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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
796% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
Jane's avatar
Jane

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Shocking

1
AVOID AVOID AVOID It would appear that your insurance is not only unfit for purpose but unfair. You take money from customers but find any and every excuse not to honour a claim. Any non routine vet visit is classed as a pre existing condition. Reviewed on: 20th December 2022

Do not use

1
How on earth does this company get more than 1 star. Please do not use. Read reviews all the 5 star reviews are how easy it was to sign up god help these people if they try and claim anything. Reviewed on: 7th December 2022

claiming

5
so far the claim process from my pets death has gone smoothly and as long as i get paid when promised then very happy with their service. good on the phones Reviewed on: 11th November 2022

Easy and cheap coverage for my boy

5
The prices haven't been crazy, its decreased considering my boy is aging! Easy service and great customer service Reviewed on: 9th November 2022

Great price for pet insurance

5
After buy my sausage last year I needed to find the best cover for him. It was really east yo find and set up. Great price too! Reviewed on: 6th November 2022

Fantastic

5
Paid out on my pet insurance and the people on the phone have so much empathy. Thank you Perfect Pet xx Reviewed on: 3rd November 2022

Excellent

5
Best price by miles for cover I received for my dog. All the perks that come along with it are amazing. Reviewed on: 22nd October 2022

Amazing

5
Reasonable and reliable service and many options depending on how much you want to cover. Reviewed on: 22nd October 2022

Excellent

5
Excellent customer service when ibhave had ro call, unfortunately the issue I had was not covered but the reasons were clearly explained in a polite and friendly manner Reviewed on: 21st October 2022

Excellent service

5
Really easy to use and very good service. Reviewed on: 17th October 2022

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