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LV (Liverpool Victoria): Income Protection reviews

Name: Income Protection
Rating: 2.75 (12 reviews)

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2.02

Based on 12 reviews, last reviewed 2nd Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

25%

3 star

2 star

50%

Latest highest rating:

4

Good, but complicated Great product and service, and the company are okay at communicating (primarily marketing stuff though). Very complicated contracts and materials. Wou... Read more Reviewed on: 22nd August 2023

Latest lowest rating:

1

Income Protection Scam Don't bother wasting your hard earned money on buying IP insurance from them as they'll happily take your money then leave you with nothing when you w... Read more Reviewed on: 2nd April 2024

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About this product

LV - Liverpool Victoria income protection reviews from our Smart Money People can help you to find out what having a LV - Liverpool Victoria income protection policy is really like. For example, how simple is it to make a claim? Answers to questions like these aren't always that easy to find...and That's were we come in! Smart Money People is the UK's leading financial services review site. If you have experience of a LV - Liverpool Victoria income protection policy, you can write your review today. Together, we can help us to increase trust and transparency in financial services.

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LV (Liverpool Victoria) Income Protection reviews (12)

The best insurance LV

lV for home and car insurance definitely 10star. Excellent service. Reviewed on: 3rd August 2018

Breached Data Protection and can't change direct debit date

I initially took out sick pay insurance through LV in March through TopCashBack but the cash back did not track. I opened a claim through the TopCashBack website and waited for this to be resolved. While waiting for this, a much more serious incident happened where they changed my direct debit details without my permission as someone else with a similar name to mine wished to change theirs and their customer service advisor changed mine instead! I contacted them as this is illegal and breaches DPA and it took multiple emails for them to admit what happened and to rectify it. Now, several months on from this, I have chased the missing cashback and this has finally been paid. However, I rang to change the date my direct debit was taken from my account as my pay date was changing and they won't allow this to be done as 'their systems don't allow for any date changes to me made.' I find this ridiculous and have now cancelled my policy with immediate effect. Reviewed on: 10th August 2015

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