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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Positive experience

5
Really easy positive experience and easy to identify components of the policy. Reviewed on: 13th October 2025
Aimee L's avatar
Aimee L

Cheap as chips

5
Fast and good cover and value for money Reviewed on: 13th October 2025
Ian B's avatar
Ian B

Happy dog

5
From start to finish they sorted my claim out quickly with no argument Reviewed on: 13th October 2025
Peter P 's avatar
Peter P

Perfect experience

5
I have had some absolutely terrible experiences with pet insurers, all very well known if I’m honest and their treatment of their customers was shocking especially when I was grieving for my pet. Perfectpets from start of the claim and their ongoing service has been so far impeccable. They have explained all the clauses and when they speak to you , it’s coming from an empathetic attitude. They are knowledgeable in their processes and will ask you to check any hidden costs or limits on costs. I am always very cautious of insurance providers with older pets but so far, perfectpets have been very good,. Reviewed on: 13th October 2025
Amanda t's avatar
Amanda t

Easy experience no problems good value for money

5
Easy experience no problems good value for money Reviewed on: 13th October 2025
Adam Newberry's avatar
Adam Newberry

PerfectPet PerfectService!

5
I have had to contact perfectpet several times for updates to my insurance due to relationship breakdowns and house moves and they have been incredibly empathetic and helpful every time. They didn't charge me for changing my address and when I decided I wanted to cancel and shop around (after cut off!) they honoured it without judgement or charge. I have now set up another plan with them and hope to stay long term. Reviewed on: 13th October 2025
Ellen's avatar
Ellen

Easy and great value

5
Very easy to set up insurance and fantastic communication. Great value too Reviewed on: 13th October 2025
Aimee MB's avatar
Aimee MB

Competitive pricing

4
Havent had to make a claim yet so not sure how it would be handled. Took a long tome to get through on my renewal but eventually contaxt was made Reviewed on: 13th October 2025
Sue 's avatar
Sue

I've only just taken out the policy.

5
I've only just taken out the policy. The gentleman on the phone was very polite, helpful and knowledgeable about the product he sold me. Reviewed on: 12th October 2025
Jenny S's avatar
Jenny S

Straight forward and simple to get a quote and proce...

5
Straight forward and simple to get a quote and proceed with the insurance. Great value for money and good customer service. Highly recommend. Reviewed on: 12th October 2025
Erin M's avatar
Erin M

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