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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Helpful staff

5
I spoke to a lovely gentleman on the phone today who reassessed me my claim was being looked into and that I would have an outcome shortly, very happy with the service I have received Reviewed on: 13th July 2023
Victoria's avatar
Victoria

Easy all round

5
It was easy to take out my policy, it was easy to renew my policy and it was to make a claim! Easy peasy! Reviewed on: 13th July 2023
Richard A 's avatar
Richard A

Polite, helpful, efficient

5
The staff are always quick to answer the phone and efficient with checking my policy Reviewed on: 13th July 2023
Martin's avatar
Martin

Great price

5
I have my French bulldog insured and am very happy with the price I pay, I have the highest cover due to their health conditions and other company’s are quoting x3 as much!!! Reviewed on: 13th July 2023
LB's avatar
LB

Very happy my pet has cover

5
My puppy became poorly and needed an operation which was paid for within a few days!! So happy I choose this company Reviewed on: 13th July 2023
Lisa's avatar
Lisa

Great insurer

5
I had to recently contact perfect pet to change some details and the person I spoke to was extremely helpful, I felt very comfortable knowing my pet is insured with them! Thank you perfect pet Reviewed on: 13th July 2023
Greg's avatar
Greg

Great value

5
Insured 2 dogs for the price of one with other insurances on lifetime policy. Reviewed on: 12th July 2023
Lisa 's avatar
Lisa

Easy to do

5
Easy to call and easy to amend any details when I’ve rang the team - they also have an online vet which helped make me less worried after my dog swallowed a stone Reviewed on: 12th July 2023
Ashleigh 's avatar
Ashleigh

Just what you need

5
easy, simple, great price, fantastic perks! Reviewed on: 12th July 2023
Annie Renhard's avatar
Annie Renhard

A quality pet insurance for a good price.

5
The people on the phone at perfect pet insurance are kind and warm. I have spoken to them a few times and have always had extremely helpful people quickly assist me with me queries. Reviewed on: 12th July 2023
Kayleigh's avatar
Kayleigh

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