Generally great service and quick payouts, price hikes each policy year are a bit excessive.

Good advice, easy to make a claim

My cat Sooty had a couple of accidents when she was a young cat and she was expertly looked after by Harbour Vets in Portsmouth... My cat Sooty had a couple of accidents when she was a young cat and she was expertly looked after by Harbour Vets in Portsmouth and Archway Vets in Petersfield and knowing that she was covered by Petplan took a lot of the worry out of what was a very stressful time. The vetinary staff were very helpful when we made our claim. Read more Read less

The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a... The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 star rating Thanks petplan Read more Read less

I have been with petplan for 13 years now

When the vet wanted to put our dog down at 2, Petplan Covered For Life enabled us to get a 2nd opinion, specialist referral & excellent treatment. He is now nearly 10!

Would recommend petplan life insurance. 29yrs ive been with them and have always had good service .Knowing my cats are covered for illnesses and conditions... Would recommend petplan life insurance. 29yrs ive been with them and have always had good service .Knowing my cats are covered for illnesses and conditions for life .My policies are automatically renewed and having my petplan its so easy to track claims and down load policies etc .I find petplan good value and excellent service . Read more Read less

Got a quote for 2 new puppies. Have an adult with Pet plan already. Was too expensive so waited about 3 weeks to next pay... Got a quote for 2 new puppies. Have an adult with Pet plan already. Was too expensive so waited about 3 weeks to next pay day went back for another quote and it had gone up £7 Which I thought was a bit much so haven't taken up looking elsewhere. When I queried was told was their best price. I have insured several dogs over last 20 years and never claimed customer service and rewards for loyalty not given so time to ditch and look elsewhere. Never insured my dogs with anyone else bit feel not valued Read more Read less

Always excellent costumer service if I have a query. Always very helpful when I have had to put a claim in. Nice that my vets... Always excellent costumer service if I have a query. Always very helpful when I have had to put a claim in. Nice that my vets can put a claim in on my behalf without any questions asked. Read more Read less