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Total Landlord reviews

Total Landlord Insurance logo
Rated Excellent • 4.79/5

Total Landlord reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,479 product reviews

Average score of 4.79/5
5 star
88%
4 star
9%
3 star
1%
2 star
1%
1 star
1%
Reviews for Total Landlord have trended positively over the past 90 days

Latest positive rating

5/5

Helpful, friendly and professional.

Helpful, friendly and professional.

{"display":"Sheila","full_name":"Sheila","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Poor policy which didn't cover me for a claim.

Poor policy which didn't cover me for a claim.

{"display":"Disappointed","full_name":"Disappointed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Total Landlord

Total Landlord (a trading style of HFIS plc) is a specialist insurance company who offer insurance and emergency products for tenants, landlords, and letting agents since 1996. Read our Total Landlord reviews to get a feel for what this company is like day to day, or share a review of your own experiences if you’ve used this company in the past!

Total Landlord at a glance

Reviews for Total Landlord

Showing 11 of 1479 company reviews • Last reviewed within 7 days

Poor policy which didn't cover me for a claim.

Landlord Insurance • 13th July 2025

Poor policy which didn't cover me for a claim.

{"display":"Disappointed","full_name":"Disappointed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

All insurance companies are on the take

Landlord Insurance • 10th July 2025

Like all insurance companies, if they can weasel out of paying out, they will.

{"display":"Rod","full_name":"Rod","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rod
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Helpful, friendly and professional.

    Helpful, friendly and professional.

    {"display":"Sheila","full_name":"Sheila","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Satisfied customer for 26 years

    I have been with Total Landlord Insurance for 26 years now and, although we have only had a few small claims during this period, they... I have been with Total Landlord Insurance for 26 years now and, although we have only had a few small claims during this period, they have always handled them quickly and efficiently. I have no hesitation in recommending their services. Read more Read less

    {"display":"RMM","full_name":"RMM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    RMM 10th July 2025
  • 5/5

    I have received excellent service and value for money.

    I have received excellent service and value for money. I have been with this company for 8 years.

    {"display":"Marilyn Smith","full_name":"Marilyn Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/410877.png"}}'s avatar
  • 5/5

    Easy to arrange with a competitive price.

    Easy to arrange with a competitive price. I could do all of the transaction online in just a few minutes.

    {"display":"Bhatti","full_name":"Bhatti","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Provided a correct quote and all put in place quickl...

    Provided a correct quote and all put in place quickly, after my bank dropped me like a stone after 10 years.

    {"display":"Gillian F","full_name":"Gillian F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Efficient Service with good timing

    Efficient Service with good timing

    {"display":"Jayalakshmi ","full_name":"Jayalakshmi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service provider!

    Excellent service provider keeping customers up to date with recent, relevant legislative regulations and laws. Timely billing and online information always available.

    {"display":"Janet R","full_name":"Janet R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Responsive for each of my enquiries.

    Responsive for each of my enquiries. Offering competitive quote on landlord insurance.

    {"display":"Pamela C","full_name":"Pamela C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Feedback

    Whenever I contact them, the customer service agents have always been efficient; friendly and efficient. In addition the quote has been lower than that of other companies for comparable products.

    {"display":"Yasmin Haq","full_name":"Yasmin Haq","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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