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Perfect Pet Insurance reviews

petfect-pet-insurance
Rated Excellent • 4.75/5

Perfect Pet Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 1,519 product reviews

Average score of 4.75/5
5 star
91%
4 star
5%
3 star
1%
2 star
0%
1 star
3%
Reviews for Perfect Pet Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Very friendly and personal service.

Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much.

{"display":"Lynne H","full_name":"Lynne H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Lynne H 26th August 2025

Latest negative rating

1/5

Price gouging

Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed.... Had to phone up as questions asked would implicate me as lying on account to then be told it didn’t matter and to still proceed. When I did follow through to quotes the price was eye watering for a low coverage product. Read more Read less

{"display":"Jon C","full_name":"Jon C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet Insurance
Jon C 22nd August 2025
See more reviews for Perfect Pet Insurance products

About Perfect Pet Insurance

Perfect Pet is a pet insurer based in the UK.

Perfect Pet has over 20 years of experience in pet insurance and is trusted by thousands of proud pet owners. Understanding your pet and choosing the right cover for them isn’t always easy. Perfect Pet aim to make pet insurance choices simple, whatever your budget. Choose from a range of policies that come with vet-backed tools and support to get your pet back on their paws.

Perfect Pet provide insurance for dogs and cats.

Perfect Pet Insurance at a glance

Contact details

Phone
01992 667 330
Email
[email protected]
Main address
Tedaisy Insurance Brokers Limited, Warner House, 123 Castle Street, Salisbury, SP1 3TB
Social media

Reviews for Perfect Pet Insurance

Showing 11 of 1519 company reviews • Last reviewed within 7 days

Very friendly and personal service.

Pet Insurance • 26th August 2025

Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much.

{"display":"Lynne H","full_name":"Lynne H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good start, but fiddly renewal

Pet Insurance • 26th August 2025

Easy initial sign up and good terms, but with a frustrating need to negotiate over the phone to secure the renewal price I could see in price comparison searches.

{"display":"Colin","full_name":"Colin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Super easy to deal with and exactly the right cover

    Super easy to deal with and exactly the right cover

    {"display":"Mike S","full_name":"Mike S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Mike S 22nd August 2025
  • 5/5

    Excellent servics

    I found the service friendly and professional and answered all my questions

    {"display":"Sue","full_name":"Sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Sue 22nd August 2025
  • 5/5

    igreat service

    I have one of my dogs who has to have cytopoint injection every month and perfect pets always pay the fees on time

    {"display":"Perfect pet insurance ","full_name":"Perfect pet insurance ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Value for money and great service

    Value for money and great service

    {"display":"Rosi","full_name":"Rosi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Rosi 22nd August 2025
  • 5/5

    Perfect.

    Perfect pet is easy to navigate and offers all the important areas we need for our dog. Couldn’t recommend more.

    {"display":"Charlotte","full_name":"Charlotte","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Charlotte 22nd August 2025
  • 5/5

    Understanding staff

    Recently have started to put the claim through, had tones of questions which I have rang up and asked the staff, they’ve always been very... Recently have started to put the claim through, had tones of questions which I have rang up and asked the staff, they’ve always been very polite and made me feel not as silly for asking Read more Read less

    {"display":"Toni Guest","full_name":"Toni Guest","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Toni Guest 22nd August 2025
  • 5/5

    Smooth and easy with clear instructions to follow

    Smooth and easy with clear instructions to follow

    {"display":"Lok L","full_name":"Lok L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Lok L 22nd August 2025
  • 5/5

    Phone customer to sort out my email and Elliot was v...

    Phone customer to sort out my email and Elliot was very helpful

    {"display":"Pat Hughes","full_name":"Pat Hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Pat Hughes 22nd August 2025
  • 5/5

    Quick to answer the phone and always helpful

    Quick to answer the phone and always helpful

    {"display":"D W","full_name":"D W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    D W 22nd August 2025

    Products from Perfect Pet Insurance

    Showing all products offered by Perfect Pet Insurance

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