Voting in the British Bank Awards is now open! Share your feedback & enter our £1,000 prize draw.Vote now

MORE THAN Pet Insurance Reviews

Ratings based on 50 reviews Last review 3 months ago

MORE THAN pet insurance reviews can help you to find out more about MORE THAN insurance who claim to offer policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best...

Read Full Description

MORE THAN pet insurance reviews can help you to find out more about MORE THAN insurance who claim to offer policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own MORE THAN pet insurance reviews to help other pet owners to find out what life as an MORE THAN pet insurance customer is really like.

5 21
4 11
3 4
2 3
1 11

Your Pet Insurance Reviews (50)

10th August 2018

Appalling annual increases - no customer service

The renewal quote showed an increase of 194% from the previous year. Having made a claim in the last year an increase was expected but not one which resulted in a premium greater than my house and content...

Read more

The renewal quote showed an increase of 194% from the previous year. Having made a claim in the last year an increase was expected but not one which resulted in a premium greater than my house and content insurance!
A call to the customer service centre was pointless - the price reflects the underwriters ratings, last years discount and the recent claim i.e pay the premium and over the next years we recoup what we paid out - insurance??
I contacted another major insurer explaining the recent claim and requesting clarification of impact on a new quote - the result a new quote of HALF the price quoted by Morethan
Appalling service, ridiculous charges

6th July 2018

Ridiculous yearly increases

Been with MoreThan since our dog was a puppy six years ago. Every year the premiums have gone up, two years ago a big hike, last year paying £894 and this year they wanted £1,864??? I rang and asked to explain the massive hike, couldn’t answer. Goi...

Read more

Been with MoreThan since our dog was a puppy six years ago. Every year the premiums have gone up, two years ago a big hike, last year paying £894 and this year they wanted £1,864??? I rang and asked to explain the massive hike, couldn’t answer. Going with another insurer. Don’t bother, or if you do, go elsewhere after two years.

9th June 2018

Double your premiums each year

More Than hook you by initial low premiums but then double them at each renewal. Mine sit at £70 for 2 cats age 5 which is £840 a year. It was £9 when I started. Their customer service can’t explain these hikes either, they blame the underwriter who yo...

Read more

More Than hook you by initial low premiums but then double them at each renewal. Mine sit at £70 for 2 cats age 5 which is £840 a year. It was £9 when I started. Their customer service can’t explain these hikes either, they blame the underwriter who you can’t contact. Very poor. As other reviewers have said this industry needs more closely regulated. Stay clear of More Than.

2nd May 2018

Wouldn't recommend

My old dog was euthanised because of an organ tumour.  Due to her age there was an excess of 150 plus 20% of claim.  Not a problem .  Euthanasia isn't classed as vet fees.  It is farewell cover.  I had that but it has a total payable of £15...

Read more

My old dog was euthanised because of an organ tumour.  Due to her age there was an excess of 150 plus 20% of claim.  Not a problem .  Euthanasia isn't classed as vet fees.  It is farewell cover.  I had that but it has a total payable of £150.
So for a policy of 1062.39 per year.  The costs were 903.01 more than paid 677.71

Euthanasia was lumped into farewell cover so euthanasia  76.44 cremation 130 left me with a bill of 56.44 because total allowed is £150

Since when is euthanasia not a vet fee?  I asked them and more than had no answer.

All this is in their terms and conditions but not in any paperwork sent with their renewal.  I've had insurance with them for many years on all my dogs.  I won't be renewing.

31st January 2018

over 100% increase this year!!!

My dog is just 8 yrs old, have been with "more than" (never a truer word said) since she was a puppy. Yes she has health problems, but my insurance payments have reflected this. 3yrs ago insurance £75 a month, last year £108.44 a month - £1,301.28 a...

Read more

My dog is just 8 yrs old, have been with "more than" (never a truer word said) since she was a puppy. Yes she has health problems, but my insurance payments have reflected this. 3yrs ago insurance £75 a month, last year £108.44 a month - £1,301.28 a year this year wanted £2,719.57 - £22.64 and this with being nearly up to limit with one condition which meant would not be covered by insurance!! So have had to cancel as silly money, have new insurance but this does not include pre existing conditions so have started a new vets fees bank account!

13th November 2017

UNREASONABLE ANNUAL INCREASES

took out for life cover with More Than on my new puppy long hair Chihuahua 4 years ago. He is now 4. First year very reasonable. Second year went up by 46%, year three up by 56% now year 4 up by 66% so nearly a £1,000 per year. My parents had two ...

Read more

took out for life cover with More Than on my new puppy long hair Chihuahua 4 years ago. He is now 4. First year very reasonable. Second year went up by 46%, year three up by 56% now year 4 up by 66% so nearly a £1,000 per year. My parents had two Chihuahua's which lived to age 19.5. Therefore, based on More Than percentage increases year on year I'll need a mortgage to pay future year policy prices. Complaining is a waste of time. Pet insurance pricing needs to be policed more closely. This is a totally over priced abused service and More Than are the biggest abusers. I wouldn't recommend More Than Pet insurance and feel guilty to those I did recommend to in year one before I realised what a terrible company they are. If your pet has a life-long condition like My dog you are tied to your existing pet insurance company. The annual cost is more than double the annual vet costs but if I opted to pay the vet bills for his existing condition I'm confident More Than wouldn't decrease my renewal by 66% so it's Hobsons Choice. Please do not take out a policy with More Than Pet Insurance and worn family and friends not to either.

23rd September 2017

Peace of mind

More than has given us peace of mind & covered the cost of my dogs operations when he was ill which we were so grateful for. The process was stressfree & I always recommend more than to other dog owner. My only negative is our premium has shot up...

Read more

More than has given us peace of mind & covered the cost of my dogs operations when he was ill which we were so grateful for. The process was stressfree & I always recommend more than to other dog owner. My only negative is our premium has shot up massively over the past 2 years.

6th July 2017

Hiked up prices massively when dog had an ongoing condition

Researched a lot before changing insurance for an older dog when my very healthy dog turned 9. More Than had good reviews and I opted for the highest level premium cover, offering life time cover if a dog got an ongoing condition. Worse case...

Read more

Researched a lot before changing insurance for an older dog when my very healthy dog turned 9. More Than had good reviews and I opted for the highest level premium cover, offering life time cover if a dog got an ongoing condition. Worse case scenario - dog got diabetes. Premiums have shot up to the point where it could well be cheaper to just stop insuring and use the premium to pay for the treatment. Very, very disappointed. So More Than may well be brilliant - so long as your pet does not get an ongoing condition.

Articles related to MORE THAN