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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

great experience

5
Had a difficult issue with my dog, claims team were responsive and understanding through a stressful experience. Reviewed on: 10th July 2023
Sandra Nole's avatar
Sandra Nole

Fantastic

5
Excellent service, claim paid in a couple of days of being received. Reviewed on: 10th July 2023
Laura's avatar
Laura

Never had a problem with them.

5
Easy to set up. Not had to claim hoping I don't Reviewed on: 10th July 2023
sam browse's avatar
sam browse

My dog was so unwell

5
My dog sadly passed away and they sent me a lovely condolences card Reviewed on: 10th July 2023
Maisie's avatar
Maisie

Amazing when Bella was unwell

5
Customer Service was so helpful and understanding when my little cat was poorly last year Reviewed on: 10th July 2023
Chloe's avatar
Chloe

Very good service

5
Very good service over all, great results Reviewed on: 10th July 2023
Yasmin Biddle's avatar
Yasmin Biddle

Peat company yet.

5
Phoned up about my dog Loki and received the most friendly and professional service. Will always stay with them and recommend to everyone Reviewed on: 10th July 2023
Loki GOM's avatar
Loki GOM

Excellent Company

5
Customer service is fantastic and great value for money. Reviewed on: 10th July 2023
Steph's avatar
Steph

Great service

5
Service is always great with perfect pets - makes all the difference in a difficult time. Reviewed on: 10th July 2023
Eloise Hastie's avatar
Eloise Hastie

Great Company

5
Customer service was amazing and really felt the company has great compassion in hard times Reviewed on: 10th July 2023
NMorgan's avatar
NMorgan

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