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MORE THAN: Pet Insurance reviews

2.36
Based on 111 reviews, last reviewed 22nd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
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14%
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3%
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50%

Latest highest rating:

5

I have a little dog Poppy who is now 13 so has ongoi... I have a little dog Poppy who is now 13 so has ongoing allergies and previously had operation to remove a large cyst on her leg ,More Than have paid v... Read more Reviewed on: 22nd August 2024
Catherine Jenkins's avatar
Catherine Jenkins

Latest lowest rating:

1

Steer clear of these rip off merchants My dog went in for an operation we were quoted £1100 for the operation to remove the lump and have the lump tested for cancer, we paid the 20% excess ... Read more Reviewed on: 23rd May 2024
Paul W's avatar
Paul W

About this product

Before taking out a new pet insurance policy, check customer reviews to gain valuable insight into the provider. We’ve got plenty of genuine MORE THAN pet insurance reviews, from pet owners just like you, to help you understand what life as a MORE THAN customer is really like.

MORE THAN offers insurance policies for both cats and dogs, with a multi-pet discount available. Choose your level of cover, with Accident only, Basic, Classic or Premier levels of cover. All policies can benefit from a 24/7 vet helpline.

MORE THAN is one of the most popular providers on the market, with a policy sold every two minutes. But with four different levels of cover, specialist insurance for different animals, as well as options like multi-pet insurance to consider, it can be helpful to take other people’s experiences into account.

If you’re considering MORE THAN as your new pet insurance provider, find out what genuine policyholders have to say. Discover what animal customers have insured with MORE THAN and which level of cover they chose. Learn about MORE THAN’s customer service and claims process. Find out if customers would renew their policies with the provider. All of this and more can be found in our MORE THAN pet insurance reviews.

Have you had a pet insurance policy with MORE THAN? Leave a review to help other pet owners find the right policy for them and their pets. Tell us which policy you opted for and how satisfied you have been with the level of cover. Did you find that your premium was a reasonable cost for the level of cover you received? Have you used the 24/7 helpline, and was the service useful? Would you recommend the provider to family and friends? Whether good or bad, write a MORE THAN pet insurance review today.

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MORE THAN Pet Insurance reviews (111)

Great policy at a good price

5
I completed an online quote a while back to see what changes, if any, could be made on the quotes I had already. I decided that More Than offered a better quality product for a similar price. I have 2 dogs and 4 cats all insured and under £90.00. Works for us! Reviewed on: 26th November 2015

still waiting for an outcome of a claim from july !

1
I insured two dogs with more than from your site and made a claim for one in july and they are still deciding on it and have been rude un- co operative and unhelpful ! It still is not resolved. Also i went through the quidco site for cashback which i still have not had either ! W Reviewed on: 25th November 2015

Just like to say that it was very good firm to deal with

5
Once the insurer received my claim form from vets they were pretty quick to settle claim Reviewed on: 25th November 2015

Claims fine, premium increases exorbitant

2
A while ago I saw bought by many advert on Facebook. At the time I had 2 dogs and premium was less than £25 a month. I later got another dog and premium increased to £30 which is still reasonable. The next year premium was around £42 a month and now is £60 a month and the excess for the 9 year old has gone up from £75 to £150. I wish to point out that none of my dogs have had Any health/illness related claims, the 9 year old had an accident a year ago. I think the doubling of premiums in 2 years is way out of line. They did pay the claim but really took over 6 months to settle with the vet. Reviewed on: 25th November 2015

very helpfulo

4
Our cody had a lump removed which turned out to be cancerous, the claim was handled quickly and efficiently. We have recently had to take him back to the vets, to find that the cancer had spread into his lungs, we were told he only had a couple of weeks, so we made the decision to end his life so that he wouldnt suffer, we have now claimed again for the vets fees and his purchase price as he was only 7 years old, we are now waiting to see if they pay this out Reviewed on: 25th November 2015

2 dogs insured

4
I managed to insure both my 5 year old male border collie and my 3 year old female yorkie for just £5 more a month than I previously paid. However they are now fully insured where as before I could only afford emergency cover for both of them, its great having that peace of mind. Reviewed on: 24th November 2015

Easy every step of the way

5
I tested more than with a fairly big claim for my little fella but they came good. Would certainly recommend to others. Reviewed on: 24th November 2015

Excellent pet insurance

5
We have Bought By Many for our 2 mini dachshund dogs. 1 needed a milk tooth removed under anesthetic . We submitted our claim which was paid very quickly with no problems. Delighted... We re insured again this year and our premium went down because of bought by many. Have already recommended this insurance on the Dachshund sites. We have the top insurance and was this 1/2 the price of a very well known competitor. Reviewed on: 24th November 2015

No quibble at a difficult time

5
When our 4 year old labradoodle was diagnosed with cancer, it was totally unexpected by us and our vets. We had to have tests, biopsies and treatments sadly our beautiful boy was too weak to start any chemo treatment and we had the devastating decision to put him to sleep. More than insurance dealt with us with empathy and made the claim process as easy as possible. Exactly what you need at that time. Reviewed on: 24th November 2015

So far so good, no problems and excellent service

5
The whole process in getting pet insurance was easy, price is great and coverage is superb, spoke to a couple of people from more than and both helpful and friendly. perfect! Reviewed on: 9th November 2015

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