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AXA: Car insurance reviews

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2.72
Based on 163 reviews, last reviewed 1st Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
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20%
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4%
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40%

Latest highest rating:

5

work but give me the best price they can possibly be... work but give me the best price they can possibly be and good discounts as well for being with loyal with them Reviewed on: 7th March 2025
James f's avatar
James f

Latest lowest rating:

1

AXA stay Clear Had a car accident where I was slamed by a car hit me side on wiped out both doors I sureness via AA, put me in contact with their insurers AXA only t... Read more Reviewed on: 1st June 2025
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Christie R
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About this product

AXA car insurance has two levels of cover to choose from.

AXA offer a multi-car discount for cars registered at your home address. There are optional extras you can add on to your policy for an additional fee and you can also get cover for partial hybrid, plug in or fully electric vehicles.

AXA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

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AXA Car insurance reviews (163)

AXA Car insurance

5
AXA have always been very knowledgeable and efficient when dealing with them, they never fail to be polite on the phone either. queries are always dealt with quickly, and for me they are the cheapest insurance provider around at the moment. Reviewed on: 7th August 2016
emma smiley's avatar
emma smiley

Great Price and Service

4
Took out a policy and had no problems with service or price. When I phoned up to add foreign cover to my car insurance they were very helpful and dealt with my issue quickly and efficiently. In fact you could say that were Axallent!! Reviewed on: 1st August 2016
moviemandan77's avatar
moviemandan77

Cheapest Available - Online Access

4
Axa we're by far and away the cheapest provider for my car insurance the last 2 years. The whole application process was easy and I have access to my documents online anytime. Reviewed on: 1st August 2016
Ian's avatar
Ian

Pet Insurance Reviewer

5
they gave us the best quote by far when we brought a new car. I applied online which was easy to do and was covered quickly Reviewed on: 25th July 2016
Anonymous's avatar
Anonymous

Ok until you need to change your car

1
Never had any problems with AXA until I changed my car mid policy. Went from a sporty car to a Ford Mondeo and the insurance cost went up an EXTRA £500!!! How they arrived at this figure I do not know. Needless to say, I cancelled my policy on the spot and went on the compare websites to find insurance that cost the same as what I was paying on my old car. Disgusting rip off in my eyes - I suggest you all vote with your feet if you experience the same as I did. Reviewed on: 21st July 2016
Paul Lines's avatar
Paul Lines

Car Insurance Reviewer

4
The only insurance company I have been with that didn't hike up the renewal price. Reviewed on: 18th July 2016
Paula Phillips's avatar
Paula Phillips

In 25yrs the Worst Car Insurance

1
Where do I start!! Just don't waste your money this company is just appalling I recently changed my car mid policy!!! Well if you buy a new car they won't find it and will try to insure you on a different model??? And try to make a windscreen claim they have just tried to wriggle out of responsibility for anything fitted to the screen such as built in camera's which need recalibrating at an additional cost by a main dealer as Autoglass who you have to use in their own words are still training engineers. Its about time this industry was controlled regulated properly and stopped for its fraudulent activities. Today so far I am onto the fifth person in claims and have been on hold for an hour... ALL I WANT is a new windscreen as I got a crack yesterday no too much to ask... Reviewed on: 8th April 2016
james's avatar
james

Cheeky Charges

2
They spelled my Dad's name as Clark, but it has an E on the end. When he asked to get it changed, they asked for £30! I don't think they should charge when they made the error - needless to say the next year he changed insurance company! Reviewed on: 16th March 2016
Dale Dow's avatar
Dale Dow

CheekyCharges Campaigner

3
adequate comparable with most companies. Reviewed on: 12th March 2016
Stephen Ray's avatar
Stephen Ray

CheekyCharges Campaigner

4
As a first time driver they gave me a good deal to go on my mums insurance Reviewed on: 11th March 2016
Rebecca Louise Holland's avatar
Rebecca Louise Holland

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