Perfect Pet Insurance: Pet Insuance reviews

4.71
Based on 276 reviews, last reviewed 22nd Feb 2023
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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8%
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4%

Latest highest rating:

5

claiming so far the claim process from my pets death has gone smoothly and as long as i get paid when promised then very happy with their service. good on the ... Read more Reviewed on: 11th November 2022

Latest lowest rating:

1

Avoid at all vosts My.puppy had a seizure and was hospitalised by my vets.she was on drip and had various blood tests. She spent the day at my vets for observations. T... Read more Reviewed on: 22nd February 2023
Liz Elliott 's avatar
Liz Elliott

About the Pet Insuance

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Perfect Pet Insurance Pet Insuance reviews (276)

Avoid at all vosts

1
My.puppy had a seizure and was hospitalised by my vets.she was on drip and had various blood tests. She spent the day at my vets for observations. To cit a long story short we paid our vet bill of £775.00 and subsequently made a claim with our insurers..perfect pet. We received a payment 4 weeks later of £276.00 stating on the remittance tests we could have got cheaper treatment. I am absolutely fuming as l have no control what my vet charges and have cancelled this policy....please please do not use this company....they are just rip off merchants looking gor any excuse not to pay.... there is no way they've achieved a 5star recommendation and l would have given them a minus star if l voild...avoid at all costs!! Reviewed on: 22nd February 2023
Liz Elliott 's avatar
Liz Elliott

AVOID these thieves

1
We adopted a Westie from the Dogs Trust and took out insurance with Perfect Pets paying a year up front. 3 months after he sustained an injury and was limping, he was diagnosed with a crucial ligament and needed surgery costing £4,000. Obviously we went ahead expecting this company to pay up but they refused saying it was a previous injury. Even though the Vet who examined him at the Dog's Trust wrote a letter confirming there was no injury before we adopted him, this company refused to pay! Avoid this company they will do anything not to pay out, disgusting!! Reviewed on: 21st January 2023

Utter crap

1
Any excuse not to pay a valid claim, citing previous injuries as one and the same. Avoid like the plague Reviewed on: 4th January 2023
De Be's avatar
De Be

Shocking

1
AVOID AVOID AVOID It would appear that your insurance is not only unfit for purpose but unfair. You take money from customers but find any and every excuse not to honour a claim. Any non routine vet visit is classed as a pre existing condition. Reviewed on: 20th December 2022

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