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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Fantastic Company

5
Amazing service and always quick to deal with any queries. Reviewed on: 11th July 2023
Timi's avatar
Timi

Easy to use and supportive customer service

5
Its such a straightforward website to use, and when my doggo recently became unwell and I called up to find out how to claim, they were so helpful and kind to me it was a nice change. Reviewed on: 11th July 2023
LS's avatar
LS

The Customer Service is outstanding

5
Whenever I call to speak with someone at Perfect Pet they are always helpful and super friendly Reviewed on: 11th July 2023
AMM's avatar
AMM

Amazing service

5
My little dog Bernie was so unwell and had a life long condition - I could easily claim the medication back each month Reviewed on: 11th July 2023
Clair 's avatar
Clair

Really easy to update my details

5
I accidentally entered my dogs details - the agent helped me change this in a matter of minutes and new documents were sent straight away Reviewed on: 11th July 2023
Lesley's avatar
Lesley

Great service provided by great people!

5
At a time where every penny counts, Perfect Pet insurance provides pet parents with a range of products that gives excellent levels of cover at keen and sustainable prices. Reviewed on: 11th July 2023
Darran Hewson's avatar
Darran Hewson

Great Service

5
Everytime I need to contact them for help with my fur baby they are so friendly and efficient Reviewed on: 11th July 2023
Sadie's avatar
Sadie

Super easy

5
Was so easy to take out my policy and documents arrived straight away Reviewed on: 10th July 2023
Rich's avatar
Rich

Great pet insurance really good customer service

5
My experience with perfect pet insurance was great. They provided great customer service and were very friendly. Definitely recommend. Reviewed on: 10th July 2023
Josie Francis's avatar
Josie Francis

So helpful when Barney was poorly

5
Made the claiming process so easy so I could focus on getting Barney better Reviewed on: 10th July 2023
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Susan

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