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AXA: Car insurance reviews

View other AXA products
3.57
Based on 168 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
4%
See only 1 star reviews
39%

Latest highest rating:

5

Good value Good price. Needed a windscreen replacement, very easy to arrange repair with Autoglass from the AXA website. Reviewed on: 2nd September 2026
Col's avatar
Col

Latest lowest rating:

1

AXA stay Clear Had a car accident where I was slamed by a car hit me side on wiped out both doors I sureness via AA, put me in contact with their insurers AXA only t... Read more Reviewed on: 1st June 2025
Christie R's avatar
Christie R
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About this product

AXA car insurance has two levels of cover to choose from.

AXA offer a multi-car discount for cars registered at your home address. There are optional extras you can add on to your policy for an additional fee and you can also get cover for partial hybrid, plug in or fully electric vehicles.

AXA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

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AXA Car insurance reviews (168)

Car Insurance Reviewer

4
The only insurance company I have been with that didn't hike up the renewal price. Reviewed on: 18th July 2016
Paula Phillips's avatar
Paula Phillips

In 25yrs the Worst Car Insurance

1
Where do I start!! Just don't waste your money this company is just appalling I recently changed my car mid policy!!! Well if you buy a new car they won't find it and will try to insure you on a different model??? And try to make a windscreen claim they have just tried to wriggle out of responsibility for anything fitted to the screen such as built in camera's which need recalibrating at an additional cost by a main dealer as Autoglass who you have to use in their own words are still training engineers. Its about time this industry was controlled regulated properly and stopped for its fraudulent activities. Today so far I am onto the fifth person in claims and have been on hold for an hour... ALL I WANT is a new windscreen as I got a crack yesterday no too much to ask... Reviewed on: 8th April 2016
james's avatar
james

Cheeky Charges

2
They spelled my Dad's name as Clark, but it has an E on the end. When he asked to get it changed, they asked for £30! I don't think they should charge when they made the error - needless to say the next year he changed insurance company! Reviewed on: 16th March 2016
Dale Dow's avatar
Dale Dow

CheekyCharges Campaigner

3
adequate comparable with most companies. Reviewed on: 12th March 2016
Stephen Ray's avatar
Stephen Ray

CheekyCharges Campaigner

4
As a first time driver they gave me a good deal to go on my mums insurance Reviewed on: 11th March 2016
Rebecca Louise Holland's avatar
Rebecca Louise Holland

CheekyCharges Campaigner

4
It's been good. A little expensive but a good insurer non-the-less. Reviewed on: 9th March 2016
Zachary Cartwright's avatar
Zachary Cartwright

Positive experience

4
Unfortunately I had need to use my car insurance when my car was knocked by another and damaged the wind mirror. My exchanges with Axa were pleasant and helpful , they have kept ,me informed throughout the process and were quick to deal with my claim. Overall I have been very impressed by this service Reviewed on: 24th December 2015
Natasha Jarvis's avatar
Natasha Jarvis

VERY GOOD SERVICE

5
I have always found this company to be very efficient and courteous Reviewed on: 24th December 2015
Ann Dale's avatar
Ann Dale

Excellent customer service very competitive quote

5
Quote for car insurance was very good compared to other companies. Excellent customer service would definitely recommend. Reviewed on: 6th November 2015
Pam's avatar
Pam

Brilliant

5
So I have bought insurance this year with Axa and they could not have been better. Everything is online therefore there are no admin charges if you want to make amendments as its all online. Great service throughout Reviewed on: 29th August 2015
jennn8192's avatar
jennn8192

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