Axa: Car Insurance reviews

3.05
Based on 151 reviews, last reviewed 8th Nov 2023
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
21%
See only 3 star reviews
3%
See only 2 star reviews
5%
See only 1 star reviews
39%

Latest highest rating:

5

Reliable service Dealt with my Claim in quick manner. Quick courtesy car and quick payment. No fussing about. Agents available online to speak to as well as on the ph... Read more Reviewed on: 30th August 2023
Bharat's avatar
Bharat

Latest lowest rating:

1

What are horrible insurance company with very poor customer service I would have given no stars if it had that option. Don't waste your time with your money there are far better insurance companies if you try to mak... Read more Reviewed on: 8th November 2023
D Lennox's avatar
D Lennox

About the Car Insurance

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

Review Axa: Car Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Axa Car Insurance reviews (151)

What are horrible insurance company with very poor customer service

1
I would have given no stars if it had that option. Don't waste your time with your money there are far better insurance companies if you try to make a claim on your policy that will give you all the rebuttals of why they should not pay you out on your policy and mine was about a TV and they wouldn't even help with that and they had the cheek to say we are renewing your policy. Like I said they are far better home insurance companies Reviewed on: 8th November 2023
D Lennox's avatar
D Lennox

Claim processing is impossible

1
I had been ignored for almost 2 months with no contact ( I’ve send many reminders), only when starting to review them I been contacted and asked to provide documents that doesn’t exist, so don’t waste your time and money,! Reviewed on: 5th November 2023

The simplest claim made very hard

1
Had a car drive into the rear of my car what I thought was a simple claim turned into a nightmare,5 months to wait for the repair and the car damaged by the car repair shop . Endless phone calls to staff who just don't care about you. Reviewed on: 4th November 2023
Colin's avatar
Colin

Reliable service

5
Dealt with my Claim in quick manner. Quick courtesy car and quick payment. No fussing about. Agents available online to speak to as well as on the phone. I would highly recommend. Reviewed on: 30th August 2023
Bharat's avatar
Bharat

Do you have a different Axa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Axa has a range of products available. Check the ratings of each product to find the right one for you. View all products