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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Great service provided by great people!

5
At a time where every penny counts, Perfect Pet insurance provides pet parents with a range of products that gives excellent levels of cover at keen and sustainable prices. Reviewed on: 11th July 2023
Darran Hewson's avatar
Darran Hewson

Great Service

5
Everytime I need to contact them for help with my fur baby they are so friendly and efficient Reviewed on: 11th July 2023
Sadie's avatar
Sadie

Super easy

5
Was so easy to take out my policy and documents arrived straight away Reviewed on: 10th July 2023
Rich's avatar
Rich

Great pet insurance really good customer service

5
My experience with perfect pet insurance was great. They provided great customer service and were very friendly. Definitely recommend. Reviewed on: 10th July 2023
Josie Francis's avatar
Josie Francis

So helpful when Barney was poorly

5
Made the claiming process so easy so I could focus on getting Barney better Reviewed on: 10th July 2023
Susan 's avatar
Susan

Fantastic Company

5
Tony was amazing at helping me change my direct debit issue. He also asked questions about my Baby Bruce and I felt like he genuinely cared for his well-being Reviewed on: 10th July 2023
C Walker's avatar
C Walker

Pawsome Experience

5
Chloe was superb and really showed me what compassion was when my dog became poorly. My little Dusty is my everything and she made me feel at ease. I wish all experiences were like this! Reviewed on: 10th July 2023
Norma 's avatar
Norma

Great

5
All very helpful, great knowledge and easy to take to. Reviewed on: 10th July 2023
Sophie's avatar
Sophie

Extremely nice service

5
People were very friendly and super informative Reviewed on: 10th July 2023
michael's avatar
michael

Excellent

5
My experience with Perfect Pet has been excellent, customer service is fantastic and the claims process is quick and easy. Reviewed on: 10th July 2023
Jess's avatar
Jess

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