ve been paying high pet insurance rates for 2 years, got a quote from admiral for a much more reasonable price for pretty much the same cover and they gave me an extra 10% monthly discount for being an existing customer. Pet insurance also includes 24/7 vet video calls which is imperative to us. Reviewed on: 23rd August 2023

Will give you cover, but won't pay the bills

My cat had a heart murmer, the vet recommended it get checked out. One very expensive scan later, I put in a claim to be reimbursed. Admiral stated that, as it was related to the heart murmer it counted as a pre-existing condition even though this was the first diagnosis and the heart murmer was not a problem previously. Any excuse to not pay out. Don't trust them with your money and your pet. Reviewed on: 22nd August 2023

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