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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Thank you

5
Paid out my claim in 2 days which was better than expected if any insurance company Reviewed on: 12th July 2023

Customer Service

5
I spoke to a lovely lady who helped me get all my policy documents. Every time I speak to them, they are amazing. Perfect Pet...Well done for employing the most wonderful members of staff Reviewed on: 12th July 2023

Amazing

5
Thanks Perfect Pets for a great incentive when I signed up and the additional benefits just keep coming, but no increase in cost. Reviewed on: 12th July 2023

Top Insurance

5
When I call I always speak to the lovely staff who are super helpful and kind. Reviewed on: 12th July 2023

Great Pet Insurance

5
Been with them for over 5 years and every year my renewal quote is competitive even with multiple claims Reviewed on: 12th July 2023

Good value for money

5
My policy is inexpensive and gives me great cover Reviewed on: 12th July 2023

Insurance to trust

5
Thanks to Perfect Pet Insurance my baby Bobby is alive today. I would never have been able to afford the vet bill and fortunately my premiums are low Reviewed on: 12th July 2023

Great claims service

5
Can't fault them, there when I needed them which is what matters. Have recommended friends and family who also use Perfect Pets Reviewed on: 12th July 2023

Perfect People for Pets

5
Staff are always incredibly helpful and welcoming. Wonderful company to work with. Would recommend highly to a friend. Reviewed on: 12th July 2023

AWESOME

5
Amazing experience with perfect pet insurance with excellent customer service. Reviewed on: 12th July 2023

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