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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.77
Based on 1,420 reviews, last reviewed 1st Nov 2024
130% increase in 5 star reviews
in the past 90 days
80% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Worst insurance company ever! Worst insurance company ever! Do not recommend them at all!! Declined my claim and keep asking for the same details that was already provided by the v... Read more Reviewed on: 1st November 2024
Emoke G's avatar
Emoke G
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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1420)

Great Service

5
Amazing customer service, good value products and timely responses. Reviewed on: 18th July 2022
Nikky's avatar
Nikky

Fabulous Customer Service

5
Every time I have called Perfect Pet they have been nothing short of wonderful. My dog has had several issues but they have always been caring and understanding, helping my through the claims process in an easy to understand way. Totally deserve recognition. Reviewed on: 18th July 2022
David Peterson's avatar
David Peterson

Claims Experience

5
The team at perfect pet were so helpful and efficient when assessing and settling my claim. Reviewed on: 18th July 2022
Christie's avatar
Christie

Easy claims process

5
Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022
Connor's avatar
Connor

Great

5
Quick and easy to get a quote and policy. Happy with the price and the cover I have with Perfect Pet. Reviewed on: 18th July 2022
Craig's avatar
Craig

Good Value For Money!

5
Love that the Perfect Pet cover doesn't limit the number of conditions you can claim for! Most other pet insurance have a set limit. Reviewed on: 18th July 2022
Victoria Campbell 's avatar
Victoria Campbell

Amazing

5
Great service for my dog, could not ask for better Reviewed on: 18th July 2022
Tina's avatar
Tina

Awful shocking heartbreaking

1
PLEASE READ. OMBUDSMAN INVOLVED! We took out a good policy with this company and after being asked about pre existing conditions we were very honest and said we didn’t want to cover those, this was a slipped disc that happened prior to beginning this policy. Our beloved pet hurt her leg causing a ligament rupture and perfect pet gave every excuse under the sun to not pay. Pre existing - two vets proved them wrong. Overweight - by 0.1kg. After taking the complaint as far as I could with no luck and more excuses from perfect pet I involved the ombudsman who found in our favour…..still they refuse to pay. We had to take a loan to cover our dogs treatment and to date perfect pet owe us over 4,000 I will keep fighting until we get what is rightfully ours. Please note that the good reviews on here are only from people who haven’t claimed. Fight if you need to companies like this need to be stopped. They take your money and will try anything to not pay out. Reviewed on: 1st July 2022
Carrie's avatar
Carrie

Avoid this disgusting company

1
My dog had been struggling with his knees and it was affecting him as he got older. Our vet decided it was too risky to operate because of his age and his quality of life was still good despite his knees. 12 months later he started to become lame. At first the vet thought it was his knees but after we paid to have an x-ray (before deciding whether to risk the operation) the vet realised it was back and not his knees (which was good news). All that was required was pain relief and ultra sound sessions to help him get back to his usual self. This still run up a bill of £800. We put our claim in but because my dog had a higher BMI due to his age and knees the insurance company have declined the claim. Our vets wrote to Perfect Pet to explain it was nothing to do with his weight and therefore we put it a complaint in which they took 8 weeks to reply but again, rejected! I've been with this company for two years but will move away from them immediately and never use them again. In summary, avoid this company for any insurance as they will find a way not to pay you. We were looking at a bill of £3000-£5000 if it was his knees so thanks goodness it wasn't. What a disgusting company. Reviewed on: 22nd December 2021
Shane Roberts's avatar
Shane Roberts

wonderful customer service

5
I had to claim for my dog recently after she damaged her leg. Perfect Pet not only paid out fast but also kept me informed along the way. I'm so glad I chose them. Reviewed on: 29th August 2021
andrew's avatar
andrew

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