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Craftinsure reviews

Craftinsure's logo
Rated Excellent 4.78/5

Craftinsure reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,293 product reviews

Average score of 4.78/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Craftinsure have trended positively over the past 90 days

Craftinsure’s Boat insurance is loved for its easy online process, friendly human service, and competitive pricing that rarely spikes unfairly. Claims are handled smoothly and quickly, giving real peace of mind. Some have noticed recent price rises and dislike new fees or credit checks, but overall it’s a reliable and straightforward choice.

Positive themes

  • Craftinsure’s Boat insurance is easy to use online with clear info and quick renewals. (10 mentions)
  • Friendly, helpful staff make Craftinsure’s Boat insurance feel personal and reassuring. (10 mentions)
  • Craftinsure’s Boat insurance offers great value with competitive prices and fair renewals. (10 mentions)

Negative themes

  • Recent price hikes and new fees on Craftinsure’s Boat insurance have upset some users. (6 mentions)
Summarised by AI
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About Craftinsure

Craftinsure provides insurance policies for marine vessels.

Craftinsure is part of Ripe, a UK specialist insurance intermediary. Craftinsure is a ‘Quote and Buy’ online business. They don't deal with brokers and passes the savings onto customers.

Craftinsure arranges insurance for over 20,000 boats across the UK from dinghies and yachts to narrowboats and motor cruisers.

Craftinsure at a glance

Contact details

Phone
0345 2607 888
Social media

Reviews for Craftinsure

Showing 11 of 1293 company reviews Last reviewed within 7 days

Excellent service during ill health

Boat insurance 25th August 2026

I had a period of ill health which unfortunately meant my Boat Safety Certificate lapsed. I contacted Craftinsure and was quickly reassured that this would... I had a period of ill health which unfortunately meant my Boat Safety Certificate lapsed. I contacted Craftinsure and was quickly reassured that this would not affect my insurance in a friendly exchange of emails. It really feels like they have got my back. Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Competitive prices and very easy to arrange

Boat insurance 24th August 2026

Haven’t had to claim. But prices are competitive and easy to arrange insurance.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    All my dealings with Craft Insure have been positive.

    All my dealings with Craft Insure have been positive. I did have a claim a while ago and they dealt with it promptly and kept... All my dealings with Craft Insure have been positive. I did have a claim a while ago and they dealt with it promptly and kept me informed all the way along. And, very inportantly they made promises which were kept. Read more Read less

    {"display":"Sue W","full_name":"Sue W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Sue W 24th August 2026
  • 5.00/5

    FAIR TREATMENT

    Have been with company several years & although initial renewal quote is usually a little raised from the previous year, I find the staff are willing to discuss, review costs & negotiate

    {"display":"Anne C","full_name":"Anne C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Anne C 23rd August 2026
  • 5.00/5

    A very clear and user friendly process

    A very clear and user friendly process

    {"display":"Ian R","full_name":"Ian R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Ian R 23rd August 2026
  • 4.00/5

    Craftinsure - John Crowther

    Prior to purchasing a new vessel I was aware that to have it berthed in a marina, an insurance policy was a pre-requirement. With this... Prior to purchasing a new vessel I was aware that to have it berthed in a marina, an insurance policy was a pre-requirement. With this in mind I sought as much information over the internet to see what cover was available from various marine insurance companies. Did not come to an immediate conclusion as there was so much information required to consider. After applying due diligence to what was being offered against what my requirement were I opted for Craftinsure. Read more Read less

    {"display":"John C","full_name":"John C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    John C 23rd August 2026
  • 5.00/5

    Easy to deal with

    My experience is limited to the renewal process with no claims. That has always been easy and courteous.

    {"display":"Neil M","full_name":"Neil M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Neil M 23rd August 2026
  • 4.00/5

    I didn't really have an "experience".

    I didn't really have an "experience". I contacted the company some years ago; my craft was insured immediately and renewal has been automatic every year... I didn't really have an "experience". I contacted the company some years ago; my craft was insured immediately and renewal has been automatic every year since. If I remember aright I was directed to Craftinsure by the GP14 Association. Read more Read less

  • 5.00/5

    Very easy to access online or over the phone.

    Very easy to access online or over the phone. Comprehensive cover. Helpful staff.

  • 5.00/5

    First Class Craft Insurance for anything Nautical

    Always able to meet the needs of the customer, even to the point of tailoring a policy to customer requirements. Superb service from everyone, and... Always able to meet the needs of the customer, even to the point of tailoring a policy to customer requirements. Superb service from everyone, and very good communication from all of the Staff. We have been very lucky to have found a positive thinking Company,which puts the customer first. Brilliant all round. Six years with Craftinsure and absolutely no regrets. Thanks to everyone. Read more Read less

  • 5.00/5

    Excellent claim experience

    We had a claim with Craftinsure and they handled it very quickly and professionally. I cannot speak highly enough of them! Also, their policy cover is very comprehensive.

    {"display":"Alastair G","full_name":"Alastair G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boat insurance
    Alastair G 22nd August 2026

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