Smart Money People Logo
Share this page
Link copied

Axa: Car Insurance reviews

View other Axa products
2.66
Based on 162 reviews, last reviewed 2nd Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
40%

Latest highest rating:

5

work but give me the best price they can possibly be... work but give me the best price they can possibly be and good discounts as well for being with loyal with them Reviewed on: 7th March 2025
James f's avatar
James f

Latest lowest rating:

1

Beyond INCOMPETENT. Beyond INCOMPETENT. Car has been in the garage for over 3 months due to a flooding which was diagnosed from the garage of needing to replace componen... Read more Reviewed on: 2nd April 2025
Alan Tsang's avatar
Alan Tsang
Read all reviews Write a review

About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

Review Axa: Car Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Axa Car Insurance reviews (162)

Great Price and Service

4
Took out a policy and had no problems with service or price. When I phoned up to add foreign cover to my car insurance they were very helpful and dealt with my issue quickly and efficiently. In fact you could say that were Axallent!! Reviewed on: 1st August 2016
moviemandan77's avatar
moviemandan77

Cheapest Available - Online Access

4
Axa we're by far and away the cheapest provider for my car insurance the last 2 years. The whole application process was easy and I have access to my documents online anytime. Reviewed on: 1st August 2016
Ian's avatar
Ian

Pet Insurance Reviewer

5
they gave us the best quote by far when we brought a new car. I applied online which was easy to do and was covered quickly Reviewed on: 25th July 2016
Anonymous's avatar
Anonymous

Ok until you need to change your car

1
Never had any problems with AXA until I changed my car mid policy. Went from a sporty car to a Ford Mondeo and the insurance cost went up an EXTRA £500!!! How they arrived at this figure I do not know. Needless to say, I cancelled my policy on the spot and went on the compare websites to find insurance that cost the same as what I was paying on my old car. Disgusting rip off in my eyes - I suggest you all vote with your feet if you experience the same as I did. Reviewed on: 21st July 2016
Paul Lines's avatar
Paul Lines

Car Insurance Reviewer

4
The only insurance company I have been with that didn't hike up the renewal price. Reviewed on: 18th July 2016
Paula Phillips's avatar
Paula Phillips

In 25yrs the Worst Car Insurance

1
Where do I start!! Just don't waste your money this company is just appalling I recently changed my car mid policy!!! Well if you buy a new car they won't find it and will try to insure you on a different model??? And try to make a windscreen claim they have just tried to wriggle out of responsibility for anything fitted to the screen such as built in camera's which need recalibrating at an additional cost by a main dealer as Autoglass who you have to use in their own words are still training engineers. Its about time this industry was controlled regulated properly and stopped for its fraudulent activities. Today so far I am onto the fifth person in claims and have been on hold for an hour... ALL I WANT is a new windscreen as I got a crack yesterday no too much to ask... Reviewed on: 8th April 2016
james's avatar
james

Cheeky Charges

2
They spelled my Dad's name as Clark, but it has an E on the end. When he asked to get it changed, they asked for £30! I don't think they should charge when they made the error - needless to say the next year he changed insurance company! Reviewed on: 16th March 2016
Dale Dow's avatar
Dale Dow

CheekyCharges Campaigner

3
adequate comparable with most companies. Reviewed on: 12th March 2016
Stephen Ray's avatar
Stephen Ray

CheekyCharges Campaigner

4
As a first time driver they gave me a good deal to go on my mums insurance Reviewed on: 11th March 2016
Rebecca Louise Holland's avatar
Rebecca Louise Holland

CheekyCharges Campaigner

4
It's been good. A little expensive but a good insurer non-the-less. Reviewed on: 9th March 2016
Zachary Cartwright's avatar
Zachary Cartwright

Do you have a different Axa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Axa has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill