Axa: Car Insurance reviews

Name: Car Insurance
Rating: 3.05 (151 reviews)

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3.05

Based on 151 reviews, last reviewed 8th Nov 2023

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

32%

21%

39%

Latest highest rating:

5

Reliable service Dealt with my Claim in quick manner. Quick courtesy car and quick payment. No fussing about. Agents available online to speak to as well as on the ph... Read more Reviewed on: 30th August 2023

Latest lowest rating:

1

What are horrible insurance company with very poor customer service I would have given no stars if it had that option. Don't waste your time with your money there are far better insurance companies if you try to mak... Read more Reviewed on: 8th November 2023

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About the Car Insurance

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

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Axa Car Insurance reviews (151)

What are horrible insurance company with very poor customer service

I would have given no stars if it had that option. Don't waste your time with your money there are far better insurance companies if you try to make a claim on your policy that will give you all the rebuttals of why they should not pay you out on your policy and mine was about a TV and they wouldn't even help with that and they had the cheek to say we are renewing your policy. Like I said they are far better home insurance companies Reviewed on: 8th November 2023

Claim processing is impossible

I had been ignored for almost 2 months with no contact ( I’ve send many reminders), only when starting to review them I been contacted and asked to provide documents that doesn’t exist, so don’t waste your time and money,! Reviewed on: 5th November 2023

The simplest claim made very hard

Had a car drive into the rear of my car what I thought was a simple claim turned into a nightmare,5 months to wait for the repair and the car damaged by the car repair shop . Endless phone calls to staff who just don't care about you. Reviewed on: 4th November 2023

Reliable service

Dealt with my Claim in quick manner. Quick courtesy car and quick payment. No fussing about. Agents available online to speak to as well as on the phone. I would highly recommend. Reviewed on: 30th August 2023

Showing 4 of 151

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