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Ageas: Car Insurance reviews

Name: Car Insurance
Rating: 2.3 (125 reviews)

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2.41

Based on 125 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

27%

64%

Latest highest rating:

5

Renewing I found the process of renewing straight forward and easy Reviewed on: 12th October 2024

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

Are you looking for a new car insurance policy? Here at Smart Money People, we collect Ageas car insurance reviews from genuine Ageas customers to help you make an informed decision when choosing your next insurer.

Ageas protects over 4 million home, travel, business and motor insurance customers. Ageas prioritises quick and easy 24/7 online account management, aiming to make every policy as simple as possible for its customers.

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Ageas Car Insurance reviews (125)

WARNING.....

Son aged 17 took out car insurance policy with black box requirement. The company installing the box reported the grill was not the standard original part and would be classed as a undeclared modification. This grill was fitted by previous owner and my son had no knowledge of it not being original. Another issue was tinted windows which my son offered to remove immediately. Broker then advised him Ageas cancelling policy with no opportunity to correct so called modifications... Reviewed on: 12th April 2019

Appalling claims settlement process

Ageas claims are absolutely appalling. Fast enough to take your money for a policy but a very different story when they are supposed to pay it out! I had my prize Porsche stolen last November, and trying to get some professionalism and efficiency from there claims department is impossible. The appointed loss adjuster took over 2 months to make an appointment to see me, then didn’t bother to reply to my emails asking him what he wanted in the way of documentation. The claim hand... Reviewed on: 10th April 2019

Confused!

I received an email from Ageas warning me if I didn’t pay the outstanding premium of £0.00 (yes! ZERO), within one week they would cancel my policy and charge me £50 for doing so! The email then went on about how important it is to have insurance and that I would not be covered. Received the email on a Sunday morning and no customer service open. Hopeless! Reviewed on: 24th February 2019

Rediculess

Ageas Law have had my personal injury claim settled for 5 months now. They have a cheque in my name that they keep delaying sending. I have had 5 case workers since i started the claim due to staff quitting. When asking to speak to a manager it take 48 hours for a call back... then you get no call back and have to start the process again. Id avoid by all costs Reviewed on: 21st September 2018

unfairly voided my policy after 3 months

They are the underwriter for my car insurance policy. After being insured for 3 months, I received a letter asking me to send them a list of documents the very same day else they would void my policy. I did not have all the documents with me on that day, then they voided my policy. Their hasty decision has left a black mark on my insurance record i.e. my premium has more than doubled and I cannot get any temporary cover. AVOID AGEAS AT ALL COSTS Reviewed on: 27th March 2018

Great Product

Great customer service and competitive premiums! Reviewed on: 22nd September 2017

STAY CLEAR!!!!!!!!!

To cut a very long story short, Ageas have caused me so much hassle, far to much to possibly write in a review, had a couple of dealings with Ageas, never again!!! Stay well clear!!!! Reviewed on: 28th August 2017

Please avoide using this company

My car was resently place with this company by insurance brookers Brightside My car was subsequently stolen ( this i might add i had nothing to do with) firstly they have been left waiting for month the customer service has been compleatly unintrested and continuosly fobbed me off They are using inaccurate information to prejudice the claim in there favour the customer service is shocking at best They are trying every tric in the book to not to pay the claim. they will also no ... Reviewed on: 17th July 2017

Conflicting advice, unwilling to help

Ageas constantly told me that I had cover for lost earnings shortly after accident. They then did a 180 and said they never cover such things after telling me to document everything and send them proof. Then they did nothing for three monhs before saying that they couldn’t dispute the other drivers claims even though they could dispute mine. They didn’t fight my corner one bit, gave me conflicting advice and seemed completly unintrrested in my situation. Couldn’t even resend m... Reviewed on: 23rd March 2017

I gave them one star because it is the lowest i could go.

I had a car accident. Informed ageas, best word to describe them: awkward. They made a difficult situation much more difficult, mistakes made, avoidance tactics etc. Go to a reputable company, not ageas. Reviewed on: 2nd December 2016

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