Smart Money People Logo

Petplan: Pet Insurance reviews

4.82
Based on 2,292 reviews, last reviewed 27th Aug 2024
1600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Marley's insurance I have been with petplan for 13 years now Reviewed on: 27th August 2024
Daniel B's avatar
Daniel B

Latest lowest rating:

1

My vet recommended then the insurance doesn’t pay o... My vet recommended then the insurance doesn’t pay out as I had a problem with Donny’s front leg and they are associating his back legs. Shocking Reviewed on: 20th August 2024
Tilly's avatar
Tilly

About the Pet Insurance

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Petplan Pet Insurance reviews (2292)

Marley's insurance

5
I have been with petplan for 13 years now Reviewed on: 27th August 2024
Daniel B's avatar
Daniel B

Grateful to Petplan for 8 extra years and counting.

5
When the vet wanted to put our dog down at 2, Petplan Covered For Life enabled us to get a 2nd opinion, specialist referral & excellent treatment. He is now nearly 10! Reviewed on: 26th August 2024
Beth S's avatar
Beth S

Been with petplan 29yrs best pet insurance around .

5
Would recommend petplan life insurance. 29yrs ive been with them and have always had good service .Knowing my cats are covered for illnesses and conditions for life .My policies are automatically renewed and having my petplan its so easy to track claims and down load policies etc .I find petplan good value and excellent service . Reviewed on: 26th August 2024
J neeton's avatar
J neeton

Expensive and doesn't value loyal customers

4
Got a quote for 2 new puppies. Have an adult with Pet plan already. Was too expensive so waited about 3 weeks to next pay day went back for another quote and it had gone up £7 Which I thought was a bit much so haven't taken up looking elsewhere. When I queried was told was their best price. I have insured several dogs over last 20 years and never claimed customer service and rewards for loyalty not given so time to ditch and look elsewhere. Never insured my dogs with anyone else bit feel not valued Reviewed on: 24th August 2024
Julie R's avatar
Julie R

Always excellent costumer service if I have a query.

5
Always excellent costumer service if I have a query. Always very helpful when I have had to put a claim in. Nice that my vets can put a claim in on my behalf without any questions asked. Reviewed on: 23rd August 2024
Catherine 's avatar
Catherine

Terrific company

5
Claiming is a breeze and claims are paid within a few days. Very impressive service. Reviewed on: 23rd August 2024
Adrian Smith's avatar
Adrian Smith

Right cover right price.

5
Really helpful in ensuring you have the right cover. Knowledgeable staff who understand pet and owner needs. We have cover for life for the dog and lower level cover for a pony because we don’t do a lot with him. Reviewed on: 22nd August 2024
Janet W's avatar
Janet W

I have used Petplan for my lurcher, Summer for the p...

5
I have used Petplan for my lurcher, Summer for the past 11 years. From day 1, I've always found them to be very easy to deal with. If I've ever had to call them, they've always dealt with my enquiry in a professional way and all claims have been settled quicky without issue and I've always been kept well informed throughout the process. We very sadly lost Summer recently and even in her final claim, they were kind and understanding. I couldn't fault them. Although their premiums may be higher than some. I do believe the care and customer service makes that worthwhile Reviewed on: 21st August 2024
Gerri H's avatar
Gerri H

My vet recommended then the insurance doesn’t pay o...

1
My vet recommended then the insurance doesn’t pay out as I had a problem with Donny’s front leg and they are associating his back legs. Shocking Reviewed on: 20th August 2024
Tilly's avatar
Tilly

Wonderful pet insurance

5
Our little dog has Pruritus which means he needs continuing treatment which Petplan cover, for life! It's wonderful to know our little guy is being well looked after. Claims are handled quickly and efficiently without fuss. Wonderful. Reviewed on: 19th August 2024
Liz Y's avatar
Liz Y

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review