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Jenny J

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Review of the MORE THAN, Pet Insurance:
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AVOID AT ALL COSTS !!

1
Been with More Than for approx 10 yrs , then Admiral took over & my premiums suddenly went up , response time got ridiculous, claims were not paid for weeks sometimes into months . . RSA we're a brilliant company who paid straight away , everything was straightforward & staff were very sympathetic at sometimes very sad moments in my life due to poorly dog.I've been charged two excesses and two co insurances on the same claim due to my claim being submitted in the middle of the changeover and other excuses which adds to the stress your dealing with over your sick animal , they managed to get £400 off my claim in the end , I'm very upset and annoyed at the outcome , these companies make phenomenal amounts of money and take advantage of stressed pet owners at possibly they're worst moments .Anyway in short DONT WASTE YOUR MONEY , They're a Terrible company to deal with now and I shall be leaving ASAP, unfortunately no other company will take on my elderly sick dog , so I'll bide my time Reviewed on: 9th February 2026

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