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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Easy to do

5
Easy to call and easy to amend any details when I’ve rang the team - they also have an online vet which helped make me less worried after my dog swallowed a stone Reviewed on: 12th July 2023
Ashleigh 's avatar
Ashleigh

Just what you need

5
easy, simple, great price, fantastic perks! Reviewed on: 12th July 2023
Annie Renhard's avatar
Annie Renhard

A quality pet insurance for a good price.

5
The people on the phone at perfect pet insurance are kind and warm. I have spoken to them a few times and have always had extremely helpful people quickly assist me with me queries. Reviewed on: 12th July 2023
Kayleigh's avatar
Kayleigh

Great Pet Insurer

5
Supportive, empathetic, fast pay out on my claim and the phone advisors were so helpful and polite Reviewed on: 12th July 2023
Christie's avatar
Christie

Excellent Customer Service From Perfect Pet

5
Perfect Pet are fantastic and so helpful every time I call up. My calls are answered quickly and I always reach a real person, not a robot like lots of other places... My policy is due to renew in August and I have no reservations about continuing my cover! Reviewed on: 12th July 2023
Thea's avatar
Thea

Thank you

5
Paid out my claim in 2 days which was better than expected if any insurance company Reviewed on: 12th July 2023
David's avatar
David

Customer Service

5
I spoke to a lovely lady who helped me get all my policy documents. Every time I speak to them, they are amazing. Perfect Pet...Well done for employing the most wonderful members of staff Reviewed on: 12th July 2023
Kim's avatar
Kim

Amazing

5
Thanks Perfect Pets for a great incentive when I signed up and the additional benefits just keep coming, but no increase in cost. Reviewed on: 12th July 2023
Nicola's avatar
Nicola

Top Insurance

5
When I call I always speak to the lovely staff who are super helpful and kind. Reviewed on: 12th July 2023
Dave's avatar
Dave

Great Pet Insurance

5
Been with them for over 5 years and every year my renewal quote is competitive even with multiple claims Reviewed on: 12th July 2023
Tina's avatar
Tina

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