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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.75
Based on 1,455 reviews, last reviewed 6th Aug 2025
2600% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Pet insurance ... Very good price easy to start up a new insurance Reviewed on: 6th August 2025
Peter D's avatar
Peter D

Latest lowest rating:

1

Very poor kept losing documents and then didn't have... Very poor kept losing documents and then didn't have a clue what we were claiming for then end up with ninety pounds for the death our beloved dog Ver... Read more Reviewed on: 5th August 2025
Stephen prosser 's avatar
Stephen prosser
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1455)

Pet insurance ...

5
Very good price easy to start up a new insurance Reviewed on: 6th August 2025
Peter D's avatar
Peter D

It was easy to buy the insurance and brilliant servi...

5
It was easy to buy the insurance and brilliant service on the phone. Reviewed on: 6th August 2025
Karen Artus's avatar
Karen Artus

Fair pricing and cover.

4
Fair pricing and cover. I can't say anything for actual service as I fortunately haven't had to claim yet Reviewed on: 6th August 2025
Ant B's avatar
Ant B

Very poor kept losing documents and then didn't have...

1
Very poor kept losing documents and then didn't have a clue what we were claiming for then end up with ninety pounds for the death our beloved dog Very disappointed i wouldn't recommend to anyone who has a dog Reviewed on: 5th August 2025
Stephen prosser 's avatar
Stephen prosser

New quote

5
When new quote came through it had increased even though no claim for years. I went on compare website and it was cheaper. Perfect pet matched cheaper price. Reviewed on: 5th August 2025
Sheila's avatar
Sheila

Customer service advisors were dedicated and diligent

5
Customer service advisors were dedicated and diligent in supporting a claim we were putting through but the vets were not cooperating with their invoicing. They spent a lot of time assisting and talking to the vets directly. Reviewed on: 5th August 2025
Angie O's avatar
Angie O

Customer Service as it should be!

5
Excellent customer service, very helpful, went above and beyond to explain the policy in question in full and my options. Also price matched a cheaper quote I found online, meaning I could just renew my policy. There are online perks such discounts for policy holidays and the actual cover is one of the best I have found for my Poppy. The only criticism I have is that it can sometimes take a while to get through on the telephone. Other than that, highly recommend! Reviewed on: 5th August 2025
Angela F's avatar
Angela F

Excellent customer service,

5
Excellent customer service, Lewis couldn’t do enough to help me Reviewed on: 5th August 2025
Karen 's avatar
Karen

Cancel while you can

1
Renewal came in too high and I wanted to cancel. Can't do it over email you have to call. Which they then don't answer. Reviewed on: 5th August 2025
Beverley G's avatar
Beverley G

Service was amazing and the advisor was super effici...

5
Service was amazing and the advisor was super efficient Reviewed on: 5th August 2025
Zoe B's avatar
Zoe B

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