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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Great Pet Insurer

5
Supportive, empathetic, fast pay out on my claim and the phone advisors were so helpful and polite Reviewed on: 12th July 2023
Christie's avatar
Christie

Excellent Customer Service From Perfect Pet

5
Perfect Pet are fantastic and so helpful every time I call up. My calls are answered quickly and I always reach a real person, not a robot like lots of other places... My policy is due to renew in August and I have no reservations about continuing my cover! Reviewed on: 12th July 2023
Thea's avatar
Thea

Thank you

5
Paid out my claim in 2 days which was better than expected if any insurance company Reviewed on: 12th July 2023
David's avatar
David

Customer Service

5
I spoke to a lovely lady who helped me get all my policy documents. Every time I speak to them, they are amazing. Perfect Pet...Well done for employing the most wonderful members of staff Reviewed on: 12th July 2023
Kim's avatar
Kim

Amazing

5
Thanks Perfect Pets for a great incentive when I signed up and the additional benefits just keep coming, but no increase in cost. Reviewed on: 12th July 2023
Nicola's avatar
Nicola

Top Insurance

5
When I call I always speak to the lovely staff who are super helpful and kind. Reviewed on: 12th July 2023
Dave's avatar
Dave

Great Pet Insurance

5
Been with them for over 5 years and every year my renewal quote is competitive even with multiple claims Reviewed on: 12th July 2023
Tina's avatar
Tina

Good value for money

5
My policy is inexpensive and gives me great cover Reviewed on: 12th July 2023
Tess's avatar
Tess

Insurance to trust

5
Thanks to Perfect Pet Insurance my baby Bobby is alive today. I would never have been able to afford the vet bill and fortunately my premiums are low Reviewed on: 12th July 2023
Tilly's avatar
Tilly

Great claims service

5
Can't fault them, there when I needed them which is what matters. Have recommended friends and family who also use Perfect Pets Reviewed on: 12th July 2023
Tina's avatar
Tina

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