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Perfect Pet Insurance reviews

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Rated Excellent 4.74/5

Perfect Pet Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion
See more on their website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 1,642 product reviews

Average score of 4.74/5
5 star
90%
4 star
5%
3 star
1%
2 star
0%
1 star
4%
Reviews for Perfect Pet Insurance have trended negatively over the past 90 days

Latest positive rating

5/5

Paid every claim without quibble

Paid every claim without quibble

{"display":"Karen j","full_name":"Karen j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Karen j 17th September 2025

Latest negative rating

1/5

Ripping off your customers

My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given... My first year’s renewal was emailed. After reviewing the documents, despite not making any claims my premium had increased by over £70. Not being given any alternative way, I had to called to cancel. Although the agent was pleasant, I couldn’t understand what she was saying. She was however obviously reading from a script- assuming it was reasons I should stay, which of course i didn’t. I then went on a comparison site where you again were the cheapest, offering premium lower than my first year! You simply tried to rip me off at renewal. Read more Read less

{"display":"Maria","full_name":"Maria","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Maria 5th September 2025

About Perfect Pet Insurance

Perfect Pet is a pet insurer based in the UK.

Perfect Pet has over 20 years of experience in pet insurance and is trusted by thousands of proud pet owners. Understanding your pet and choosing the right cover for them isn’t always easy. Perfect Pet aim to make pet insurance choices simple, whatever your budget. Choose from a range of policies that come with vet-backed tools and support to get your pet back on their paws.

Perfect Pet provide insurance for dogs and cats.

Perfect Pet Insurance at a glance

Contact details

Website
Visit provider website
Phone
01992 667 330
Email
[email protected]
Main address
Tedaisy Insurance Brokers Limited, Warner House, 123 Castle Street, Salisbury, SP1 3TB
Social media

Reviews for Perfect Pet Insurance

Showing 11 of 1642 company reviews Last reviewed within 7 days

Paid every claim without quibble

Pet Insurance 17th September 2025

Paid every claim without quibble

Rated Excellent 5/5
Read more product reviews

Brilliant service great value pet insurance

Pet Insurance 16th September 2025

Brilliant service great value pet insurance

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Brilliant customer service

    Brilliant customer service from Perfect Pet Insurance

    {"display":"Chuck S","full_name":"Chuck S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Chuck S 16th September 2025
  • 5/5

    Great customer service, friendly staff

    Great customer service, friendly staff

    {"display":"Shannonbailey","full_name":"Shannonbailey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Shannonbailey 16th September 2025
  • 5/5

    Excellent service, would highly recommend Perfect Pe...

    Excellent service, would highly recommend Perfect Pet Insurance

    {"display":"Valerie","full_name":"Valerie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Valerie 16th September 2025
  • 5/5

    Lewi was excellent and helped me with my query

    Lewi was excellent and helped me with my query

    {"display":"Corey J","full_name":"Corey J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Corey J 16th September 2025
  • 5/5

    Great easy to do business, service was quick and cle...

    Great easy to do business, service was quick and clear advice on cover.

    {"display":"Roni","full_name":"Roni","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Roni 16th September 2025
  • 5/5

    Excellent communication with friendly knowledgeable...

    Excellent communication with friendly knowledgeable staff.I feel safe knowing my dog Gus will be well looked after.

    {"display":"Mrs M Gee","full_name":"Mrs M Gee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Mrs M Gee 16th September 2025
  • 5/5

    Great Communication!

    I emailed in yesterday after I took out a new policy online, Ellie emailed me back the next day and amended my request.

    {"display":"Mn","full_name":"Mn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Mn 16th September 2025
  • 5/5

    Excellant

    Never had a problem when I have phoned everything was always done and answer straight away

    {"display":"Elizabeth m","full_name":"Elizabeth m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Elizabeth m 16th September 2025
  • 5/5

    Always quick responses and always easy to make claims!

    Always quick responses and always easy to make claims! Great customer service and they are excellent value for money in what they provide and reimburse in claims

    {"display":"Hetty R","full_name":"Hetty R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Hetty R 16th September 2025

    Products from Perfect Pet Insurance

    Showing all products offered by Perfect Pet Insurance

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