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Petplan: Pet insurance reviews

View other Petplan products
4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
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Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Absolutely brilliant

5
Always very helpful. Never had any problems with claims. Reviewed on: 13th October 2023
Karen Quick's avatar
Karen Quick

Hassle free

5
PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023
Niki Wild's avatar
Niki Wild

Easy to set up

3
Easy to set up but the proof will be when I submit a claim (fingers crossed I wont) Reviewed on: 12th October 2023
Rita P's avatar
Rita P

brilliant

5
no fuss, low cost and covers all Reviewed on: 12th October 2023
mrs mcnally's avatar
mrs mcnally

Best insurance provider

5
We had no issues with petplan, completing the claim was straight forward and good customer service provided. Petplan paid vet very quickly, reducing stress in a very difficult situation with our pet. Reviewed on: 11th October 2023
Audrey Harkness 's avatar
Audrey Harkness

Pets

5
Excellent service, always paid my vets promptly and it took the worry off me finding the money to pay the vet myself Reviewed on: 10th October 2023
Helen Sloane's avatar
Helen Sloane

Very efficient company.

5
Very professional company. When you are worrying about your animals health, they keep you informed about your claim and notify you once the vet's bill has been paid. Reviewed on: 8th October 2023
Patricia Roberts 's avatar
Patricia Roberts

Would never swop

5
Always there when you need them Reviewed on: 4th October 2023
Bunty Ast's avatar
Bunty Ast

Keep emailing me

1
They keep emailing me even though I told them my pet passed away Reviewed on: 4th October 2023
Brenda's avatar
Brenda

Reliable, honest, prompt, informative

5
Clear policy, full lifetime cover without doubt excellent value for our arthritic dog. Additional support with informed advice on pet care. Always available for support. Thank you Reviewed on: 4th October 2023
Suzanne 's avatar
Suzanne

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