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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Very friendly staff

5
i have always had great service from the call centre staff, they are very friendly and helpful Reviewed on: 10th July 2023
Fab's avatar
Fab

Thank you so much!

5
Thank you for all of your help, I would not have been able to pay for my cats surgery otherwise! Reviewed on: 10th July 2023
Anne B's avatar
Anne B

Great service

5
I couldn’t be happier with the outcome and process of claiming, service is 10/10 - would recommend Reviewed on: 10th July 2023
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Very easy to understand

4
The policy is very affordable and whilst i understand i am not going to covered for everything, the policy clearly explains what is not covered. Hopefully will not be needed but reassuring to know the cover is there. Reviewed on: 10th July 2023
paula green's avatar
paula green

Brilliant Insurance company

5
Very friendly staff, Brilliant service. Reviewed on: 10th July 2023
sharon's avatar
sharon

Perfect Pet

5
They were so helpful and empathetic when my dog Otto was feeling unwell - I would 100% reccomend! Reviewed on: 10th July 2023
aishwarya's avatar
aishwarya

Perfect in Every Way

5
Reliasble, clear and there when I needed them most! Reviewed on: 10th July 2023
Kerry's avatar
Kerry

5*!

5
Lovely team, great experience using this insurance! Reviewed on: 10th July 2023
Charlotte Ward's avatar
Charlotte Ward

Great company

5
Really great company, they are quick with responses and really friendly and polite. Their claims process is easy to use and any queries I have a resolved with ease. Reviewed on: 10th July 2023
Tom Cole's avatar
Tom Cole

Best option for my little boy

5
Perfect Pet is always so friendly and helpful whenever I have to discuss my insurance with them. Nothing is too difficult for their staff and I always feel like the person I'm speaking to truly cares about me and my baby boy Reviewed on: 10th July 2023
KB.F's avatar
KB.F

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