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Ageas: Car Insurance reviews

Name: Car Insurance
Rating: 2.32 (123 reviews)

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2.47

Based on 123 reviews, last reviewed 12th Oct 2024

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

28%

63%

Latest highest rating:

5

Renewing I found the process of renewing straight forward and easy Reviewed on: 12th October 2024

Latest lowest rating:

1

Do not use Ageas as you will be disappointment and f... Do not use Ageas as you will be disappointment and frustration regarding the lack of a renewal reminder ,I expect insurance companies to prioritize th... Read more Reviewed on: 8th September 2024

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About this product

Are you looking for a new car insurance policy? Here at Smart Money People, we collect Ageas car insurance reviews from genuine Ageas customers to help you make an informed decision when choosing your next insurer.

Ageas protects over 4 million home, travel, business and motor insurance customers. Ageas prioritises quick and easy 24/7 online account management, aiming to make every policy as simple as possible for its customers.

Are you looking for third-party insurance, fully comprehensive, or perhaps somewhere in between? Check out our Ageas car insurance reviews to see how genuine customers have rated their policies. Perhaps you’re looking for optional add-ons? Our reviews can help you learn whether Ageas can fulfil your needs.

Have you taken out a policy with Ageas? Share your honest experience with other drivers by leaving an Ageas car insurance review on Smart Money People. Together, we can help people like you make better decisions. Did you use Ageas’ 24/7 online policy management? Did you have any experience with the customer service team? Did you have to make a claim and if so, how well was it dealt with? Whether good or bad, leave an Ageas car insurance review today.

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Ageas Car Insurance reviews (123)

Confused!

I received an email from Ageas warning me if I didn’t pay the outstanding premium of £0.00 (yes! ZERO), within one week they would cancel my policy and charge me £50 for doing so! The email then went on about how important it is to have insurance and that I would not be covered. Received the email on a Sunday morning and no customer service open. Hopeless! Reviewed on: 24th February 2019

Rediculess

Ageas Law have had my personal injury claim settled for 5 months now. They have a cheque in my name that they keep delaying sending. I have had 5 case workers since i started the claim due to staff quitting. When asking to speak to a manager it take 48 hours for a call back... then you get no call back and have to start the process again. Id avoid by all costs Reviewed on: 21st September 2018

unfairly voided my policy after 3 months

They are the underwriter for my car insurance policy. After being insured for 3 months, I received a letter asking me to send them a list of documents the very same day else they would void my policy. I did not have all the documents with me on that day, then they voided my policy. Their hasty decision has left a black mark on my insurance record i.e. my premium has more than doubled and I cannot get any temporary cover. AVOID AGEAS AT ALL COSTS Reviewed on: 27th March 2018

Great Product

Great customer service and competitive premiums! Reviewed on: 22nd September 2017

STAY CLEAR!!!!!!!!!

To cut a very long story short, Ageas have caused me so much hassle, far to much to possibly write in a review, had a couple of dealings with Ageas, never again!!! Stay well clear!!!! Reviewed on: 28th August 2017

Please avoide using this company

My car was resently place with this company by insurance brookers Brightside My car was subsequently stolen ( this i might add i had nothing to do with) firstly they have been left waiting for month the customer service has been compleatly unintrested and continuosly fobbed me off They are using inaccurate information to prejudice the claim in there favour the customer service is shocking at best They are trying every tric in the book to not to pay the claim. they will also no let me know where the vehicle is being kept or return my key. this case is now with the financial ombudsman. please read other online reviews where there are many other horrific case of how ageas other customer Brightside insurance broker have also been extremely un helpful Reviewed on: 17th July 2017

Conflicting advice, unwilling to help

Ageas constantly told me that I had cover for lost earnings shortly after accident. They then did a 180 and said they never cover such things after telling me to document everything and send them proof. Then they did nothing for three monhs before saying that they couldn’t dispute the other drivers claims even though they could dispute mine. They didn’t fight my corner one bit, gave me conflicting advice and seemed completly unintrrested in my situation. Couldn’t even resend my policy to me Reviewed on: 23rd March 2017

I gave them one star because it is the lowest i could go.

I had a car accident. Informed ageas, best word to describe them: awkward. They made a difficult situation much more difficult, mistakes made, avoidance tactics etc. Go to a reputable company, not ageas. Reviewed on: 2nd December 2016

Car swap.

£680 CHARGE FOR A CAR SWAP !!! I have taken the AGEAS insurance through the Swinton, my car is old 2002 and breaks down quite often, wanted to swap the car for a 2010, they've calculated the additional £680 on the top of my existing policy !!! Be aware of it when you think of taking this insurance, nobody will tell you about it at the beginning! Reviewed on: 28th August 2016

CheekyCharges Campaigner

no hassle, quick and easy experience. Reviewed on: 13th March 2016

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