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Admiral: Pet Insurance reviews

3.63
Based on 16 reviews, last reviewed 24th Sep 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
13%
3 star
See only 3 star reviews
0%
See only 2 star reviews
6%
See only 1 star reviews
19%

Latest highest rating:

5

Efficient but also friendly. Efficient but also friendly. Propt response to claim Reviewed on: 2nd September 2026
Jim's avatar
Jim

Latest lowest rating:

1

Terrible service and long delays Our experience with Admiral's Pet Insurance product was extremely poor. Our dog saw an emergency and regular vet for what ended up being a random bout... Read more Reviewed on: 24th September 2026
Maddie C's avatar
Maddie C

About this product

Before taking out a new pet insurance policy it’s worth checking customer reviews. The reviews on Smart Money People can provide genuine insight into life as a policyholder. We collect Admiral pet insurance reviews to help you decide if it's the best provider for your pet’s needs.

Admiral offers policies for cats and dogs, with a multi-pet discount when insuring two or more under the same policy. Choose between a Time limited policy or Lifetime. Lifetime policies with Admiral have four levels of cover: Blue, Silver, Gold and Platinum. Policyholders can benefit from 24/7 vet support. Taking other people’s experiences into account can be helpful when deciding which policy you need.

Find out what policyholders have to say about their experiences. Our Admiral pet insurance reviews can tell you what policy customers have chosen and which level of cover they opted for. Find out if the premium price is reasonable for the level of cover provided, and see if policyholders would renew with Admiral. Make an informed decision when choosing your next provider by checking customer reviews.

Have you had a pet insurance policy with Admiral? Share your honest experience with our Smart Money People community. Together, we can help others just like you make better financial decisions. Share which policy you chose and how satisfied you have been with the level of cover. Tell us why you chose Admiral for your pet insurance and whether you would renew your policy. Would you recommend Admiral to family and friends? Whether good or bad, leave an Admiral pet insurance review today.

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Admiral Pet Insurance reviews (16)

Will give you cover, but won't pay the bills

1
My cat had a heart murmer, the vet recommended it get checked out. One very expensive scan later, I put in a claim to be reimbursed. Admiral stated that, as it was related to the heart murmer it counted as a pre-existing condition even though this was the first diagnosis and the heart murmer was not a problem previously. Any excuse to not pay out. Don't trust them with your money and your pet. Reviewed on: 22nd August 2023

Happy to insure older cat.

5
I felt my older cats premium was getting very expensive and the excess was also getting very high. I thought l was stuck with that insurance company as it's difficult to get cover for older pets. I decided to insure my new kitten with Admiral and was told l could add my older cat and get a discount for a second pet. I ended up paying less each month with a smaller excess. Very pleased. Reviewed on: 18th August 2023

Best in the best

5
Admiral is the best.at what they do. Reviewed on: 6th September 2022

Transparent

5
Really transparent and clear insurance policy. Great customer service. Reviewed on: 12th August 2022

My two dogs

5
My two dogs are insured with these and they’ve revived a treat in the post and I’m happy with the company :) Reviewed on: 29th September 2017

Helped my dog

4
They paid out for my dog's operation when he was very ill Reviewed on: 17th July 2017

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