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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2293 reviews)

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4.81

Based on 2,293 reviews, last reviewed 7th Sep 2024

1600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Marley's insurance I have been with petplan for 13 years now Reviewed on: 27th August 2024

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2293)

Wonderful pet insurance

Our little dog has Pruritus which means he needs continuing treatment which Petplan cover, for life! It's wonderful to know our little guy is being well looked after. Claims are handled quickly and efficiently without fuss. Wonderful. Reviewed on: 19th August 2024

fast payment

Prompt payments on claims with wide coverage. Reviewed on: 16th August 2024

Thank you Petplan

Deals with claims so efficiently and quickly. People on the phone are helpful when you call, and I have peace of mind knowing that if I claim, my premium is not affected Reviewed on: 14th August 2024

Insurance also helps you make the right decision

I had the lifetime £7k policy for both of my boys (cats) over the years I never needed to use my insurance but I knew I had purchased it for a reason so kept it, and then one day one of my boys stopped eating, just thinking it was possibly something to do with his teeth/mouth however it was much more serious than that. He was diagnosed with Lymphoma and FIV, the decision we made was to let him go peacefully with us by his side. Our vets dealt with everything and claimed directly with Petplan, who paid all bar the excess. We didn't need to get involved with anything and we received emails to update us on the claim but it wasn't too much contact. Reviewed on: 6th August 2024

Hassle free and quick claims payment

I've had to claim thousands this year for my three pets insured with Petplan. Each claim was dealt with quickly and all I had to do was fill out a few details online. It meant I could focus on getting my pets back to good health, instead of worrying about when I'll get my money back. Reviewed on: 6th August 2024

Excellent cover and claims experience

Excellent cover and claims experience Reviewed on: 6th August 2024

They care for your pet

So they might be more expensive than other providers in the market but the old saying " you get what you pay for" comes to mind, they make it possible to care for your pet whilst they do the rest, from doing direct claims with the vets to be able to give you a decision before you make a claim by doing a Pre auth. Friendly and great customer service Reviewed on: 6th August 2024

Excellent service, fast pay out.

Excellent service, fast pay out. We have our dog insured, and this has been a peace of mind to know he's covered, with zero issues and fast claims pay out. With pet insurance you get what you pay for. Reviewed on: 5th August 2024

quick claim payments and peace of mind

the claims process is very quick and easy to do via the website or your vet can even do it for you. i had my claim approved and the money was back in my bank account within 2 weeks. I find Petplan a lot more expensive than other companies but you are paying for excellant service and quick turn around when you need it most therefore depending on your financial situation it is worth the extra pounds Reviewed on: 5th August 2024

I recently started using Pets at Home and was recomm...

I recently started using Pets at Home and was recommended to use Petplan for my pet insurance. Surprisingly, it turned out to be more expensive than the competition, but I decided to give it a try. Unfortunately, when I attempted to make a claim for an unexpected vet bill in December, right around Christmas, it has been over a month, and there has been no progress on my claim. Despite my efforts to get updates by calling them every day, they repeatedly assure me that someone is looking into the matter and it will be resolved within the week. However, several weeks have passed, and there has been no resolution. The customer service has been very poor, with no one reaching out to provide updates or fulfill their promises. Frustrated with the lack of progress, I have decided to cancel my insurance with Petplan and am currently searching for a better alternative. If they cannot handle a small claim like mine promptly, it raises concerns about their ability to handle larger and more serious claims. I would not recommend this insurance to anyone who cares about their pet's well-being. Reviewed on: 17th January 2024

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Petplan: Pet Insurance reviews

1600% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Petplan: Pet Insurance now

Petplan Pet Insurance reviews (2293)

Wonderful pet insurance

fast payment

Thank you Petplan

Insurance also helps you make the right decision

Hassle free and quick claims payment

Excellent cover and claims experience

They care for your pet

Excellent service, fast pay out.

quick claim payments and peace of mind

I recently started using Pets at Home and was recomm...

Review Petplan: Pet Insurance now

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