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MORE THAN: Pet Insurance reviews

2.36
Based on 111 reviews, last reviewed 22nd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
See only 4 star reviews
14%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
50%

Latest highest rating:

5

I have a little dog Poppy who is now 13 so has ongoi... I have a little dog Poppy who is now 13 so has ongoing allergies and previously had operation to remove a large cyst on her leg ,More Than have paid v... Read more Reviewed on: 22nd August 2024
Catherine Jenkins's avatar
Catherine Jenkins

Latest lowest rating:

1

Steer clear of these rip off merchants My dog went in for an operation we were quoted £1100 for the operation to remove the lump and have the lump tested for cancer, we paid the 20% excess ... Read more Reviewed on: 23rd May 2024
Paul W's avatar
Paul W

About this product

Before taking out a new pet insurance policy, check customer reviews to gain valuable insight into the provider. We’ve got plenty of genuine MORE THAN pet insurance reviews, from pet owners just like you, to help you understand what life as a MORE THAN customer is really like.

MORE THAN offers insurance policies for both cats and dogs, with a multi-pet discount available. Choose your level of cover, with Accident only, Basic, Classic or Premier levels of cover. All policies can benefit from a 24/7 vet helpline.

MORE THAN is one of the most popular providers on the market, with a policy sold every two minutes. But with four different levels of cover, specialist insurance for different animals, as well as options like multi-pet insurance to consider, it can be helpful to take other people’s experiences into account.

If you’re considering MORE THAN as your new pet insurance provider, find out what genuine policyholders have to say. Discover what animal customers have insured with MORE THAN and which level of cover they chose. Learn about MORE THAN’s customer service and claims process. Find out if customers would renew their policies with the provider. All of this and more can be found in our MORE THAN pet insurance reviews.

Have you had a pet insurance policy with MORE THAN? Leave a review to help other pet owners find the right policy for them and their pets. Tell us which policy you opted for and how satisfied you have been with the level of cover. Did you find that your premium was a reasonable cost for the level of cover you received? Have you used the 24/7 helpline, and was the service useful? Would you recommend the provider to family and friends? Whether good or bad, write a MORE THAN pet insurance review today.

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MORE THAN Pet Insurance reviews (111)

Good price for a good product

4
I needed good cover for my two middle aged greyhounds and was able to get continuous cover for a reasonable price. Reviewed on: 29th June 2017

Quick easy cover

4
I found this to be a competitvely priced pet insurance company. It was easy to insure my cats Sheila & Henry. Reviewed on: 30th April 2017

Brilliant service

5
I have just signed my Great Dane up to be insured with more than as it was less than half the price that others were asking for, so I'm over the moon Reviewed on: 24th December 2016

Huge Annual increases on Lifetime pet cover

1
In 3 years it has increased from £396.72 to £578.52 to £753.89 annual premiums for lifetime cover over 3 years. That is a 32% and then 24% increase each year! Wow! We have not made a single claim in that time and there is no justification for it. Reviewed on: 7th November 2016

great !!

5
Like the fact that More Than deal with the vet direct Reviewed on: 4th September 2016

pet insurance claim

5
So impressed with the speed and efficient multiple claims I had to make for my cats injuries Reviewed on: 3rd September 2016

Fantastic service

5
Had no problems with them at all, have always been very helpful, and their vetfone service is brilliant. Reviewed on: 28th August 2016

Not really insurance

1
Initially charged a competitive premium. Our bulldog required treatment for cherry eye on each eye (which now cannot occur again since the glands were surgically removed). This is common in bulldogs and is reflected in slightly higher premiums. Both claims dealt with quickly. When renewal time came the premium had gone up by the amount they had paid to meet the claims ie about 600 pounds! I queried this with them, told them i'd move and they couldn't have cared less. If i'd not have had insurance and paid the vet myself i'd have been better off. Needless to say i have moved, got both dogs covered at a fraction of the price with a smaller excess. Reviewed on: 19th August 2016

Cheap, but customer service not fantastic

3
Cheap, but customer service not fantastic Reviewed on: 15th August 2016

Caring company, compassionate at sad times in your animals' life

5
More Than were fantastic to deal with when it came to the end of life care for our dog, Scrappy -doo. After a short illness that we were covered for, we found the company a delight to deal with at such a difficult time. We even got a refund as they were in touch with our vets, and found we were paying for cover for a short while after Scrappy died. Fantastic company, would definitely recommend. Reviewed on: 14th August 2016

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