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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.76
Based on 1,422 reviews, last reviewed 3rd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
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1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Your vet bills are certainly not covered In August our family dog of 12 years developed diabetes, the vet was not able to help him recover, and we had to take the very hard decision to have h... Read more Reviewed on: 3rd December 2024
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Mitch
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1422)

Go above and beyond for customer service.

5
Thank you perfect Pet. Your customer service is above and beyond. Would highly recommend you to friends and family. Reviewed on: 18th July 2022
Lee Penny's avatar
Lee Penny

Super helpful

5
Perfect pet were so helpful when my pet was unwell! Reviewed on: 18th July 2022
Chloe's avatar
Chloe

Great Service

5
Amazing customer service, good value products and timely responses. Reviewed on: 18th July 2022
Nikky's avatar
Nikky

Fabulous Customer Service

5
Every time I have called Perfect Pet they have been nothing short of wonderful. My dog has had several issues but they have always been caring and understanding, helping my through the claims process in an easy to understand way. Totally deserve recognition. Reviewed on: 18th July 2022
David Peterson's avatar
David Peterson

Claims Experience

5
The team at perfect pet were so helpful and efficient when assessing and settling my claim. Reviewed on: 18th July 2022
Christie's avatar
Christie

Easy claims process

5
Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022
Connor's avatar
Connor

Great

5
Quick and easy to get a quote and policy. Happy with the price and the cover I have with Perfect Pet. Reviewed on: 18th July 2022
Craig's avatar
Craig

Good Value For Money!

5
Love that the Perfect Pet cover doesn't limit the number of conditions you can claim for! Most other pet insurance have a set limit. Reviewed on: 18th July 2022
Victoria Campbell 's avatar
Victoria Campbell

Amazing

5
Great service for my dog, could not ask for better Reviewed on: 18th July 2022
Tina's avatar
Tina

Awful shocking heartbreaking

1
PLEASE READ. OMBUDSMAN INVOLVED! We took out a good policy with this company and after being asked about pre existing conditions we were very honest and said we didn’t want to cover those, this was a slipped disc that happened prior to beginning this policy. Our beloved pet hurt her leg causing a ligament rupture and perfect pet gave every excuse under the sun to not pay. Pre existing - two vets proved them wrong. Overweight - by 0.1kg. After taking the complaint as far as I could with no luck and more excuses from perfect pet I involved the ombudsman who found in our favour…..still they refuse to pay. We had to take a loan to cover our dogs treatment and to date perfect pet owe us over 4,000 I will keep fighting until we get what is rightfully ours. Please note that the good reviews on here are only from people who haven’t claimed. Fight if you need to companies like this need to be stopped. They take your money and will try anything to not pay out. Reviewed on: 1st July 2022
Carrie's avatar
Carrie

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