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Ageas: Car insurance reviews

Name: Car insurance
Rating: 3.63 (137 reviews)

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3.63

Based on 137 reviews, last reviewed 13th Oct 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

59%

Latest highest rating:

5

Easy to use website helpful when renewing so easy to... Easy to use website helpful when renewing so easy to change car when needed Reviewed on: 13th October 2026

Latest lowest rating:

1

Extremely Disappointed with Ageas Unexpected Charges Extremely Disappointed with Ageas – Unexpected Charges and Poor Customer Service I am extremely disappointed with the way Ageas has handled my car in... Read more Reviewed on: 9th October 2026

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (137)

Easy to use website helpful when renewing so easy to...

Easy to use website helpful when renewing so easy to change car when needed Reviewed on: 13th October 2026

Really easy and simple to use.

Really easy and simple to use. Great experience overall. Will use again for sure. Reviewed on: 13th October 2026

Extremely Disappointed with Ageas Unexpected Charges

Extremely Disappointed with Ageas – Unexpected Charges and Poor Customer Service I am extremely disappointed with the way Ageas has handled my car insurance policy. I agreed to pay £592.47 for one year of insurance, but was later asked to pay an additional £67 even though my cover had not yet started. On 8 October 2026, I spent over 1.5 hours on the phone with customer services, being placed on hold several times. I was told there was an issue with Ageas’s system regarding my vehicle details. My car is a Lexus ES 300h Hybrid F Sport, but their system listed a different description, and I was told this could make the insurance more expensive. After checking with the Lexus main dealer in Bristol where I purchased my car, I was unable to get confirmation of the distinction Ageas was making. I was promised a callback or email explaining the issue and offering a solution, but neither arrived. I had to contact Ageas again myself on 9 October, yet received no satisfactory explanation or help. Having lost confidence in the company, I decided to cancel the policy, which was due to start on 23 October 2026. I was initially told I would have to pay a £50 cancellation fee. After negotiating, this was reduced to £20 for an insurance setup fee. In my opinion, this is still unfair because my cover had not started and I had not received any paperwork by post. To make matters worse, I was told my refund would be sent by cheque, taking up to 14 days to arrive and another 5–10 working days to clear. I would also have to travel approximately 20 miles to my nearest bank to pay it in. This is an unnecessarily slow and inconvenient process in an age when electronic refunds are standard. Overall, this experience has cost me time, money and considerable frustration. Unexpected charges, incorrect vehicle details, poor communication and an inconvenient refund process have seriously damaged my confidence in Ageas. Based on my experience, I cannot recommend Ageas. Please check all charges, vehicle details and cancellation terms carefully before taking out a policy with this company. I certainly would not use them again. Reviewed on: 9th October 2026

Easy to get a quote and pay for policy .

Easy to get a quote and pay for policy . great communication with them. Reviewed on: 20th August 2026

A rarity in the insurance world..

A rarity in the insurance world, fair, very competitive and easy to deal with. Reviewed on: 20th August 2026

Good customer friendly service and well communicated...

Good customer friendly service and well communicated on policy Reviewed on: 13th August 2026

Great insurance for older drivers

Insured my senior parents for their car last year. Very reasonable prices and great cover. Easy to get hold of when insurance transferred to a new car too. Very impressed. Reviewed on: 13th August 2026

Honest and transparent

Transparent costs, ability to update your personal details online without paying an 'admin' fee, easy to deal with, honest renewal quote. Reviewed on: 7th July 2026

Good company.

Good company. RAC affiliated to insurance very poor customer service Reviewed on: 16th April 2026

great service at a great price.

great service at a great price. Everything available online in an easy to use account. Reviewed on: 8th October 2025

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