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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.79 (1422 reviews)

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4.77

Based on 1,422 reviews, last reviewed 3rd Dec 2024

14% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024

Latest lowest rating:

1

Your vet bills are certainly not covered In August our family dog of 12 years developed diabetes, the vet was not able to help him recover, and we had to take the very hard decision to have h... Read more Reviewed on: 3rd December 2024

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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1422)

Avoid this disgusting company

My dog had been struggling with his knees and it was affecting him as he got older. Our vet decided it was too risky to operate because of his age and his quality of life was still good despite his knees. 12 months later he started to become lame. At first the vet thought it was his knees but after we paid to have an x-ray (before deciding whether to risk the operation) the vet realised it was back and not his knees (which was good news). All that was required was pain relief and ultra sound sessions to help him get back to his usual self. This still run up a bill of £800. We put our claim in but because my dog had a higher BMI due to his age and knees the insurance company have declined the claim. Our vets wrote to Perfect Pet to explain it was nothing to do with his weight and therefore we put it a complaint in which they took 8 weeks to reply but again, rejected! I've been with this company for two years but will move away from them immediately and never use them again. In summary, avoid this company for any insurance as they will find a way not to pay you. We were looking at a bill of £3000-£5000 if it was his knees so thanks goodness it wasn't. What a disgusting company. Reviewed on: 22nd December 2021

wonderful customer service

I had to claim for my dog recently after she damaged her leg. Perfect Pet not only paid out fast but also kept me informed along the way. I'm so glad I chose them. Reviewed on: 29th August 2021