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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Fantastic

5
Paid out on my pet insurance and the people on the phone have so much empathy. Thank you Perfect Pet xx Reviewed on: 3rd November 2022

Excellent

5
Best price by miles for cover I received for my dog. All the perks that come along with it are amazing. Reviewed on: 22nd October 2022

Amazing

5
Reasonable and reliable service and many options depending on how much you want to cover. Reviewed on: 22nd October 2022

Excellent

5
Excellent customer service when ibhave had ro call, unfortunately the issue I had was not covered but the reasons were clearly explained in a polite and friendly manner Reviewed on: 21st October 2022

Excellent service

5
Really easy to use and very good service. Reviewed on: 17th October 2022

Does what it says

5
What you agree to you get. Good price and great service Reviewed on: 16th October 2022

Fair prices

4
Pet insurance is competitive with other popular pet insurances Reviewed on: 16th October 2022

Great investment

5
I have joined perfect pets due to having a puppy and it’s the perfect plan!! Thank you so much Reviewed on: 14th October 2022

Fab Service!

5
Brilliant customer service who are always willing to help everytime I ring. Always found Perfect Pet to be cheaper out of insurance quotes. Just added my new puppy to a multi cover and it worked out cheaper than most other providers.’ Reviewed on: 14th October 2022

Amazing Cover

5
Whilst Rolo (my dog) has not had to make claim all of my contacts regarding cover have been dealt with in a friendly professional manner. I would definitely recommend them to others and I did and my partner and he dog okkie have tecievd the same level of care Reviewed on: 14th October 2022

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