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Kef

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Review of the Co-op Insurance, Pet Insurance:

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Coop make customers wait months, not weeks

Still waiting for claim to be paid. Coop use The Insutance Factory Company, who if you research, have an appalling rating. I've never had or heard of any pet insurers taking so long to resolve a claim. It's distressing a downright insulting to be treated this way. Reviewed on: 6th January 2025

Review of the Co-op Insurance, Pet Insurance:

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Appalling service dealing with a claim.

Appalling service dealing with a claim. They out source it to a company called Insurance Factory. You google them for reviews and you will be horrified. It's been months since my claim and I am still waiting for it be be paid. It's a disgrace to treat customers this way. Also, coop will hike you premiums up over 60% at will. Please steer clear of this company. Reviewed on: 17th December 2024

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