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Tesco Bank: Pet insurance reviews

Name: Pet insurance
Rating: 3.29 (115 reviews)

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3.29

Based on 115 reviews, last reviewed 8th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

43%

13%

33%

Latest highest rating:

5

Thanks Tesco for an amazing service. Tesco pet insurance was there when i needed then. My boy hurt himself and could not but any weight on his front left paw. He needed Xray's which did n... Read more Reviewed on: 14th May 2026

Latest lowest rating:

1

AVOID AT ALL COSTS Rejected valid claim despite assurance it would be accepted resulting in financial difficulties now had to raise complaints with financial ombudsman Reviewed on: 8th September 2026

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About this product

Tesco Insurance offer pet insurance policies to cover dogs and cats.

There’s a choice of cover including lifetime pet insurance, maximum benefit and time limited. If you’re a Clubcard holder you get a guaranteed discount. Tesco Pet Insurance includes vetfone where you can get advice for your pet, whenever you need it.

Tesco pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco Insurance before, you can also leave a review and share your experience.

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Tesco Bank Pet insurance reviews (115)

Perfect!

A perfect plan for me which gives me the security i need for the health of my dogs Reviewed on: 17th July 2018

Great service

Everyone’s really friendly and helpful, and it’s great value! Reviewed on: 17th July 2018

Heartbreaking

Will demand payment for the month after your pet has died. Happened two years ago with our collie and this year when our terrier passed away. Suffice to say it was not a pleasant experience to go through and I would not wish it on anyone. Reviewed on: 9th May 2018

No hassle when claiming

My cat is undergoing treatment for a kidney problem. Tesco have been very good in explaining what cover I have for my pet & the vet puts in the claim for me after I have paid, so it is hassle free. Reviewed on: 4th April 2018

Flawless Service

My dog was poisoned and ended up in a veterinary hospital for 6 days. It was touch and go whether she would make it and it was such a relief to be able to give Tesco Pet Insurance the go ahead to liaise directly with the vets regarding the claim, and the whole claim was paid without a quibble once she was discharged. Equally as good as other leading pet insurers, for a much cheaper premium. Reviewed on: 30th September 2017

Inexpensive but poor coverage

Inexpensive cover but doesn't cover many pets besides the popular ones. Reviewed on: 12th September 2017

Very simple policy & great value

We were with another leading pet insurance company for our 2 cats. One became ill & we assumed any treatment would be covered. The insurance company were a nightmare & to cut a long story short, we weren't covered & it cost us a lot of money. Fast forward a couple of years & we'd moved to Tesco. One of our cats had an accident & we had absolutely no issues with Tesco whatsoever. They were great & a pleasure to deal with. Would recommend to anyone. Reviewed on: 8th September 2017

Fair deal

Fair deal but shop around. Easy to contact customer services Reviewed on: 9th August 2017

Good value comprehensive insurance

We haven't had need to claim on this yet (thankfully!) but we're impressed by the level of cover compared to much more expensive products. It was also quick and easy to buy online and the documents arrived quickly. Reviewed on: 15th July 2017

Great value

Touch wood, have not had to claim anything for our dog! But the cost per month is just over £10 and covers our dog for what we felt we needed. Reviewed on: 15th July 2017

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