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Craftinsure reviews

Craftinsure's logo
Rated Excellent • 4.86/5

Craftinsure reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,038 product reviews

Average score of 4.86/5
5 star
89%
4 star
8%
3 star
1%
2 star
1%
1 star
1%
Reviews for Craftinsure have trended positively over the past 90 days

Craftinsure is loved for its straightforward, fuss-free boat insurance with competitive prices and easy renewals. The customer service is friendly, helpful, and knowledgeable, making the whole experience smooth and reassuring. However, some have noticed recent premium hikes since the takeover by Ripe, which has caused a bit of frustration.

Positive themes

  • Craftinsure makes insuring boats simple, quick, and hassle-free with easy renewals.
  • The customer service at Craftinsure is friendly, helpful and always ready to assist.
  • Claims with Craftinsure are handled quickly, fairly and without any fuss.

Negative themes

  • Premiums have risen noticeably since Craftinsure was taken over by Ripe.
  • Some found recent claims stressful and customer service less helpful than before.
  • A few experienced poor communication or difficulty contacting Craftinsure.
Summarised by AI
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About Craftinsure

Craftinsure provides insurance policies for marine vessels.

Craftinsure is part of Ripe, a UK specialist insurance intermediary. Craftinsure is a ‘Quote and Buy’ online business. They don't deal with brokers and passes the savings onto customers.

Craftinsure arranges insurance for over 20,000 boats across the UK from dinghies and yachts to narrowboats and motor cruisers.

Craftinsure at a glance

Contact details

Phone
0345 2607 888
Social media

Reviews for Craftinsure

Showing 11 of 1038 company reviews • Last reviewed within 7 days

Easy to deal with 5star will be buying again

Boat insurance • 15th March 2026

Easy to deal with 5star will be buying again

{"display":"Bonza","full_name":"Bonza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

No fuss insurance.

Boat insurance • 31st October 2025

No fuss insurance. Seems like a blast from the past insurance company that doesn't want to know my inside leg measurement to insure a boat!

{"display":"James Mills","full_name":"James Mills","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1304218.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Price and service all good have never claimed but I’...

    Price and service all good have never claimed but I’m sure would get what I’ve paid for

    {"display":"Rich","full_name":"Rich","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Rich 19th October 2025
  • 5/5

    Never had any problems.

    Never had any problems and they provided exactly the cover needed for a small elderly boat.

    {"display":"David G","full_name":"David G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    David G 18th October 2025
  • 5/5

    Best Boat Insurance

    Very competitive prices and service exceptional

    {"display":"Nicholas White","full_name":"Nicholas White","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Simple and straightforward.

    Simple and straightforward. Clear policy setting out both the benefits and the exclusions. One phone call, payment by card and job done.

    {"display":"Frank Philipps","full_name":"Frank Philipps","avatar":{"url":"\/assets\/uploads\/avatars\/users\/679330.png"}}'s avatar
  • 5/5

    Really helpful at sorting out my boat insurance

    Really helpful at sorting out my boat insurance

    {"display":"Samuel C","full_name":"Samuel C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Samuel C 14th October 2025
  • 5/5

    Small Boat Insurance

    Efficient website and good prices

    {"display":"Brian G","full_name":"Brian G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Brian G 14th October 2025
  • 5/5

    I have been with Craft Insure for 18 years now and h...

    I have been with Craft Insure for 18 years now and have never been unhappy with any part of their service. the cover is comprehensive,... I have been with Craft Insure for 18 years now and have never been unhappy with any part of their service. the cover is comprehensive, the premiums are reasonable and they have a good website for managing/renewing the policy Read more Read less

    {"display":"Mike W","full_name":"Mike W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Mike W 13th October 2025
  • 5/5

    Quick and easy to deals with.

    Quick and easy to deals with. Prompt renewals.

    {"display":"Barry","full_name":"Barry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Barry 13th October 2025
  • 4/5

    My experience is limited by the system.

    My experience is limited by the system. I arranged the insurance on line some years ago and you have organised the collection of the annual... My experience is limited by the system. I arranged the insurance on line some years ago and you have organised the collection of the annual premium each year ever since. Easy. Read more Read less

    {"display":"Christopher J","full_name":"Christopher J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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