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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
796% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Fantastic Company

5
Tony was amazing at helping me change my direct debit issue. He also asked questions about my Baby Bruce and I felt like he genuinely cared for his well-being Reviewed on: 10th July 2023
C Walker's avatar
C Walker

Pawsome Experience

5
Chloe was superb and really showed me what compassion was when my dog became poorly. My little Dusty is my everything and she made me feel at ease. I wish all experiences were like this! Reviewed on: 10th July 2023
Norma 's avatar
Norma

Great

5
All very helpful, great knowledge and easy to take to. Reviewed on: 10th July 2023
Sophie's avatar
Sophie

Extremely nice service

5
People were very friendly and super informative Reviewed on: 10th July 2023
michael's avatar
michael

Excellent

5
My experience with Perfect Pet has been excellent, customer service is fantastic and the claims process is quick and easy. Reviewed on: 10th July 2023
Jess's avatar
Jess

Very friendly staff

5
i have always had great service from the call centre staff, they are very friendly and helpful Reviewed on: 10th July 2023
Fab's avatar
Fab

Thank you so much!

5
Thank you for all of your help, I would not have been able to pay for my cats surgery otherwise! Reviewed on: 10th July 2023
Anne B's avatar
Anne B

Great service

5
I couldn’t be happier with the outcome and process of claiming, service is 10/10 - would recommend Reviewed on: 10th July 2023
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Very easy to understand

4
The policy is very affordable and whilst i understand i am not going to covered for everything, the policy clearly explains what is not covered. Hopefully will not be needed but reassuring to know the cover is there. Reviewed on: 10th July 2023
paula green's avatar
paula green

Brilliant Insurance company

5
Very friendly staff, Brilliant service. Reviewed on: 10th July 2023
sharon's avatar
sharon

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