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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Perfect!

5
Perfect Pet are an amazing company! Reviewed on: 11th July 2023

Great seervice pet insurance!

5
Whenever I have had to get in touch with Perfect pet since taking a policy out, the calls are answered quickly or I have chosen the option for a call back and always have received this call back quickly. They have been brilliant at answering my queries. Reviewed on: 11th July 2023

good service and products

5
friendly staff, good at answering the phone quick and good on pricing Reviewed on: 11th July 2023

Amazing!

5
Amazing company to deal with! Everyone is so friendly and helpful! Reviewed on: 11th July 2023

Top company

5
Had my dog covered with them for years always very helpful and quick to respond. Reviewed on: 11th July 2023

Fantastic Company

5
Amazing service and always quick to deal with any queries. Reviewed on: 11th July 2023

Easy to use and supportive customer service

5
Its such a straightforward website to use, and when my doggo recently became unwell and I called up to find out how to claim, they were so helpful and kind to me it was a nice change. Reviewed on: 11th July 2023

The Customer Service is outstanding

5
Whenever I call to speak with someone at Perfect Pet they are always helpful and super friendly Reviewed on: 11th July 2023

Amazing service

5
My little dog Bernie was so unwell and had a life long condition - I could easily claim the medication back each month Reviewed on: 11th July 2023

Really easy to update my details

5
I accidentally entered my dogs details - the agent helped me change this in a matter of minutes and new documents were sent straight away Reviewed on: 11th July 2023

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