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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Amazing!

5
Amazing company to deal with! Everyone is so friendly and helpful! Reviewed on: 11th July 2023
James 's avatar
James

Top company

5
Had my dog covered with them for years always very helpful and quick to respond. Reviewed on: 11th July 2023
Sam Johnson's avatar
Sam Johnson

Fantastic Company

5
Amazing service and always quick to deal with any queries. Reviewed on: 11th July 2023
Timi's avatar
Timi

Easy to use and supportive customer service

5
Its such a straightforward website to use, and when my doggo recently became unwell and I called up to find out how to claim, they were so helpful and kind to me it was a nice change. Reviewed on: 11th July 2023
LS's avatar
LS

The Customer Service is outstanding

5
Whenever I call to speak with someone at Perfect Pet they are always helpful and super friendly Reviewed on: 11th July 2023
AMM's avatar
AMM

Amazing service

5
My little dog Bernie was so unwell and had a life long condition - I could easily claim the medication back each month Reviewed on: 11th July 2023
Clair 's avatar
Clair

Really easy to update my details

5
I accidentally entered my dogs details - the agent helped me change this in a matter of minutes and new documents were sent straight away Reviewed on: 11th July 2023
Lesley's avatar
Lesley

Great service provided by great people!

5
At a time where every penny counts, Perfect Pet insurance provides pet parents with a range of products that gives excellent levels of cover at keen and sustainable prices. Reviewed on: 11th July 2023
Darran Hewson's avatar
Darran Hewson

Great Service

5
Everytime I need to contact them for help with my fur baby they are so friendly and efficient Reviewed on: 11th July 2023
Sadie's avatar
Sadie

Super easy

5
Was so easy to take out my policy and documents arrived straight away Reviewed on: 10th July 2023
Rich's avatar
Rich

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