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Perfect Pet Insurance reviews

petfect-pet-insurance
Rated Excellent • 4.75/5

Perfect Pet Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 1,438 product reviews

Average score of 4.75/5
5 star
91%
4 star
5%
3 star
1%
2 star
0%
1 star
3%
Reviews for Perfect Pet Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Everything is spot on

The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight... The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight forward and all electronic documents received. Easy to set up, navigate around the online portal account. Excellent Perfect Pet Loyalty app too! Read more Read less

{"display":"Anthony B","full_name":"Anthony B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Anthony B 24th July 2025

Latest negative rating

1/5

DO NOT USE THIS COMPANY

My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacted vet they were closed... My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacted vet they were closed ,but advised based on dog frothing at mouth clearly unwell to attend emergency vet hospital as could be fatal if not treated and condition deteriorated. Claimed 500 refunded £47. Advised not covered by out of hours as did not attend vet hospital for lifesaving treatment! Absolute farce. Will NEVER use this company again Absolute joke Read more Read less

{"display":"Julie","full_name":"Julie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Julie 31st May 2025
See more reviews for Perfect Pet Insurance products

About Perfect Pet Insurance

Perfect Pet is a pet insurer based in the UK.

Perfect Pet has over 20 years of experience in pet insurance and is trusted by thousands of proud pet owners. Understanding your pet and choosing the right cover for them isn’t always easy. Perfect Pet aim to make pet insurance choices simple, whatever your budget. Choose from a range of policies that come with vet-backed tools and support to get your pet back on their paws.

Perfect Pet provide insurance for dogs and cats.

Perfect Pet Insurance at a glance

Contact details

Phone
01992 667 330
Email
[email protected]
Main address
Tedaisy Insurance Brokers Limited, Warner House, 123 Castle Street, Salisbury, SP1 3TB
Social media

Reviews for Perfect Pet Insurance

Showing 11 of 1438 company reviews • Last reviewed within 7 days

Everything is spot on

Pet Insurance • 24th July 2025

The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight... The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight forward and all electronic documents received. Easy to set up, navigate around the online portal account. Excellent Perfect Pet Loyalty app too! Read more Read less

{"display":"Anthony B","full_name":"Anthony B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Perfect perfect pet insurance

Pet Insurance • 23rd July 2025

I've been with perfect pet insurance for 4 years. They have given me a great service at a competitive price. Plus the perks are an... I've been with perfect pet insurance for 4 years. They have given me a great service at a competitive price. Plus the perks are an added bonus too. Customer service is second to none. Read more Read less

{"display":"Darren H","full_name":"Darren H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Have only just taken out the insurance but have hear...

    Have only just taken out the insurance but have heard great things about perfect pets and also my dogs sister is insured with yourselves aswell.

    {"display":"Mactinks","full_name":"Mactinks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Mactinks 23rd July 2025
  • 5/5

    Great Product. Wonderful Staff

    Thankfully haven’t had to make a claim but I have every confidence if I do all will be fine. The customer service when taking out... Thankfully haven’t had to make a claim but I have every confidence if I do all will be fine. The customer service when taking out and renewing the policy has been amazing. Helpful friendly staff are simply great and nothing is too much trouble. Highly recommended. Read more Read less

    {"display":"David D","full_name":"David D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    David D 23rd July 2025
  • 5/5

    Would recommend 100%

    Your customer service agents were helpful, friendly and happy to help with my query. Was almost as if nothing was too much trouble!

    {"display":"Erica Ware ","full_name":"Erica Ware ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent customer service

    Excellent customer support and nothing is too much trouble

    {"display":"Richard D","full_name":"Richard D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Richard D 18th July 2025
  • 5/5

    Hassle-free Renewal!

    Spoke to representative, Elliott regarding my renewal quote and got an excellent deal. Nothing was too much trouble, friendly and helpful service

    {"display":"Donna D","full_name":"Donna D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Donna D 17th July 2025
  • 5/5

    Good price and nice person in call centre

    Bought my dog's policy today, very happy with the cover and the price. Had a few questions so gave them a call - person I... Bought my dog's policy today, very happy with the cover and the price. Had a few questions so gave them a call - person I spoke to was really nice and helpful. Read more Read less

    {"display":"Becky","full_name":"Becky","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Becky 16th July 2025
  • 5/5

    Double checking Documents

    I hadn't checked documents after taking out insurance. A staff member rung me to check happy with insurance sent me email to sign up and... I hadn't checked documents after taking out insurance. A staff member rung me to check happy with insurance sent me email to sign up and download documents. Very polite etc... and was 2/3 cheaper than other dog insurances... been insuring dogs for nearly 28 years. Read more Read less

    {"display":"HelenLouise Richards ","full_name":"HelenLouise Richards ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I had to call today for advice and they were friendl...

    I had to call today for advice and they were friendly, kind and professional and were able to help resolve my query. It was my... I had to call today for advice and they were friendly, kind and professional and were able to help resolve my query. It was my first claim and I was unsure what was required. The assistant helped me through the paperwork explaining what was required. Read more Read less

    {"display":"Mary A","full_name":"Mary A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Mary A 11th July 2025
  • 5/5

    Fantastic service easy to speak to

    Fantastic service easy to speak to

    {"display":"John Fitzgibbon","full_name":"John Fitzgibbon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Perfect Pet Insurance

    Showing all products offered by Perfect Pet Insurance

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