LV - Liverpool Victoria: Income Protection reviews

Name: Income Protection
Rating: 2.8 (10 reviews)

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2.80

Based on 10 reviews, last reviewed 9th Mar 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

30%

20%

3 star

2 star

50%

Latest highest rating:

5

Excellent and fair service Really good and clear policy, also providing quick advice if needed, specially during the pandemic, a really friendly attitude Reviewed on: 20th August 2020

Latest lowest rating:

1

Scam They are scammers Have paid them for 5 years for income protection as a dentist Broke my arm and unable to work for 6 months They’ve not even pa... Read more Reviewed on: 9th March 2023

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About the Income Protection

LV - Liverpool Victoria income protection reviews from our Smart Money People can help you to find out what having a LV - Liverpool Victoria income protection policy is really like. For example, how simple is it to make a claim? Answers to questions like these aren't always that easy to find...and That's were we come in! Smart Money People is the UK's leading financial services review site. If you have experience of a LV - Liverpool Victoria income protection policy, you can write your review today. Together, we can help us to increase trust and transparency in financial services.

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LV - Liverpool Victoria Income Protection reviews (10)

Scam

They are scammers Have paid them for 5 years for income protection as a dentist Broke my arm and unable to work for 6 months They’ve not even paid 1/3 of a months wages and they were reluctant to do so Process was very complicated, time consuming and horrible just blaming me for everything and saying I should have been fine to work as usual after 3 months because that’s what google says. Joke Reviewed on: 9th March 2023

DON'T TRUST THIS COMPANY WITH SOMETHING SO IMPORTANT - After becoming a customer, it is singly the most awful experience i've ever had in my life.

Getting you in and promising you the world with their friendly tone really worked on me - i signed up with their income protection. After quite some time, i fell ill, so had to make a claim. Not only does it take over 30 days for them to look at your claim (deferred period) and getting through to them was absolutely impossible. On hold for minimum 30 mins, email took atleast 2.5 weeks to get a response. And after the long 3 month process of assessing the claim, they decided that they shouldn't have given me cover and that my policy was invalid over the tiniest thing. Don't trust this company with something so big. Its honestly not worth it, because i cant even go to another insurance company as i've already fallen ill. I've had to take a very big hit and sell my house as i couldnt afford it anymore. Please stay away for your own good. Reviewed on: 8th February 2023

NO CALL BACK AFTER 1 MONTH

I have a policy with them, i called to make changes to my policy after being on hold for over 45 mins, I was told someone would call me back within 3 weeks and no one has called back till now. Reviewed on: 31st August 2022

Takes too long to pick up their calls.

I tried to enquire and make changes on my policy, it says i am first in the que and still on hold. Reviewed on: 22nd July 2022

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