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Craftinsure reviews

Craftinsure's logo
Rated Excellent • 4.78/5

Craftinsure reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,208 product reviews

Average score of 4.78/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Craftinsure have trended positively over the past 90 days

Craftinsure’s Boat insurance is loved for its straightforward, easy-to-use website and competitive pricing that keeps things simple and affordable. The team’s friendly, helpful service and quick, fuss-free claims handling make it a reliable choice for boat owners. However, some recent price hikes and changes since the takeover have left a few feeling a bit miffed.

Positive themes

  • Craftinsure’s Boat insurance is easy to use online and quick to get covered. (10 mentions)
  • The customer service for Craftinsure Boat insurance is friendly, helpful and efficient. (10 mentions)
  • Craftinsure’s Boat insurance offers great value with competitive prices and fair premiums. (10 mentions)

Negative themes

  • Recent premium increases since the takeover have upset some Craftinsure Boat insurance users. (5 mentions)
Summarised by AI
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About Craftinsure

Craftinsure provides insurance policies for marine vessels.

Craftinsure is part of Ripe, a UK specialist insurance intermediary. Craftinsure is a ‘Quote and Buy’ online business. They don't deal with brokers and passes the savings onto customers.

Craftinsure arranges insurance for over 20,000 boats across the UK from dinghies and yachts to narrowboats and motor cruisers.

Craftinsure at a glance

Contact details

Phone
0345 2607 888
Social media

Reviews for Craftinsure

Showing 11 of 1208 company reviews • Last reviewed within 7 days

Great customer service, very fast in dealing with cl...

Boat insurance • 28th July 2026

Great customer service, very fast in dealing with claims. Would highly recommend.

{"display":"Michael T","full_name":"Michael T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Craftsure are easy to work with and offer a great se...

Boat insurance • 28th July 2026

Craftsure are easy to work with and offer a great service at a competitive price.

{"display":"Tom McW","full_name":"Tom McW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy process for renewal, transparent pricing

    Easy process for renewal, transparent pricing

    {"display":"Boater","full_name":"Boater","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Boater 28th July 2026
  • 5.00/5

    The policy does as it says it is

    The policy does as it says it is

    {"display":"David Rhodes-Francis","full_name":"David Rhodes-Francis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    They were recommended to me seven years ago and I've...

    They were recommended to me seven years ago and I've stayed with them ever since! Good service, easy to use systems and polite staff when... They were recommended to me seven years ago and I've stayed with them ever since! Good service, easy to use systems and polite staff when I've needed to contact them. Honestly, they've been great. Read more Read less

    {"display":"JD","full_name":"JD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    JD 28th July 2026
  • 5.00/5

    Very good service, real people, not bots

    Very good service, real people, not bots

    {"display":"K e","full_name":"K e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    K e 28th July 2026
  • 5.00/5

    Great experience.

    Great experience. My only claim was processed well. Fair payout.

    {"display":"Alastair P","full_name":"Alastair P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    25 years with Craftinsure and never better!

    25 years with Craftinsure over 9 different class of dinghy, never any issues even after a couple of repairs (my more competitive years!) after non-fault... 25 years with Craftinsure over 9 different class of dinghy, never any issues even after a couple of repairs (my more competitive years!) after non-fault impacts. Prices have always been the best I could get and the service/response time from the team was phenomenal - I haven't missed a days sailing with these guys. Totally recommend them for their professional and caring approach to the sailing fraternity. Read more Read less

    {"display":"Ian E","full_name":"Ian E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Ian E 28th July 2026
  • 5.00/5

    Perfectly crafted!

    When buying my first boat I found the Craftinsure advisers to be knowledgeable and helpful, providing the ideal insurance option for my needs

    {"display":"John T","full_name":"John T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    John T 28th July 2026
  • 5.00/5

    Craftinsure have been very helpful from the get go.

    Craftinsure have been very helpful from the get go. Excellent communications and very well priced.

    {"display":"Bob S","full_name":"Bob S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Bob S 28th July 2026
  • 5.00/5

    Excellent service!

    Excellent service! Never had any problem.

    {"display":"Richard P","full_name":"Richard P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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