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Perfect Pet Insurance: Pet Insurance reviews

4.75
Based on 1,519 reviews, last reviewed 26th Aug 2025
8300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Very friendly and personal service. Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much. Reviewed on: 26th August 2025
Lynne H's avatar
Lynne H

Latest lowest rating:

1

Price gouging Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed. When I did follow thr... Read more Reviewed on: 22nd August 2025
Jon C's avatar
Jon C

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1519)

Very friendly and personal service.

5
Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much. Reviewed on: 26th August 2025

Good start, but fiddly renewal

4
Easy initial sign up and good terms, but with a frustrating need to negotiate over the phone to secure the renewal price I could see in price comparison searches. Reviewed on: 26th August 2025

Super easy to deal with and exactly the right cover

5
Super easy to deal with and exactly the right cover Reviewed on: 22nd August 2025

Excellent servics

5
I found the service friendly and professional and answered all my questions Reviewed on: 22nd August 2025

igreat service

5
I have one of my dogs who has to have cytopoint injection every month and perfect pets always pay the fees on time Reviewed on: 22nd August 2025

Value for money and great service

5
Value for money and great service Reviewed on: 22nd August 2025

Perfect.

5
Perfect pet is easy to navigate and offers all the important areas we need for our dog. Couldn’t recommend more. Reviewed on: 22nd August 2025

Understanding staff

5
Recently have started to put the claim through, had tones of questions which I have rang up and asked the staff, they’ve always been very polite and made me feel not as silly for asking Reviewed on: 22nd August 2025

Smooth and easy with clear instructions to follow

5
Smooth and easy with clear instructions to follow Reviewed on: 22nd August 2025

Phone customer to sort out my email and Elliot was v...

5
Phone customer to sort out my email and Elliot was very helpful Reviewed on: 22nd August 2025

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