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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

AVOID these thieves

1
We adopted a Westie from the Dogs Trust and took out insurance with Perfect Pets paying a year up front. 3 months after he sustained an injury and was limping, he was diagnosed with a crucial ligament and needed surgery costing £4,000. Obviously we went ahead expecting this company to pay up but they refused saying it was a previous injury. Even though the Vet who examined him at the Dog's Trust wrote a letter confirming there was no injury before we adopted him, this company refused to pay! Avoid this company they will do anything not to pay out, disgusting!! Reviewed on: 21st January 2023
Diane Goodrich's avatar
Diane Goodrich

Utter crap

1
Any excuse not to pay a valid claim, citing previous injuries as one and the same. Avoid like the plague Reviewed on: 4th January 2023
De Be's avatar
De Be

Shocking

1
AVOID AVOID AVOID It would appear that your insurance is not only unfit for purpose but unfair. You take money from customers but find any and every excuse not to honour a claim. Any non routine vet visit is classed as a pre existing condition. Reviewed on: 20th December 2022
Lorraine Davies's avatar
Lorraine Davies

Do not use

1
How on earth does this company get more than 1 star. Please do not use. Read reviews all the 5 star reviews are how easy it was to sign up god help these people if they try and claim anything. Reviewed on: 7th December 2022
Maria Higgins's avatar
Maria Higgins

claiming

5
so far the claim process from my pets death has gone smoothly and as long as i get paid when promised then very happy with their service. good on the phones Reviewed on: 11th November 2022
luke shipton's avatar
luke shipton

Easy and cheap coverage for my boy

5
The prices haven't been crazy, its decreased considering my boy is aging! Easy service and great customer service Reviewed on: 9th November 2022
Hayden Williams's avatar
Hayden Williams

Great price for pet insurance

5
After buy my sausage last year I needed to find the best cover for him. It was really east yo find and set up. Great price too! Reviewed on: 6th November 2022
Sherrie Parkes's avatar
Sherrie Parkes

Fantastic

5
Paid out on my pet insurance and the people on the phone have so much empathy. Thank you Perfect Pet xx Reviewed on: 3rd November 2022
lucy slater's avatar
lucy slater

Excellent

5
Best price by miles for cover I received for my dog. All the perks that come along with it are amazing. Reviewed on: 22nd October 2022
Jayne's avatar
Jayne

Amazing

5
Reasonable and reliable service and many options depending on how much you want to cover. Reviewed on: 22nd October 2022
Ryan Chadwick's avatar
Ryan Chadwick

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