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Cirencester Friendly : Income Protection reviews

Name: Income Protection
Rating: 1.28 (3 reviews)

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1.28

Based on 3 reviews, last reviewed 21st Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

33%

4 star

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2 star

67%

Latest highest rating:

5

Great cover Very friendly and helpful. Swapped my package over very quickly. Reviewed on: 10th August 2023

Latest lowest rating:

1

Nearly 20 year policy holder. Refused claim I’ve been a long-term policyholder with this company for nearly 20 years so my experience with them has been particularly disappointing. I recently ... Read more Reviewed on: 21st March 2026

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Cirencester Friendly Income Protection reviews (3)

Nearly 20 year policy holder. Refused claim

I’ve been a long-term policyholder with this company for nearly 20 years so my experience with them has been particularly disappointing. I recently submitted a claim and it was declined on the basis that my situation did not meet their definition of a ‘disabling illness’, despite medical input. While communication was polite, the process felt rigid and heavily dependent on narrow criteria rather than the overall impact on my ability to work. I would strongly advise anyone considering this type of policy to fully understand how claims are assessed in practice, particularly around stress, exhaustion or mental health-related conditions. I was also left with the impression that stress and mental health-related conditions are not always given the same weight as more visible physical conditions, which is important for prospective customers to be aware of. They rejected my claim despite evidence of a medical fit note being issued. I do not feel it is worth paying into their policy now and I will cancel my policy with them. I no longer have confidence in their assessors assessment of what constitutes an episode of illness and their claims process. Reviewed on: 21st March 2026

Mis-sold and underpaid for a claim

I was mis-sold the insurance and asked for my gross income, when it came to claiming they informed me they would only pay my taxable income, which meant they only payed me half the amount they initially promised based on my earnings. Would not recommend. Reviewed on: 24th June 2025

Great cover

Very friendly and helpful. Swapped my package over very quickly. Reviewed on: 10th August 2023

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Cirencester Friendly : Income Protection reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Cirencester Friendly : Income Protection now

Cirencester Friendly Income Protection reviews (3)

Nearly 20 year policy holder. Refused claim

Mis-sold and underpaid for a claim

Great cover

Review Cirencester Friendly : Income Protection now

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